Porch Pirates Mystery Boxes Reviews 

381
•
TrustScore 3 uit 5

2,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Gave them every opportunity to address my concerns - crickets! They did however ask me to review them... so here we are... They suck! Order - over 2 months to receive anything.. no one responds... Toon meer

Beoordeeld met 5 van de 5 sterren

Customer service was great despite delay in shipping! Austin and Heidi reached out to me via phone and email to keep me updated regarding my order and the delay in shipping. Business was super busy wi... Toon meer

Beoordeeld met 1 van de 5 sterren

I purchased a box that $79 box in August I finally after five different phone calls and complaining got a box in the mail which was open and I have the contents were missing. I’m not sure how much was... Toon meer

Beoordeeld met 5 van de 5 sterren

I had inquired about a box ordered in June with an expected shipment date of June 14th. I received a message from someone named Austin , he requested my order number and said he would look into it.... Toon meer

Bedrijfsgegevens

  1. Noviteitenwinkel

Geschreven door het bedrijf

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

381 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 5% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,8

Alle reviews

(381)

347 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Trash definitely not worth that would be 89$

Definitely not worth 89$ every thing that came in the box was 1/2 things that you need the other half plus thing with dates engraved with names and outdated dates. One little girl, 18 month Christmas dress, 4 tubes of sensidine toothpaste? A small hot plate, add 2 little. I'm trying to freezer coolers for lunch box. This was total trash and it took a very long time to receive it.

17 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cut Up Junk and Owner Ghosted Me

I ordered 2 boxes and it was taking a while so I called to check in and a woman helped expedite my order. Recieved boxes and every single item inside was cut up. I took pictures and sent them to a female manager and spoke to her on the phone about a 50% refund. Not a credit or a gift card. A 50% refund. 2 weeks later I called again and reminded the same person and she said she would look into it. It has been 2 months since I ordered and 1.5 weeks ago the owner (Austin) emailed me to check on my "satisfaction" as a customer. As soon as I told him about my issues, he said I should have received a "credit" in my email. Why would I buy MORE? He ghosted me over a week ago. I wish I could post pics here. I also wish I would have seen the real reviews here instead of the Facebook ads. Im not mad because I didnt receive a high ticket item. Im mad because I wasted money and got destroyed junk. I donated almost all of it. Dont bother. Owner doesnt take customer service seriously. I have emails to prove it.

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased a mystery box on July 9

I purchased a mystery box on July 9, and as of September 14, it still has not been shipped. I have emailed them multiple times and received no response. There is no real phone support either—every call goes straight to voicemail, and no one calls back. At this point, I feel like I have lost my $99.99. Based on my experience, this company feels like a scam. I would not recommend purchasing from them.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer beware!!!

Buyer beware!!!

2-1/2 months and still waiting after paying for expedited 2 day processing. Customer service is non existent and non responsive. DO NOT BUY FROM THEM!

10 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

There were issues with my first order…

There were issues with my first order and it was dealt with in a very fast, professional manner. I have since placed a second order with them as they are human too and everyone deserves a second chance. Customer service in the end were top notch. The items were fabulous.

3 september 2026
Beoordeeld met 4 van de 5 sterren

It took almost a month to get our box…

It took almost a month to get our box that we ordered from you. We love ordering from you. I believe we’ve ordered twice the first box that we got when it came had a big hole in it. I did not know if I would have taken a picture of it and sent it back to you that you could have fixed it so we ordered another one and it took almost a month for that to get here as well love your stuff, but don’t love the length of time it takes to get back to us.

3 september 2026
Beoordeeld met 1 van de 5 sterren

If I could put a 0 I would

If I could put a 0 I would. I ordered on August 3 and the boxes were to ship and arrive Aug 13-17. They never did. No tracking. No update. I tried to reach them via phone, messenger and email and NOTHING- I now have proceeded to place a charge back with the cc and they are investigating which takes 3 months! I am sick over this - this is NOT OK at all. What a RIP OFF - STAY AWAY from this company - they are not legitimate!

9 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Broken promises

My wait time for my health and beauty mystery box was a month past estimated time if delivery and that was after filing a complaint with the BBB. I paid for a $45 box and got sample size items and the box wasn't even half full. It was filled with peanuts. I was very unhappy and very disappointed.

22 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

After 7 weeks and countless emails the…

After 7 weeks and countless emails the most pathetic half filled mystery box I have ever recieved arrived. I bought the $80 wild card box and it was literally half filled and had nothing even decent in it. Recieved a water bottle, some ki.d of seal for who knows what, box of tiny squishy, a couple cards, tiny instruction manual for something that was not even in the box and some party decor that I would never want. Useless and not worth $80 and 7 weeks of waiting.

8 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please do not trust this company to do…

Please do not trust this company to do you right. I so wished I would’ve read the reviews before throwing away $500 . I watched influencers open their boxes and thought they were worth the money but not only was my boxes extremely late but they were full of cards and party decorations. And I had used items and even a dirty piece of a breast pump !!!! I’m so disappointed that I ever trusted them. Out of all 8 boxes I ended up with maybe $100 value!! I would never ever recommend this company to anyone. They should be ashamed of themselves! I communicated with them several times for weeks and several different ways and never got a professional response or in a timely manner but yet they were on Facebook everyday. SCAM SCAM SCAM

5 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I waited for a long time on my box

I waited for a long time on my box, I was extremely excited about it but disappointed in its contents, but on the other hand my granddaughter went in like a banchee, she took it all home, I really wanted to keep the comforter but I let her have it, the customer service team were amazing and I just ordered my second so I’m giving it another try. Wish me luck, I want an awesome box to keep for myself.

3 september 2026
Beoordeeld met 1 van de 5 sterren

It took over two months for my box to…

It took over two months for my box to come after numerous emails, phone calls, and pestering them on social media. When my box finally came, it was absolutely nothing but junk. I do not recommend porch pirates at all.

28 augustus 2026
Beoordeeld met 1 van de 5 sterren

It was extremely late not a good deal

It was extremely late. And way overpriced for the items that were in it. Everything in there I could’ve gotten at a thrift store or the dollar tree. Definitely not worth it again and definitely will not order again.

28 augustus 2026
Beoordeeld met 5 van de 5 sterren

Fun experience lead to a monthly subscription

While my first order took a little longer than expected to arrive, the staff and owner right away addressed this and explained the situation, I did end up getting both of my boxes at the same time. While one box was “ok”, we definitely received items that monetarily fit what we paid, just not many items we, ourselves, could use. The second box was the same price and it was definitely worth far more than what we paid and about 99% of it we kept as a family and the few other items we gave to friends. But mostly we enjoyed our whole experience so much and the quick response by staff and the owner himself to address the first box being delayed, we signed up for the monthly subscription. We will definitely be supporting this company for years to come and even sending Porch Pirates boxes to friends as a fun gift for special occasions.

28 augustus 2026

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer