Prestige Beds Reviews 

2.969
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The salesman was extremely patient. I must have tried 30 beds. He was knowledgeable and didn't hound me whilst I was trying to make my mind up. The payment process was straightforward and delivery o... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment we stepped through the door at the prestige showroom we where greeted by a friendly assistant who was both helpful and knowledgeable and with his help we chose our bed . They arrived... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nathan & Pete came from Prestige Beds to deliver a new bed and take the old away! They were exceptionally nice, friendly and very efficient. They worked quickly and cheerily! Really respectful and cou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

WE HAVE ALWAYS PURCHASED BEDS/MATTRESSES FROM PRESTIGE BEDS AND WOULD NOT GO ANY WHERE ELSE. STAFF ARE ALWAYS FRIENDLY AND HELPFUL . THEY DELIVER ON TIME AND THERE HAS NEVER BEEN A PROBLEM WITH THE QU... Toon meer


Bedrijfsgegevens

  1. Beddenwinkel
  2. ook in
  3. Bedwinkel
  4. Matrassenwinkel
  5. Slaapkamermeubilair winkel

Over Prestige Beds

Geschreven door het bedrijf

Prestige Beds is a third generation family business and one of the UK's leading independent bed & mattress specialists. We have four outstanding showrooms across Lancashire and proudly stock the best British brands including Hypnos, Harrison Spinks, Tempur, Vispring, Relyon and Dunlopillo plus many more. We offer award winning, hassle free customer service including expert advice in store plus free 2 man delivery with a one hour time slot (Northwest only), free installation of your new bed plus an old bed recycling service. Spread the cost of your dream bed across 10 to 30 months with our flexible 0% finance options, to make that perfect night's sleep more affordable.
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Our promise to you

Geschreven door het bedrijf

We're commited to our customers!
With over 60 years of experience, we know how to find the right bed for our customers. Thats why we promise our customers a great night's sleep with every bed bought from us.

Our Delivery Promise

Free Delivery On Every Order

Free Delivery On Every Order
Our two-man delivery teams will take your new bed/mattress to any room of choice and assemble it if required. You can also add old bed removal to your order, and we will take any bed out of the room and recycle it for you!

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.969)

255 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service.

Great service.Delivered on time ,very happy with our new mattress.

27 juli 2026
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Antwoord van Prestige Beds

Thank you for your lovely feedback! We’re delighted to hear you received great service, your delivery arrived on time, and that you’re so happy with your new mattress. Thank you for choosing Prestige Beds—we hope you enjoy many comfortable nights’ sleep!

Beoordeeld met 5 van de 5 sterren

Nothing but praise for the service we…

Nothing but praise for the service we received. Our budget was took into account first of all. The bed was delivered earlier than expected. The two boys who delivered were friendly and just got on with the job. Really happy with the service I would recommend.

22 juli 2026
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Antwoord van Prestige Beds

Thank you so much for your wonderful review! We're delighted to hear you were so pleased with the service you received. It's great to know our team took your budget into account to help you find the right bed, and that your delivery arrived even earlier than expected. We'll also be sure to pass your kind comments on to our delivery team—they'll be pleased to hear they made such a positive impression. Thank you for your recommendation and for choosing Prestige Beds. We hope you enjoy many comfortable nights' sleep!

Beoordeeld met 5 van de 5 sterren

Harrison spink mattress and bed frame

We brought a harrison spinks mattress and a bed frame. Ben Lysons was the person we dealt with at the blackburn branch when choosing the mattress . His depth of information was great and customer service was fantastic. The delivery was smooth and on time . Will definitely recommend it to others .

22 juli 2026
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Antwoord van Prestige Beds

Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience at our Blackburn showroom. Ben will be thrilled to know his product knowledge and customer service helped you choose the perfect Harrison Spinks mattress and bed frame. It's also great to hear your delivery went smoothly and arrived on time. Thank you for your recommendation and for choosing Prestige Beds—we hope you enjoy many years of restful sleep on your new bed!

Beoordeeld met 5 van de 5 sterren

Lovely bed

Lovely bed, friendly guys who put the bed together and took the old bed away, reasonable price for the quality of the bed, many thanks.

22 juli 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely review! We're delighted to hear you're pleased with your new bed and that you found it to be great value for the quality. It's wonderful to know our delivery team were friendly, assembled your new bed, and took away your old one, making the whole experience as easy as possible. Thank you for choosing Prestige Beds—we hope you enjoy many comfortable nights' sleep!

Beoordeeld met 5 van de 5 sterren

Excellent service from Ben in the store…

Excellent service from Ben in the store and the bed fitters were fantastic real professionals

22 juli 2026
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Antwoord van Prestige Beds

Thank you for your wonderful review! We're delighted to hear Ben provided excellent service in store and helped make your experience such a positive one. It's also fantastic to know our delivery team impressed you with their professionalism. We'll be sure to pass your kind comments on to Ben and the delivery team. Thank you for choosing Prestige Beds—we hope you enjoy many great nights' sleep on your new bed!

Beoordeeld met 5 van de 5 sterren

Great service and plenty of choice

Really helpful gentleman in the store pointed us in the right direction when we explained what we were looking for. There are plenty of beds on display in the store which is what you need when buying a bed/mattress rather than trusting on-line descriptions. The bonus was free delivery and removal of the old mattress. Delivery was prompt and as promised. Would highly recommend Bold Street Beds for these reasons. Shame we forgot all about the voucher in the Blackpool Gazette for the free hotel pillows. Something to look out for if the offer's still available.

30 juni 2026
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Antwoord van Prestige Beds

Thank you so much for your fantastic review and recommendation! We're delighted to hear our team at our Bold Street, Preston store helped point you in the right direction and that you appreciated being able to try a wide range of beds and mattresses in-store before making your decision. It's great to know your delivery was prompt, and that our free delivery and old mattress removal made the whole experience even easier.

We're sorry to hear you forgot about the Blackpool Gazette voucher for the free hotel pillows. If the offer is still running, please do get in touch with us and we'll be happy to see what we can do.

Thank you again for choosing us —we really appreciate your support and hope you enjoy many restful nights on your new bed!

Beoordeeld met 5 van de 5 sterren

Very helpful salesman

Very helpful salesman, let me take my time choosing. Quick delivery with nice drivers.

9 juli 2026
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Antwoord van Prestige Beds

Thank you for your lovely review! We're delighted to hear our salesman gave you the time and space to choose the right bed without any pressure. It's also great to know you were pleased with the quick delivery and our friendly delivery team. Thank you for choosing Prestige Beds—we hope you enjoy your new bed for many years to come!

Beoordeeld met 5 van de 5 sterren

Excellent service

We bought a new mattress. In store was very help full helping us decide by giving us good options. The delivery service was first class from keeping us updated on delivery time and they were very in and out in minutes very polite and tidy.

6 juli 2026
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Antwoord van Prestige Beds

Thank you for your wonderful review! We're delighted to hear our sleep experts helped you choose the right mattress by giving you plenty of helpful options. It's also fantastic to know our delivery team kept you updated, arrived on time, and completed everything quickly, politely and tidily. Thank you for choosing Prestige Beds—we hope you enjoy many comfortable nights on your new mattress!

Beoordeeld met 3 van de 5 sterren

I expected a bed protector

I expected a bed protector. Didn't get one

30 juni 2026
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Antwoord van Prestige Beds

We apologise if there’s been some confusion with your order, but we can’t see any mention of a protector on the emails sent by Mark, who you dealt with, or on your order itself. If it’s something that was verbally agreed but not put in writing we apologise and will sort it for you. Mark is currently on annual leave but is back in on Tuesday when I will have him contact you to clear this up. We hope you are satisfied with everything else from purchasing to your delivery. Kind regards, J Dunne, Operations Director

Beoordeeld met 5 van de 5 sterren

On time and took away all rubbish and…

On time and took away all rubbish and did a brilliant job

17 juli 2026
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Antwoord van Prestige Beds

Thank you for your lovely review! We're delighted to hear your delivery arrived on time and that our team did a brilliant job. It's great to know they removed all the packaging and rubbish too, leaving everything clean and tidy. Thank you for choosing Prestige Beds—we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, delivered in time with great care, I really loved the beds. Thank you prestige bed.

17 juli 2026
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Antwoord van Prestige Beds

Thank you for your wonderful review! We're delighted to hear you received professional service, that your delivery arrived on time and was handled with such care. It's fantastic to know you're so pleased with your new beds. Thank you for choosing Prestige Beds—we hope you enjoy many years of comfortable, restful sleep!

Beoordeeld met 5 van de 5 sterren

Excellent service from the start

Excellent service from the start. The staff at Bold Street Bedding centre are very knowledgeable and helped me in choosing the best option for me. Delivery was promised after 2 weeks, I received a call to arrange a delivery date and the bed arrived as arranged. Old bed taken away, delivery men assembled the new bed efficiently. I am very happy with my purchase and the mattress, an ALMA plus, is so comfy.

17 juli 2026
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Antwoord van Prestige Beds

Thank you so much for your wonderful review! We're delighted to hear that the team at our Preston store provided knowledgeable advice and helped you find the perfect bed and mattress for your needs. It's great to know your delivery arrived as promised, our team efficiently assembled your new bed and removed your old one, and that you're loving the comfort of your new Alma Plus mattress. Thank you for choosing Bold Street Beds and Prestige Beds—we really appreciate your support and wish you many restful nights' sleep!

Beoordeeld met 5 van de 5 sterren

Super quick delivery

Good customer service: knowledgeable, efficient and extremely quick. Smooth experience. Good quality mattress.

17 juli 2026
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Antwoord van Prestige Beds

Thank you for your fantastic review! We're delighted to hear you found our team knowledgeable, efficient and extremely quick, and that your whole experience was smooth from start to finish. It's also great to know you're pleased with the quality of your new mattress. Thank you for choosing Prestige Beds, and we hope you enjoy many great nights' sleep!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re sorry there was a mistake initially, but we’re delighted to hear it was put right so quickly. Resolving any issues promptly is very important to us, and we’re pleased we could get everything sorted for you. Thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Great delivery. Friendly service

Slight hiccup on del times but soon sorted.
Two del guys took the old mattress away and put the new one in place, collecting all the packaging.
Quick efficient and polite 5 stats to you guys.

9 juli 2026
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re sorry there was a slight hiccup with the delivery timing, but we’re delighted it was quickly resolved. It’s great to hear our delivery team efficiently removed your old mattress, set up the new one, and took away all the packaging. We’ll be sure to pass on your 5-star praise to the team. Thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Great service

Mattress was accidentally damaged on delivery. Customer services were excellent and quickly arranged a replacement.
Great service.

9 juli 2026
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re very sorry your mattress was accidentally damaged during delivery, but we’re delighted to hear our customer service team resolved the issue quickly and arranged a replacement without delay. Thank you for your understanding and for choosing Prestige Beds — we’re so pleased we could put things right.

Beoordeeld met 5 van de 5 sterren

Great customer care at the outlet.

Great customer care at the outlet.
Fast delivery, installation and removal of old bed and packaging. Was very considerably done.

9 juli 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear you received great customer care at our outlet and that everything from delivery and installation to the removal of your old bed and packaging was carried out with care and consideration. Thank you for choosing Prestige Beds — we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Pete and Nathan arrived and built up…

Pete and Nathan arrived and built up our new bed with no fuss at all, very straightforward, lovely guys, an asset to Prestige 😊

8 juli 2026
Review zonder uitnodiging
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear Pete and Nathan made the delivery and assembly of your new bed so straightforward. They’ll be thrilled to hear your kind words and that you consider them a real asset to Prestige Beds. Thank you for choosing us, and we hope you enjoy your new bed!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re delighted to hear you were pleased with both our service and delivery. Thank you for choosing Prestige Beds — we really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Wonderful from start to finish

Wonderful from start to finish. Bought two beds recently and more than happy with quality, price and service. Wouldn't go anywhere else!

16 juni 2026
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Antwoord van Prestige Beds

Thank you so much for your wonderful review! We’re delighted to hear you’re so happy with the quality, price, and service, and that your experience was fantastic from start to finish. It means a great deal to know you wouldn’t go anywhere else. Thank you for your continued support and for choosing Prestige Beds!

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