Plesk Reviews 68

Ich kann von altem auf neuen Server nicht umziehen, da es unterschiedliche Versionen von Plesk sind die inkompatibel sind. Ist aber doch klar, dass die alte website eine alte Version hat, sonst müsste ich nicht umziehen wenn sie neu wäre.

The experience is great, but the price is too expensive!

blocked my mail because they wanted us to force me joining their site.

Mit dem Tool an sich bin ich zufrieden. Jedoch ist das Lizenzmanagement schon eine Unverschämtheit. Für die Verwaltung einer Domain fallen bei Strato jetzt 5 Euro PRO MONAT an. Strato meint, es gäbe nur die Kosten von Plesk weiter. Somit bewerte ich genau dies.

Größter Müll.. Hier geht garnix.
Bitte stellt euch alle Beleidigungen der Welt vor und das mal 100000000

Very expensive. And when you run into trouble and try to use their support form, you find out that they removed the 'submit' button on the form. So you can't file a ticket.
Then, when trying their forums, you find out that messages aren't posted.
So you simply pay a lot but you cannot reach them.

Poor customer support for an expensive solution: Overall, you’ll get more accurate answers from their AI bot than from their human support team.
If you have a complex request, human support can easily mess things up—especially when more than one person replies to the same ticket. One person may provide one answer, while another gives the opposite. This can lead to solutions that might break your sites or setup, so you definitely need a backup server to restore everything in case their proposed fix damages your system.

In conclusion, it’s a very expensive solution with prices increasing every year, and if you also have to pay for a staging server license, your costs can skyrocket.

Ho utilizzato Plesk per oltre 15 anni ma dal 2024 ho fatto disdetta per via degli aumenti di prezzo. Ora è quasi una moda aumentare il prezzo del 10-20% ogni anno, quindi alla lunga diventa insostenibile. Peccato perché è un bel pezzo di storia di internet che se ne va.

I mistakenly purchased the wrong license version (VPS instead of Dedicated) and wanted to exchange it.

CleverBridge referred me to Plesk support.
I asked to either cancel the €170 license or convert it into one for a dedicated server.

Plesk, however, only offers the usual unhelpful AI support. The AI simply suggested upgrading the license in my Plesk account. But this “upgrade” would cost another €170—meaning I could just throw away the old license and buy a new one.

That’s an extremely poor service experience.

SCAMMERS! stay away from them! Horrible to deal with! They like to play games. I need my license key to be re-activated and they were asking me to prove that it needed to be yet they have access to my account and can tell that there's only one server connected to the license key. They're horrible customer service and it's a horrible product.!

I have been spamed & hacked by these pirates (ovh friends)

This customer service sucks. I can't retrieve our data when we have an issue with the host, and they shut down our hosting permanently. We don't recommend this as your long-term hosting solution.

Keeps crashing every day. When i write then an Email, they never respond. (I wrote them 3 emails about the same problem, but they haven't replied once)

Horrendous, have been using it for the past few years to manage a single server, one client who has multiple websites (one of which is quite large) I've had problems since day one i.e. I couldn't clone a staging site as the system couldn't handle copying a large site, but it's just been one problem after another, can't update this or that, can't FTP, used it once and never again. Just host your WordPress sites on WPEngine or Siteground so somewhere, this is a massive headache.

Plesk works perfectly in terms of both usability and security, and it also offers affordable prices and good discount opportunities compared to other panels. I thank its employees.

Es una aplicación completamente frustrante de usar. Para poder modificar una ruta, tuve que borrar el subdominio completo, lo cual es una total pérdida de tiempo. Además, los mensajes de error no tienen texto, lo que hace que sea muy difícil entender qué está fallando. Tampoco es capaz de detectar correctamente una aplicación Laravel, lo que añade aún más complicaciones. Lo peor de todo es que si no configuras todo correctamente desde el principio, no hay forma de cambiarlo después, lo cual hace que todo el proceso sea aún más engorroso e ineficiente. En resumen, una experiencia muy negativa.

full of commercials and advertisements

We stopped the (useless at least for us) plesk 360 (really expensive tool for just being collection of dashboards) and they keep insisting with email to renew (telling us that the auto-renew is on, while it is not!)

I do not like the whole env: there is absolutely NO effort to instruct/educate users to become aware system administrators, it is just a tool for ignorant to become even more ignorants.

Perfect panel. I think, best of all.

Yearly price hikes hurts SMBs. I’m moving to another platform for all my servers.

Plesk sells and installs en-masse Control Panels to Resellers. I opened VPS servers with 2 different ISPs and each time experienced the same issue at set-up.

Forget spinning up a server in seconds. For me it's now days/ a week for set-up just because Plesk's automated set-up, supposedly gives me root access, except I have no control of config files!!

I run large databases. I change max_input_var in php.ini in my local, restart server and new settings take effect instantly. In Plesk set-ups, there is a master copy of PHP above my level of access, that BLOCKS.

So anyone thinking they have root access to their settings - forget it. What if there's a cyber attack and I need to spin up a new server? Impossible.

Contacting Plesk directly:
1) No phone numbers work. They ring but out of order or they loop.
2) Email: REGINA is utterly incompetent. She half understood and in an exchange of over 20 emails refuses to answer simple non-tech questions, such as "how do you operate", "who is to blame?" I didn't ask HER to fix. I just asked form of operations and why their installs block VPS root users from full control.