postex.pk Reviews 150

Extremely poor data management. My contact number was entered incorrectly on the shipment, which almost caused a return. If I hadn't proactively tracked it and contacted the rider myself, I wouldn't have received my parcel. The flyer was also handled roughly with zero care. Very unprofessional experience.
Very disappointed with the packaging. The product was sent in a basic plastic bag with zero protection or bubble wrap. For a premium item, this is unacceptable and risky.

Really Bad Service, they misplaced my order once, and after that took 27 days, the day it was coming the post ex rider asked me to give his 300rs tip if i want to get my parcel now or they wld delay more, its just really bad kinda service.

Every order any company sends, they RFD it, even though I am home. When I call the courier he cuts the call. Do they even want to stay in business????? You have given option of one date only. This happened on 19 th march too.

Very bed experience

POSTEX IS THIRD CLASS COMPANY

=> Post Ex is the very cheap, poor and third class courier company in the entire world

=> Their courier person never visit to my house and never replied my calls and msgs and report to management that delivery address/person not reached

=> Their helpline 24/7 busy, they never attend my call, just give the fake/dummy responses on email

Extremely unprofessional experience with the delivery rider (Rider Details: SYED ARFAN BUKHARI). The rider demanded more than the Cash on Delivery (COD) amount mentioned on the official parcel. This is a clear case of overcharging and fraud. Avoid handing over any extra money beyond the printed receipt amount.

PostEx service is highly unreliable. Their rider charged me extra money, and when I tried to contact customer support, there was no immediate resolution. There seems to be no internal check on riders demanding extra cash. For your own safety, refuse any COD parcels through PostEx if the rider asks for more than the listed price.

Hasnain bilal 2nd time not give my parcel. Khud he delivery refused to receive lga dety hai ramzan mai juth bolty hai allah puchega.. 👎👎👎👎👎

Batmeez log farig services

⭐ 1 Star

Absolutely terrible experience with PostEx. My parcel still hasn’t arrived and you’ve completely ruined my Eid—wallahi, this is beyond frustrating. A delivery that normally takes 3–4 days has now stretched to 7–8 days with no proper updates or accountability.

You’re not even picking up calls, which makes it impossible to get any help. The seller told me to visit your office and collect the parcel myself, but when I went there, it was closed. A security guard told me to come back on the 24th. Meanwhile, Google clearly showed the office as open.

On top of that, the tracking number still shows that my parcel hasn’t even arrived in my city, which makes no sense at all.

This level of negligence, poor communication, and misinformation is completely unacceptable. I will be telling everyone to avoid this courier service and use others that at least deliver on time—or at worst, only take an extra day. Never using PostEx again.

Postex service is not good ..intahai thaki hoye service hai ...

Best Service

Such a shit service, riders marks the parcel as CNA (customer not available) without attempting the call or deliver the parcel. Service center is useless af, instead they blame you. Such a disgrace of a courrier company they are. Same city courrier takes 10+ days and still fails to deliver.

Very disappointing experience. The delivery driver refused to accept normal online payment and asked for extra money, saying he had to withdraw it from a shop via Easypaisa. This is completely unacceptable customers should not be charged extra due to their internal payment issues.

He also claimed that I should have received a WhatsApp message saying online payments are not accepted, which I never received. This kind of excuse is unprofessional.

This creates a serious problem what if a customer doesn’t have cash? And even if we pay cash, drivers often don’t have proper change to return.

Overall, very poor service and lack of proper payment handling. The company needs to fix this and properly train their drivers.

If there is zero star that is good for postex courier service. It is cheap service that’s why brands are using it but it’s really based on cheap people. Which would never attempt a delivery and update that consignee refused to receive. Pathetic courier service ever

Bht hi koi fzol kism ki service Hy, Mera parcel 1.5 week sy prha Hy only pas and they are just saying hmy address hi confirm ni ho rha or hr Roz koi aik rider mjy call kr k address confirm krta Hy or Baad ma msg a jata Hy k apka address confirm ni Hy es Liye deliver ni hua, ajeeb fzol ka Sr Dard Hy bs or Kuch nai

I am writing regarding the unacceptable behavior of one of your delivery riders during a recent delivery.

The rider was extremely unprofessional and misbehaved during the delivery. He was demanding aftari and extra money/help, I was only at home at that time all my faimly was out d/t death of a realitive, service is completely inappropriate.

When his demands were not fulfilled, he started using harsh and disrespectful language, making the interaction very unpleasant.

Such behavior is unacceptable and damages the trust customers place in your service. Delivery personnel represent your company, and this type of conduct reflects very poorly on your organization.

I request that you please investigate this matter seriously and take appropriate action against the concerned rider to ensure that such incidents do not occur again in the future.

Third class service thrid class customer support and their number on the website to contact them dose not event work

PostEx is a very excellent service. They provide updates on time and regularly share information about the parcel. Their delivery is also very safe, and they hand over the package to the customer securely. Overall, their service is truly outstanding.

I never seen such kind of 3rd class service, even its 8th day & i still not received my parcel & customer care is always busy

This company always sucks they always fail to deliver on time my parcel is been on the courier office from past 4 days but they failed to deliver it till now they don’t even receive calls never use this courier