Phoenix RC Automotive Reviews 

Bought an E-class Mercedes and couldn’t have asked for a better experience. Luke made the process so easy from start to finish. Was an absolute pleasure and no stress at all which was due to his hard work and preparation behind the scenes. 5 star service highly recommend.

Absolutely over the moon with my new 3 Series M Sport from Phoenix RC! The car itself is stunning, but what truly made this experience special was the incredible service from Ella, Maj, and Luke. From the moment I stepped into the garage, they were nothing short of fantastic - helping me through every step, from viewing the car and taking it for a test drive to sorting out the finances with ease.

Their professionalism, honesty, and friendliness made the whole process smooth and stress-free. I honestly can’t fault a single thing. If you’re looking for a top-quality car and want to buy from a trusted and reliable garage, look no further than Phoenix RC in Huddersfield. You won’t regret it!

Recommended, very good service

They were very helpful, punctual and easy to question. They cared for the car and did the service and MOT very quickly. They kept in touch frequently and were very friendly but didn’t push for trade. The delivery was faultless and punctual.

In a very competitive used car sales environment this company stands out on several counts.The very complimentary comments on the review website caught my attention and these guys have lived up to their billing. They offered a competitive part exchange deal, the quality of customer care was exemplary (particular thanks to Luke), they went the extra mile on warranty and they provided great all round advice about buying and selling cars.
Repeat business is the holy grail for any company and I will certainly come back again.

If I could give 0 stars I would. After 18 months, £4000 pounds in legal fee’s, a court case in which phoenix declined to attend, numerous solicitors letters which they ignored and a team of high court enforcement agents later. This week we finally receive the refunded money from this horrendous outfit that call them selves a dealership. The car they sold to us was inspected when we received it and had numerous mechanical faults. After avoiding us we decided to invoke our legal right to return the vehicle and at this stage it went silent.

However this drama still isn’t over. After completely blanking us and our legal team for 18 months. Phoenix suddenly found our contact details and turned up at our house to take the car away.
1 day after they are now demanding money by a set date for a missing manual to the vehicle.

An absolute disgrace of a company, stay away at all costs. The stress this has caused me and my partner is indescribable… STAY AWAY!

Excellent! Nothing too much trouble , car was exactly as described and very good price

Luke and Ella both lovely as well

I can't recommend highly enough

5 stars !

Absolutely delighted with the car.. definitely smiles per gallon 😀 Top service from Luke. He kept me super informed about the goings on with my car and the prep work up to the purchase. Highly recommended.

Amazing from start to finish. My car is stunning and Luke was a great help from start to me picking up my keys. The dealership is packed with high quality motors and service to suit.
Luke was my contact who went above and beyond.
Highly recommended 👌 see you guys again when it's time to change again. Not be for a while my bmw440i 440 BHP is a weapon. Thanks luke topman.

I had a great experience with Phoenix RC automotive. They really value customer satisfaction and do more than they promise. Deal with them with full confidence.***** rating

Great service with the phoenix company really did impress us with the customer service maj and Ella was really helpful and supported our choices and helped to find the best vehicle what had suited us definitely will be returning and would recommend everyone else to visit the phoenix company for any car use needed once again thank you to the company and team for all the great service

Great friendly staff .. really pleased with my new car highly recommend

Car was as described. Luke had everything ready for our arrival so process was quick and easy with Luke able to explain anything about the car or paperwork.

It’s been very nice experience to get my new ride from Phoenix especially Luke you qre so helpful and so kind to take us all around the other premium and sports card. I would recommend all to experience Phoenix’s service in future whenever u thinks about a new ride

The Phoenix RC sales team really helped and supported me in making sure I get the best deal possible, especially Luke, Always available when needed, he was very supportive and always willing to answer all my questions. Even after getting the new car, the support didn’t stop, still continued to check on me to make sure I’m enjoying my new car. Would definitely recommend them.

This review comes a little late for various reasons. My first contact with Phoenix RC was a little disappointing initially – nothing to do with them, simply that I was a few hours too late making enquiries about a car I saw on Auto Trader. Someone had beaten me to it and a charming young lady, Ella, who was very apologetic, let me know that it was no longer available. So, it was back to my search and found another couple of suitable vehicles. But then, a couple of days later, a call out of the blue from Ella to say that my first choice had become available again. I paid a holding deposit & made arrangements for a viewing. The car, a Mazda 6 Sport Nav estate, was immaculate and I had no hesitation in agreeing to buy. Luke, my sales contact, made everything so easy & answered any questions I had. There was one little hiccup in that the car I wanted to trade in was deemed unsuitable. Phoenix RC took it into their workshop & put it up on their ramps. Their mechanic explained the reasons why they could not take it. This just strengthened the impression that Phoenix RC are careful about the quality of vehicles they handle. It was all very reasonable but it made a mess of my deposit plans. Luke was very apologetic but said that all was not lost & made a couple of phone calls. To cut a long story short I managed to sell my car for cash to someone nearby thanks to Luke. Back at the dealership we completed the finance formalities & arranged to collect my new car a couple of days later. Since then, I have been enjoying this car and I am very happy with the whole transaction. I would have no hesitation at all in recommending Phoenix RC Ltd to anyone.
Oh, and the complimentary coffee while viewing the car & completing the paperwork wasn’t bad either!!!
Thanks again to Luke & Ella..

Maj, Ella, Luke and the team gave excellent professional service and a very fair deal. They were helpful and friendly throughout the process. Would highly recommend. !

Very friendly and helpful, sorted the deal out without any issues or problems, very happy with the car, it’s excellent 👍👍👍

Great experience with Luke and Ella at phoenixrc automotive, recently travelled from lreland to purchase a vehicle.
Very accommodating ,professional and honest.
Delighted with the buying experience will definitely be back in the future big thanks again. 🙏

Have recently bought a BMW from Phoenix automotive, I would definitely recommend them. Friendly and professional service and a lovely car!