Ich hatte nun 3 Meetings, 2 davon waren sehr spontan möglich zu meinem Glück und jedes einzelene war sehr hilfreich. Mischa macht diese kurzen Termine immer wie eine Schulung und seine Art zu reden u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ich bin sehr zufrieden mit dem Support von Misha. Er hat mich bei der Einrichtung von Planday hervorragend unterstützt und war jederzeit hilfsbereit, geduldig und sehr kompetent. Dank seiner Unters... Toon meer
Bedrijf heeft geantwoord
Vi hade bekymmer i setup:en mellan Fortnox-Planday vilket resulterade i en långbänk för varje gång vi gjorde lönekörningarna. Vi bokade sedan ett möte med Laura på Planday som var riktigt skicklig och... Toon meer
Bedrijf heeft geantwoord
Laura hjälpte oss med vår onboardingprocess när vi gick över till Planday. Laura var grym, det hon inte hade svar på direkt återkom hon med mailledes snabbt därefter. Vi stötte på några tekniska... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Planday’s the workforce management platform that puts predictability to work, every shift. Manage your team, their schedules, hours, time off, payroll and let them request to swap shifts, from one workspace. It’s your central hub for coordination, collaboration and communication, built to help you protect your bottom line and your team manage their lives.
Contactgegevens
Kuglegårdsvej 7-9-11, building 181, 1434, København K, Denemarken
- support@planday.com
- planday.com
The most powerful shift you can make.
4,6
Uitstekend
347 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Veldig god oppfølging
Veldig god oppfølging i oppstart av nytt system. Godt samarbeid med vår kontaktperson.
21 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Sissel,
Tusind tak for din anmeldelse. Vi er glade for at høre at i er tilfredse med jeres onboarding process, og at i har haft et godt samarbejde med vores onboarding konsulent.
Tak for i har valgt Planday.
Emil
Planday Support Team
Trygg onboarding
Plandays onboardingprosess var profesjonell og effektiv. Med et komplisert oppsett med døgnvakter og komplisert avlønning, var Joachim fra Planday ekstremt løsningsorientert og kreativ i oppsettet, og fant svært gode løsninger for våre behov. Stor grad av imøtekommenhet og fleksibilitet har løst alle våre utfordringer med vaktplanlegging og integrering mot lønnssystemet.
22 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Øyvind,
Tusind tak for din anmeldelse. Vi er glade for at høre at i er tilfredse med jeres onboarding process, og at Joachim har kunne hjælpe jer godt på vej!
Tak for i har valgt Planday.
Emil
Planday Support Team
God oppfølging, opplæring og responstid
Ved implementering av Planday i Narvikfjellet opplevde vi svært god oppfølging fra Mikael R. Rask respons på spørmål og/eller oppstartsutfordringer, god gjennomgang og opplæring og høyt kunnskapsnivå om program og løsninger.
23 oktober 2024
Review zonder uitnodiging
Antwoord van Planday
Hej Stine,
Mange tak for den 5 stjernede anmeldelse. Vi er glade for at høre at Mikael har hjulpet jer godt på vej, og at i er kommet igang med at anvende produktet.
Tak for i har valgt Planday.
Emil
Planday Support Team
Alltid snabb å bra svar eller…
Alltid snabb å bra svar eller forklaringer når vi lurer på noe. Mikael is the man!
21 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Marie,
Tusind tak for den fine anmeldelse. Vi er glade for at høre at du er tilfreds med vores onboarding team, og at Mikael har kunne hjælpe jer godt på vej!
Tak for i har valgt Planday.
Emil
Planday Support Team
Some times it get complex but the…
Some times it get complex but the backoffice team is great!
19 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hello Alejandro,
Thank you so much for your kind review – we're thrilled to see you're enjoying utilising the product, even though it is complex in some areas. As you mention, our Support team is always available to assist you.
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
Grundig og fin onboarding
Grundig og fin onboarding - en flott introduksjon og vi er kommet godt igang med bruken av planday! Dyktig onboardingsteam!
14 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Fredrik,
Tusind tak for din fine anmeldelse. Vi er glade for at høre at du har været tilfreds med den hjælp du har modtaget fra vores Onboarding team! Jeg håber i fortsat er tilfreds med brugen af Planday.
Tak for i valgte os!
Med venlig hilsen
Emil
Planday Support Team
Recently joined Planday
Recently joined with Planday. A great new tool for us to use to communicate to our team for rota and messages and for the them to log in/out themselves when on shift to allow for more accurate time keeping.
Our main contact and for the onboarding was Ollie (Oliver Wright) he was so helpful and explained everything clearly and no question was a silly questions.
We are really enjoying the Planday experience.
28 maart 2025
Review zonder uitnodiging
Antwoord van Planday
Hi Nicola,
Welcome to Planday! Happy to have you onboard and thrilled to hear that you're enjoying utilising our product. We're happy to hear that Ollie could assist you in the onboarding process. Our support team are available to assist you with your continuous use of Planday, so don't hesitate to reach out!
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
Easy to use.
Very easy for the team to use, and track their shifts.
9 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hi Paul,
Thank you so much for your kind review – we're thrilled to see you're enjoying utilising the product and its easy for your team to use and it helps them tracking their shifts.
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
The onboarding was straight forward…
The onboarding was straight forward with Oliver Wright setting the majority up prior to going live. Anything I wasn't sure with was a quick call or email with him to get it resolved. Planday has some great features making scheduling and payroll a lot easier for me.
9 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hi Jonathan,
Thank you so much for your kind review – we're thrilled to hear that you're happy with Olivers assistance throughout the process. It's important to get everything set up and make use of all our important features.
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
Ett fantastisk opplegg
Ett fantastisk opplegg, informativt og meget kompetent å hyggelig onboards team!
Programmer forenkler vår hverdag og skaper mer kontroll og forutsigbarhet i driften vår!
9 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Ken,
Tusind tak for din fine anmeldelse. Vi er glade for at høre at du har været tilfreds med den hjælp du har modtaget fra vores Onboarding team! Og at Planday hjælper dig med at gøre al jeres planlægning nemmere.
Tak for i valgte Planday!
Med venlig hilsen
Emil
Planday Support Team
Excellent platform that meets our…
Excellent platform that meets our needs. Great account management to help us launch and integrate the solution across the business.
8 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hi Mr Shergill,
Thank you so much for your kind review – we're thrilled to hear that you're happy with our platform and the integrations we support.
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
Ollie was super helpful
Ollie was super helpful. Understood instinctively what we needed to get done and helped us to achieve it. Will certainly allow us to get more value out of planday.
7 mei 2025
Review zonder uitnodiging
Antwoord van Planday
Hi Andy,
Thank you so much for your kind review – we're thrilled to hear that you're happy with Ollies support and that he can get you up to speed quickly.
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
Antwoord van Planday
Hi Anna
Thank you so much for this review. Lovely to hear that you find our product effective and user friendly.
Thank you for choosing Planday!
Kind regards,
Emil
Planday Support Team
terrible support
Planday itself is ok - but dont expect any phone support and the online helpdesk takes hrs between each message. shall be leaving for a better supported system.
22 april 2025
Review zonder uitnodiging
Antwoord van Planday
Hi Stephen,
Thank you for raising this issue. We're genuinely sorry you had a frustrating support experience, but we're glad we managed to get your issue resolved over email
We're continuously working to improve our support and hope you'll consider giving us another chance in the future.
Kind regards,
Emil
Planday Support Team
Very quick response to any problem
Very quick response to any problem
thank you
1 april 2025
Review zonder uitnodiging
Antwoord van Planday
Hi Jeannie,
Thank you so much for your kind review – we're thrilled to see you're enjoying our Support and our fast response times. We will do our best to continue to help you solve your issues fast and efficiently!
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
Bra kundsupport
Översiktligt och logiskt löneprogram.
Snabb och professionell kundsupport.
15 maart 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Jon,
Tak for din fine anmeldelse - vi er glade for at høre at du finder vores system 'Översiktligt' og at du er tilfreds med vores kunde support. Vi står altid klar til at hjælpe dig på vej!
Tak, fordi du valgte Planday.
Med venlig hilsen,
Emil
Plandays Supportteam
Super nemt system at sætte op og…
Super nemt system at sætte op og anvende med en rigtig god kundesupport
18 maart 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Dennis,
Tak for at du tog dig tid til at skrive denne fine anmeldelse - vi er glade for at høre at det har været nemt at sætte vores system op og at du er tilfreds med vores Support. Vi bestræber os altid efter at give vores kunder den bedste oplevelse.
Tak, fordi du valgte Planday.
Med venlig hilsen,
Emil
Plandays Supportteam
Varm anbefaling
Jeg har kørt med Planday siden 2009 og kort sagt har det bare gjort mit liv som restauratør lettere. Vagtplanen er let at konstruere og forstå, lønfil henter jeg og kører direkte ind i mit lønsystem. Derudover har jeg stor glæde af min arrangementskalender. Alle bookinger bliver sat i kalenderen i Planday. Mine medarbejdere kan tilgå kalenderen og se hvad der er bestilt og derfra afvikle arrangementet. Har altid oplevet god kundeservice uden lange ventetider de gange jeg har haft brug for det. Varm anbefaling herfra😊
15 maart 2025
Review zonder uitnodiging
Antwoord van Planday
Hej Jes,
Mange tak for din super fine anmeldelse - vi er glade for at se, at du nyder at bruge vores produkt og at det har haft så stor en indflydelse på dit liv som restauratør. Det er dejligt at høre at du får gjort brug af så mange af vores indbyggede funktionaliteter, samt at du har haft gode oplevelser med vores kundeservice.
Du rækker altid bare ud hvis der er noget vi skal hjælpe dig med :)
Tak, fordi du valgte Planday.
Med venlig hilsen,
Emil
Plandays Supportteam
Daniel at PlanDay has been a GEM!
Daniel at PlanDay has been a game-changer for our onboarding at MAD. From day one, he was patient and proactive, always suggesting ways to optimize our setup. His thorough approach made the entire process seamless, he not only answered our questions but also went the extra mile by taking the lead on configuring parameters we hadn’t even considered. Thanks to Daniel, we’re confident in using PlanDay and excited about what’s next for our team!
6 maart 2025
Review zonder uitnodiging
Antwoord van Planday
Hello Mona,
Thank you so much for your kind review – we're thrilled to see you're enjoying the help received from Daniel, and that you together are enabling your business to be more efficient.
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
Great support from Vanessa.
28 februari 2025
Review zonder uitnodiging
Antwoord van Planday
Hello Grzegorz
Thank you so much for your kind review – we're thrilled to see that you have received the support you need from one of our consultants.
Please continue to reach out to our Support again, and we will be ready to help you out.
Thank you for choosing Planday.
Kind regards,
Emil
Planday Support Team
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