Piddle Patch Reviews 

The Piddle Patch helped speed up our puppy’s house training as he definitely preferred using grass to the puppy training pads :) This is a must-have if you live in a flat or don’t have fast access to a garden! The company are fantastic to deal with. Highly recommended.

Next day delivery. Grass looks very fresh. Using for bringing new puppy home on car journey and for toilet training so I have a shorter trip to grass area. Putting in front garden where there is no grass. Fits in my boot for the puppy collection. Saves hunting for a safe toilet area at stops.

PiddlePatch was essential for us training our puppy without a garden! First rate product, with outstanding customer service.

We have found PiddlePatch to be very useful, when we first got our puppy in January, particularly as we live in an apartment, so getting him outside in time was difficult. It also gave us the peace of mind that he was safe and at no risk of picking up any illnesses from the street outside while he waited for all his vaccinations.
He is now 17 weeks old and is getting a lot better at going to the toilet outside hence we reduced the subscription from weekly to fortnightly. It was very easy to amend our subscription as per our changing requirements. All in all, a great product, which made our introduction to puppy parenthood that little bit easier!

Ordered every month for 6 months and my puppy loved and it made toilet training easier.
However the last order arrived full of grass grub infestation, the patch was soaking wet and I have to throw the whole thing in the garbage bin.
The customer service was very poor and they refused to acknowledge the issue (despite picture shared) and they refused to send another one, saying that it was not “harmful to me or my pet”. I’m giving only one star because of the poor customer service and poor quality control.

Efficient service. Goods exactly what it said on the tin

The piddle patch is everything we could have wanted/needed for our pup living in a city apartment.
The product is great and the customer service fantastic!

Brilliant company, always on hand for any advice or help. Delivery always on time.Would definitely use them again in the future.

Piddle Patch has been absolutely brilliant for toilet training our puppy. We only have decking outside our back door…but by using the piddle patch it meant puppy was able to walk straight outside to a patch of grass when he needed to go (and we didn’t need to carry him up and down lots of steps). He got it straight away and it was very easy to encourage him to go on the grass patch rather than on the decking. For our puppy, we needed a replacement roughly every 10-14 days for the first few weeks till he started going for walks/ being able to use rest of garden.

The piddle patch team were so helpful and responsive and 100% delivered on schedule. They were flexible to change delivery frequency when needed too.

Tip if you’re using piddle patch outside during winter- we created a rain cover for it using a couple of big plant trays so it didn’t get too soggy and lasted longer. And definitely also get the absorbent pellets to use in the base.

The piddle patch is everything we could have wanted/needed for our pup living in a city apartment. We couldn’t have been without it in the early stages.

Thanks to the piddle patch our pup was potty trained within 24 hours of bringing him home at 8 weeks. Along with the fact he wasn't aloud outside for 2 weeks meant he knew what he was looking for when he was eventually was aloud out into the real world.

I couldn’t recommend it more to anyone who has a pup / small dog, living in a flat or minimal outside space. The no muddy paws are also a win!

The service is great, it’s soo easy to manage your subscription (for when your away or on holiday) and the grass always arrives in great condition.

Thank you for making our puppy experience so much easier!

We used Piddle Patch for around 3-4 months and were very happy with the service and quality of product. Support team was always very helpful and fast responding. Would highly endorse.

This product is and has been an absolute game changer for me. Started using piddle patch for my puppy before he could go outside before being fully vaccinated. He took to it straight away and abandoned his puppy pads. Took very little training - it was as if he knew what to do straight away. Recently I have had an operation meaning I cannot walk and I’m housebound (I live in a flat). My puppy is now 6 months old and Piddle Patch has meant we have had zero accidents in the house at all, he can take himself on his grass as and when he needs as he’s fully trained to use the Piddle Patch now. I have limited mobility for now and when he’s not on his walks with his dog walker, Piddle Patch has made my life so much easier and stress free. As my puppy is using the grass very often, the Piddle Patch is lasting me around 2 weeks. After this point is becomes very smelly and unpleasant. We can push to 3 weeks but sometimes an occasional puppy pad needs to be used until my next subscription delivery arrives.

My debit card was lost, and I did not realise that I had to update the payment information (assumed it was like a direct debit where things just update), but Sarah emailed me to let me know that there was an issue and explained that if i do not update my account I would not receive another piddle patch until Jan (because of the xmas shut down / delivery) which would mean my puppy would have to go 5 weeks with no patch which would interfere with potty training.

Payment details were update because of Sarah staying on top of the accounts and reaching out to me and Sarah was able to get my piddle patch order out to me the following day - so thankful for all her help.

We ordered a Piddle Patch starter pack to welcome our new 9 week old puppy and I've been so impressed with the fantastic customer service we've received. Our puppy took to the Piddle Patch immediately and we enjoyed the peace of mind knowing she'd wee there instead of on the carpet. She had very few accidents and we would definitely attribute that to the PP. Our puppy was toilet trained a lot quicker than we expected. Sarah has been extremely responsive and helpful and I would recommend Piddle Patch without hesitation.

We have loved our piddle patches and they have been beyond perfect for our use whilst we have been in an apartment with a balcony, for our dog- literally the service has been spot on and whenever we needed a replacement sooner or a skipped delivery, the team at Piddle Patch were so friendly, helpful and prompt! Can’t recommend enough.

Great product and great customer service.

I ordered the metal tray and bi-weekly grass patch subscription from Piddle Patch for toilet training in our garden and it worked perfectly! Ordering was easy, deliveries were always on time, and the product is fantastic. Pausing the subscription for trips was hassle-free, and customer service was consistently responsive and helpful.

I've really had the best experience using piddle patch whilst I've been living in a small flat in London without a garden. My dog loved it right from the first subscription and it stopped all accidents, delivery was consistently smooth and I've always had incredible customer service as well.

Excellent product, a lifesaver for us in our flat with a balcony but no garden. The customer service is second to none.