Such a beautiful boutique with highly attentive and approachable staff! A lovely shopping experience where you can take your time and ask for advice if you need it. Everything is arranged in a way tha... Toon meer
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Updated review: Unfortunately I never received my order, that I paid for express shipping with. After 6 days and no response to my email I left a 1 star trust pilot review. After no response I le... Toon meer
Pretty Parade is a charming boutique with friendly staff, especially Mollie, who is known for her helpfulness and excellent customer care. However, my own experience was a bit mixed. I placed an order... Toon meer
I love this independent boutique. The gorgeous stock is constantly changing so there's always something new to browse, from every day basics to something more dressy. The girls Caz, Mollie & Daniell... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
279 reviews
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Wonderful staff
Wonderful staff, fab selection of styles to suit my age. Well adapted to the seasons and latest trends. My favourite Ramsbottom Boutique
9 februari 2024
Antwoord van Prettyparade
Thank you so much your lovely and kind review! We can't wait to see you again soon xx
Never received item
First time I have ordered from this site and it’s for my daughter-in-laws birthday. Never received item and no response to my emails which I find very rude especially as it not a ‘cheap and cheerful’ site.
4 februari 2024
Antwoord van Prettyparade
Hi June, I am truly sorry to see you were so disappointed with the service you received. However we feel we did everything in our power to help you. Your emails were replied to within a 24 hour working period, unfortunately our emails are not monitored over the weekend with being a small business. We go above and beyond for our customers. All our orders are sent using Royal Mail Signed for delivery, and after we experienced an issue with royal mail with your delivery we refunded your whole order for you. If there is anything else we can to help you, please let me know. Mollie.
Delighted with item and excellent…
Delighted with item and excellent speedy service - thanks
21 januari 2024
Antwoord van Prettyparade
Thank you so much Fiona, we are so happy to see you are pleased with your order xx
Disappointed
I love the colour and style of jumper however when I lifted it out of bag there was strong smell of scent and on inspection a mark at the front. I did email the shop twice and they subsequently come back to me to apologise and after sending photos, they offered a full refund. I would therefore order from this business again
8 januari 2024
havent resived it
11 december 2023
Antwoord van Prettyparade
UPDATE, we have tried to contact you several times regarding your delivery with the tracking information. From the tracking information we can see your order has been delivered.
Hi Caroline, I am sorry to hear you haven't received your order yet. If you would like to send us an email with your order number, we are more than happy to help you with providing your tracking. Unfortunately it is an extremely busy time period for Royal Mail, and any delays are out of control, but we are more than happy to help you to find our further information on the location of your order. Thank you, Mollie.
UPDATE, we have tried to contact you regarding your delivery with the tracking information. From the tracking information we can see your order has been delivered.
Wonderful boutique
Molly was so chatty and helpful. There are so many amazing clothes at great prices…so hard to choose! Love the shop and I am going to be a regular visitor.
4 november 2023
Excellent service
Excellent service, very friendly. Original order was out of stock but was offered a choice of replacement at no extra cost (was a more expensive choice).
Highly recommend
25 oktober 2023
Antwoord van Prettyparade
Thank you Paul for taking the time to leave us a review! I am so pleased you are happy with your order. Thank you for your understanding once again with the out of stock style.
Antwoord van Prettyparade
Thank you Claire for taking the time to write us a review! We are very pleased you are happy with your purchase.
I still haven’t received my order?
I still haven’t received my order?
This was a fault on the system
19 oktober 2023
Antwoord van Prettyparade
Hi Gaynor, I am happy your order has been received and you are happy with your purchases.
Antwoord van Prettyparade
Thank you Anita for your lovely review! Mollie
Fast delivery and good quality.
29 september 2023
Antwoord van Prettyparade
Thank you Craig, I am super pleased you are happy with your order.
The boutique is fabulous and always…
The boutique is fabulous and always very helpful and got the most gorgeous range of clothes
28 september 2023
Antwoord van Prettyparade
Thank you Pam for taking the time to leave us a review! So happy you've enjoyed your experience in the Boutique.
Best clothes shop!
Fantastic customer service, as ever. This is such a fantastic shop, with beautiful, quality clothing that lasts.
It’s my favourite place to shop for new clothes.
28 september 2023
Antwoord van Prettyparade
Thank you so much Kelly for this fabulous review! It has been so lovely getting to know you in the Boutique.
Great service very friendly and helpful…
Great service very friendly and helpful staff, beautiful clothes with great quality and choice.
24 augustus 2023
Antwoord van Prettyparade
Thank you Elaine for the fabulous review! We are always happy to help!
Excellent service and quality
Fantastic selection of quality garments. Fantastic service. Thank you
2 augustus 2023
Antwoord van Prettyparade
Thank you Caroline for taking the time to write us a lovely review!
Perfect purchase
I was soo lucky to find these 2 sweaters I wanted, I had a discount code & ordered them, they were delivered & wrapped soo lovely & they were exactly what I wanted, I will use this company again & recommend to others, thank you
5 augustus 2023
Fabulous clothes and service
A fabulous shop and great online service. Everything arrived beautifully packaged and really quickly.
8 juli 2023
Beautiful dress, fabulous shop
I ordered a dress online as I have always been worried that the beautiful shop wouldn't stock clothes my size and didn't want to be embarassed (size 16). The dress I ordered is perfect and fits really well, it was packaged beautifully and I had prompt communication from Molly when I emailed the shop. I will definitely visit the shop now I know they cater for all shapes and sizes.
30 mei 2023
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