This is my first time using Prestige Telecom and everyone I spoke to were amazing, informative, friendly and nothing was too much trouble. I would defiantly use them again going forward
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very polite and explained all my options without any pressure. Have been using them for several years and have never had a problem wiht them
Bedrijf heeft geantwoord
Good customer service, straight through to a human and gives you exactly what you are looking for, I've been with these for years and always happy with the deals and service.
Louise was very helpful and is trying to sort my issue However I didn’t have much joy with I plan as I have had an account for many years and they don’t have my correct email address I am also sti... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2014, Prestige has experienced unprecedented success, driven by our mission to consistently provide the very best services and solutions for our customers. Prestige will never use language or jargon that confuses you and makes you feel unsure what your business actually needs. Here at Prestige we promise to speak and advise you in terminology you understand.
Contactgegevens
E3-E5 Heritage Business Park, PO124BG, Gosport, Verenigd Koninkrijk
- 03303 200 222
- info@prestigetelecomgroup.co.uk
- prestigetelecomgroup.co.uk
4,6
Uitstekend
10K reviews
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fast
Fast, efficient, and proactive support, especially
Dealing with "real people"
I spoke to them yesterday and today at 12pm got my brand new s26 delivery at the door
Best deal i ever got,just perfect experience this was for me
Highly recommended
Many thanks to all the team
14 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Nicu
Thank you for the 5* review!
Kindest Regards
PTG
Excellent service
Excellent service from Prestige Telecom Group. Great communication throughout, speedy service, and a very friendly team to deal with. Everything was handled efficiently and professionally. Highly recommend!
15 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Jack
Thank you for the 5* review!
Kindest Regards
PTG
Appalling service! Stay Away!
Appalling service, would never touch again, stay away from this company. I am paying £88.98 a month of which £53 is in device charges! The contract just renewed again tying me in another 3 years! Phone is still original phone taken out when contract started in 2024! Will never use again ever!
15 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good morning,
Please accept Prestige Telecoms apologies regarding this matter.
If you wish to discuss this further please call us on on 03303 200 222 or email support@prestigetelecomgroup.co.uk
Kind regards
Antwoord van Prestige Telecom Group
Good Morning Gareth
Thank you so much for your 5* review!
Kindest Regards
Jonny
Amazing experience
Amazing experience, actually made my day today , deserves 10 stars, Lee and Stevie , unfortunately I don’t get the girls name who first called me but all 3 were amazing
15 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Natalie
Thank you for the 5* review!
Kindest Regards
PTG
Great customer service & really helpful.
15 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Morning Josh
Thank you so much for your 5* review!
Kindest Regards
Jonny
Friendly and informative team
Friendly and informative team - always happy to go above and beyond
13 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Morning HJ
Thank you so much for your 5* review!
Kindest Regards
Jonny
Received a phone call and managed to…
Received a phone call and managed to get contract completed and paid for new Phone sent out within 48 hours with a better deal than I would’ve got going through my original supplier. Very helpful would definitely recommend thank you.
14 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Gary
Thank you for the 5* review!
Kindest Regards
PTG
Offered me a new hand set or a reduced…
Offered me a new hand set or a reduced monthly bill. I chose the reduced price. Helpful sales team
13 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Andy
Thank you for your 5* review.
wonderful to read how we managed to lower your monthly bill!
Kindest Regards
Jonny
Great service 2 phone in under 20 mins…
Great service 2 phone in under 20 mins ready to be shipped out. Kieran’s a natural felt a ease would use again
14 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Sam
Thank you for your 5* review!
If you require any further support with your new phones, please do not hesitate to contact us.
Kindest Regards
Jonny
Amazing every member of the team made…
Amazing every member of the team made the process so simple and easy to understand. Cannot wait for the new phone.
14 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Andrew
Thank you for the 5* review!
Kindest Regards
PTG
Very polite over the phone
Very polite over the phone. Patient and very clear with their communication. they answered all my questions and gave me exactly what I wanted.
9 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Evangelia
Thank you for the 5* review!
Kindest Regards
PTG
Excellent service and fast delivery
Great experience from start to finish. Everything was clearly explained during the initial call, and the whole process was smooth and straightforward.
The phone arrived the very next day, exactly as promised, which was impressive. No issues at all — fast, reliable, and professional service.
Would definitely recommend.
8 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Jukub
Thank you for the 5* review!
Kindest Regards
PTG
Antwoord van Prestige Telecom Group
Good Afternoon Harry
Thank you kindly for your 5* review!
Kindest Regards
Jonny
Faultless customer service and care
Faultless customer service and care. Phones go straight through to knowledgeable, helpful humans.
10 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Morning Rowan
Thank you so much for your 5* review!
Kindest Regards
Jonny
Second to none 5*
Customer service was awesome, Stevie and our account manager Dan are a credit to the company.
10 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon
Thank you kindly for your review based on your recent upgrade with us here at PTG.
Have a great weekend!
Kindest Regards
Jonny
Very easy to deal with.
9 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Morning Jamie
Thank you for your review!
Kindest Regards
Jonny
Antwoord van Prestige Telecom Group
Good Morning
Thank you for your 5* review!
Kindest Regards
Jonny
Very happy saved me over £30 on my…
Very happy saved me over £30 on my mobile phone bill per month on two lines clear on the process swoping from one provider to prestige easy to understand and went through the process effortlessly no hard sell just clear information will recommend thank you for your time and patience mark Powell
9 april 2026
Review zonder uitnodiging
Antwoord van Prestige Telecom Group
Good Afternoon Mark
Thank you for taking the time to leave us a 5* review!
Absolute pleasure speaking to you yesterday, if you require any further support, please do not hesitate to reach out on 03303 200 222.
Have a great evening,
Kindest Regards
Jonny
Antwoord van Prestige Telecom Group
Hi Mariam
Thank you for your 5* review!
Kindest Regards
Jonny
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