TCS Reviews 283

Very bad service. All of them are scammers . I spoke alot of time on phone with TCS helpline person about my parcel and every single time they provided me wrong information and making a lie with me.still not get my parcel yet.
Wrost Service
scammers

The mention shipment number is already delayed too much & the representative is behaving like she doesn't care, talking like she is the above all don't have manner how to deal with customer. I don't know her name but please check the date & time 09-04-2026 at 04:26 PM. When we are trying to register the complaint the contact number is showing invalid in any format, means they doesn't want to take any complaint
Very BAD SERVICE

Sorry to say that but from next time onward we have to look some other options.

Most rubbish courier company ever i seen in tracking they showing that i refuse to take that parcel butt i didn't receive any call from rider or something like that to refuse

riders making fake reasons and return shipments return ratio now 40%

Worst ever ever experience they donot delivered on tym and take urgent parcel payment also.
From mrs humza

They are going so unprofessional. I'm facing delays and even the tracking ID of parcel don't work , I don't get it ,why they do such an inconvenient behave also the customer service couldn't respond either on WhatsApp and Gmail

My experience with TCS SENTIMENTS was very pathetic. Please do not pay hefty amounts on this service. Better find another service that can at-least deliver your order.

Pathetic service
Har dafa customer ko zalil krty hain

I recently opened a COD account with TCS in Lahore, and my experience has been very disappointing.

First of all, their charges are quite expensive. More importantly, I currently have 15 consignments, and PKR 8,000 PKR is still missing, which I have not received yet.

I tried contacting support, but both options are ineffective. The email complaint system has given me zero response, and customer care simply redirects back to email. It has been 3 days, and I am stuck in this cycle with no proper response.

Due to this poor experience, I am planning to close my account and switch to another service. Overall, the payment handling and management are very poor.

Very poor and unprofessional service.

We sent a shipment from Lahore and received confirmation on 7th March that it was delivered and received. However, the parcel was never actually delivered to the intended person.

Instead, someone from the company received it themselves and failed to deliver it further. After more than a week (16th/17th March), we got a call saying the parcel is lying near Nowshera and we should travel 25 km to collect it ourselves.

This is unacceptable, especially when full delivery charges (2000–2500 PKR) were already paid.

Because of this delay and negligence, the person who was supposed to take the shipment to Poland has already left.

Now the company is even asking us to pay extra charges to return the parcel, which is completely unfair.

This shows a lack of responsibility, poor management, and misleading delivery status updates.

Not recommended at all.

Worst service, no customer care and
My delivery was late 3 days and no customer care was provided and whenever I called to check whats the reason no one entertain properly and tracking system update automatically that receiver refused to receive whereas the tcs rider not came to my address then how you will comment that receiver refused to receive I didn’t get this logic that’s very stupid thing I have ever scene.

I had to receive a paid parcel from Lahore; however, the website stated that the recipient's address was closed. I contacted the help centre, and they said they would schedule it for the next delivery cycle, and the rider would call you. However, I never received the call nor the parcel, and this went on three times, and my parcel is nowhere to be found, for which I paid thousands. In the last call, the agent dropped my call when I complained about their irresponsibility. Why is this company even functioning??? I have never experienced such pathetic service. Even a 1-star rating is way too much.

One of the worst courier company i ever experienced..My paid as premium customer it's been 3 days but my parcel still not delivered..So so many negative coments here as well.. this company should be banned..

I booked a parcel for nawabshah from Faisalabad Date 9-03-2026 and today 14-03-2026 and my parcel not deliver yet this is my 3rd cheap experience TCS is not good for early delivery I am very disheart by her and her helpline num is so useless

TCS waly inthai ghatiya service hy mera parcel m se cheezain nikal k kehty gum ho gya customers service m jo loh bithaye han wo b 3rd class primary pass log han

Even they are not deserving for 1 star.
TCS means third class service. I sent 2 persel on a same day. 1 from tcs lahore to centeral Punjab city 200km distan from Lahore, other from Lahore to aborad thorough *** service. Believe me out of country persel reached before time and tcs persel reached at wrong destination.
Worst experience, worst service.

Worst delivery service bad staff workless riders I really disappointed with these guys shame on you guys team TCS everyone is reviewed your service in bad you want to improve your service

Extremely Disappointed – Never Supporting TCS Again!
I chose TCS over DHL specifically because I wanted to support a Pakistani company, but it was a huge mistake. I paid 13,000 PKR for a shipment that I was promised would be delivered in 4 days. It has now been 9 days, and my parcel is still nowhere to be found.
DHL offers 3-day guaranteed delivery for the same price, yet TCS has failed miserably. Their service is slow, unreliable, and their commitment means nothing. This has been my worst experience ever. If you value your money and time, DO NOT USE TCS. Stick to professional services like DHL.

Never recommended. Their entire system is broke. I would not even give this a one star. It should be in negative.

The worst package delivery service; they don't tell the truth and when you complain they put the phone down on the customer