Casino absolutely nightmare 🤬🤬🤬 you started playing games already shown fake bets fake wins and fake pay outs 🤬🤬🤬 you never win on any games if already shown you won more than betted🤬🤬🤬 this... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A few games when I started playing, I thought it’s a rubbish casino with low winnings but after a few tries times came I won over 1k, and then a few weeks later I won over 1k again. Really overjoyed.
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You have robbed me of a withdrawal request you said I did baring in mind it was bonus funds so had no money to withdraw but wiped my account of £51 .something pence , even though screen shots of me... Toon meer
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So far so good, been playing this casino for a few weeks now and I’m up! They’re always alright at first then go downhill so wel see moving forward but credit where it’s due for now! Decent selection... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
When you’re in your prime, success comes naturally, which is why at Prime Casino we’re inspired and motivated to bring all our players an unparalleled online gaming experience that moves beyond expectations. Since 2005 we’ve given online casino players an unprecedented selection of online casino games; release more new games each month than any other site and offer an exceptional choice of promotions and features. By partnering with industry leading providers, we’re able to offer a huge selection of exciting promotions, all supported by the leading technological advancements provided by the SkillonNet platform. Our mission is to provide our customers with an unprecedented online casino experience, one that transcends the ordinary!
Transcend the ordinary
Geschreven door het bedrijf
- Unrivalled Promotions For New And Existing Customers
- New players to Prime Casino will receive a generous welcome bonus and free spins on some of the most beloved online slots to help them start their own online casino journey. Terms and conditions apply. Returning players enjoy exclusive rewards, including free spins, themed promotions, and early access to the latest games. At Prime Casino, we want to ensure every player feels valued and appreciated.
Contactgegevens
Verenigd Koninkrijk
- support@primecasino.com
- primecasino.co.uk
3,0
Gemiddeld
844 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All games seem to be rigged
All games seem to be rigged. Never got a win in hundreds and games are limited
24 maart 2026
One of the worst casinos ive played on
24 maart 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Don’t give up too soon
A few games when I started playing, I thought it’s a rubbish casino with low winnings but after a few tries times came I won over 1k, and then a few weeks later I won over 1k again. Really overjoyed.
15 maart 2026
Antwoord van primecasino.co.uk
Hi Venus Winny,
Thanks for sharing your experience! It's fantastic to hear how your persistence paid off and you enjoyed those wins. Wishing you continued good luck!
The PrimeCasino Team
Antwoord van primecasino.co.uk
Hi Dmanwin,
Glad you had fun!
The PrimeCasino Team
cannot get a win at all or a bonus very dissapointing
maybe let people win once in a while i play on cash n riches but yet to get the letter
12 maart 2026
Antwoord van primecasino.co.uk
Hi Lisa,
Thank you for your message. We are sorry to hear that your experience has been disappointing. We understand how frustrating it can be when you are unable to trigger a win or bonus feature.
Please note that all games, including Cash n Riches, operate using certified Random Number Generator (RNG) technology. This ensures that every spin is completely random and independent, meaning there is no set point at which bonuses, such as the letter feature, must occur.
While we appreciate that this can feel discouraging, outcomes are based purely on luck and can vary significantly over time.
The Prime Casino Team
Antwoord van primecasino.co.uk
Hi Billyboyson,
Good to hear you’re enjoying it! Your enthusiasm for slots is fantastic.
The PrimeCasino Team
Please don’t upload the game I m won…
Please don’t upload the game I m won 300£ and withdraw but I can’t do it’s a Not gud game all people please don’t trust
17 maart 2026
Antwoord van primecasino.co.uk
Hi Sukvinder,
Thank you for your review.
We have carefully reviewed your account and can confirm that there were no restrictions in place that would have prevented you from making a withdrawal. Provided that your bonus balance was zero and all game sessions were fully closed, you should have been able to proceed with your withdrawal without any issues.
We also note that you did not contact customer support at the time you experienced the difficulty. In such situations, the correct course of action would be to temporarily restrict access to your account (cooling-off) to protect your balance and immediately reach out to support. This allows our team to provide guidance and ensure that any requirements for withdrawal are met.
If you are still experiencing any issues or would like us to review your account further, please let us know and we will be happy to assist you. Our contact details are: live chat or email (support@primecasino.com).
The Prime Casino Team
I haven’t received any spins or bonuses…
I haven’t received any spins or bonuses bad experience
16 maart 2026
Antwoord van primecasino.co.uk
Hi Harry,
Thank you for your review.
We can see that you previously applied for a free spin offer; however, as it was not used within the 24-hour period, it expired in line with the promotion’s terms.
As a gesture of goodwill, we have now credited 10 free spins to your account on the specified game as a one-time exception, with no deposit required. Please ensure these are used within the valid timeframe to avoid expiration.
We hope this improves your experience, and we wish you the best of luck!
The Prime Casino Team
Antwoord van primecasino.co.uk
Hi Christopher,
Thank you for your review.
We are sorry to hear that you have not had a winning experience so far. Please note that all games operate using a certified Random Number Generator (RNG), which ensures that each result is completely random and independent. Wins are based on chance, and outcomes cannot be influenced or predicted.
We understand that gaming results can vary, and we truly appreciate you sharing your feedback with us.
If you would like us to review anything specific regarding your account or gameplay, please feel free to let us know.
The Prime Casino Team
Antwoord van primecasino.co.uk
Hi Damien,
Thank you for sharing your feedback with us.
We understand that it can be disappointing not to receive the results you were hoping for, especially when it comes to bonuses and payouts. Please note that all of our games operate using a certified Random Number Generator (RNG), which ensures that every spin or game outcome is completely random and independent. Therefore, results are based purely on chance and luck, and winning outcomes cannot be guaranteed.
We truly appreciate you taking the time to express your experience, and your feedback is important to us.
If there is anything specific you would like us to review regarding your account, please feel free to let us know.
The Prime Casino Team
Antwoord van primecasino.co.uk
Hi gocgoc_gg,
Good to hear you're enjoying it! We strive to keep the variation exciting for everyone.
The PrimeCasino Team
No free spins after all my deposits
13 maart 2026
Antwoord van primecasino.co.uk
Hi Joanne,
Thank you for your review.
We understand your concern regarding the free spins after your deposits. Please note that according to our records, bonuses were available and credited to your account during your deposit activity in 2025.
At this time, as the account has not been active for a considerable period, we are unable to apply additional promotional offers. Bonus eligibility depends on the current status of the account and the specific terms of each promotion.
You are welcome to check out your Daily Picks, where you will find offers with free spins, bonuses, and other rewards!
We appreciate your understanding and remain available should you need any further clarification.
The Prime Casino Team
Antwoord van primecasino.co.uk
Hi Mark,
Nice to know you had a good experience with our site!
The PrimeCasino Team
It takes them ages to verify my…
It takes them ages to verify my identity documents and they let you deposit first before they mention the identity check and if you don't pass the id check you can't recover your deposit that is nasty and cruel
12 maart 2026
Antwoord van primecasino.co.uk
Hi Abderrahmane,
Thank you for your review.
Please note that the initial document provided for verification was expired, which is why the identity verification could not be completed at that time. For verification to be successful, all identification documents must be valid and in date.
Once you uploaded a valid passport, the verification process was completed successfully and your account was verified.
We appreciate your cooperation during the process, and glad to see this resolved.
The Prime Casino Team
shit rewards
12 maart 2026
Antwoord van primecasino.co.uk
Hi Helen,
Thank you for taking the time to share your feedback with us.
We understand that rewards are an important part of the overall experience, and we appreciate you letting us know how you feel. Please note that the rewards available within the Daily Picks section are updated on a daily basis. This means that the offers and promotions can change regularly, and new options may appear at different times.
For this reason, we recommend checking the Daily Picks section frequently, as the available rewards may vary from day to day and new opportunities may become available.
We appreciate your feedback and hope you will find offers that suit you among the regularly updated rewards.
The Prime Casino Team
Casino absolutely nightmare 🤬🤬🤬 you…
Casino absolutely nightmare 🤬🤬🤬 you started playing games already shown fake bets fake wins and fake pay outs 🤬🤬🤬 you never win on any games if already shown you won more than betted🤬🤬🤬 this scam website just Rob you off openly any time of day 🤬🤬🤬 you have spend 50-60£ in 20 p game to have one bonus and you have 2.40 in return it's joke not casino 🤬🤬🤬 nothing random here in games all settled up 100% no another explanation can be . Bonus symbols lending in same spot 3 times in row just simple that's impossible in random gaming. Stay away from this scam website. No decent play here I promise 🤬🤬🤬 Will Rob you off and if be possible probably take your shirt off from you too 🤬🤬🤬 obviously will comes back whit standard rubbish we regulated we don't now anything we not guilty 😂😂😂😂 if you play on ojo website or prime casino run far it's possible because it's same games and play same. Sister site. Will strip you out till last penny. Absolutely shame too see how this criminals even have licence to operate website's like that 🤬🤬🤬 I guess we live in UK. Everyone do what it's like to do 😂😂😂😂 this scammers definitely needs to be investigated and closed for fraud 🤬🤬🤬
12 maart 2026
Review zonder uitnodiging
Antwoord van primecasino.co.uk
Hi Saulius,
Thank you for taking the time to share your feedback.
We are sorry to hear that your recent experience left you feeling frustrated. We completely understand that it can be disappointing when the game does not produce the results you were hoping for, especially when features such as scatters or bonus rounds do not appear as expected.
Please be assured that all of the games available operate using Random Number Generator (RNG) technology. This means that every spin is completely independent and the outcomes are entirely random, based purely on luck. Because of this, results such as scatters, bonus features, or winning combinations cannot be predicted or guaranteed within a specific number of spins.
We truly value your feedback and appreciate you taking the time to express your concerns. Experiences can vary from session to session, and while outcomes are random, we always aim to provide a fair and enjoyable gaming environment.
The Prime Casino Team
Antwoord van primecasino.co.uk
Hi Leanne,
Thank you for your feedback.
Please note that all games operate using a Random Number Generator (RNG), which ensures that every game round is completely random and based on luck. This means that outcomes cannot be predicted or influenced, and each spin or round is independent of the previous one.
We appreciate you sharing your experience and thank you for taking the time to provide your feedback.
The Prime Casino Team
Antwoord van primecasino.co.uk
Hey Lorraine,
Thank you for taking the time to share your feedback. We are sorry to hear that you feel this way about your experience.
Please note that all of our games operate using certified Random Number Generator (RNG) technology, which ensures that game outcomes are completely random and based on chance. This means that results are determined by luck and cannot be influenced or predicted.
We understand that gaming experiences can sometimes be frustrating, however all outcomes are generated fairly in line with industry standards.
The Prime Casino Team
Don use this site deposited money can’t…
Don use this site deposited money can’t access my account after depositing, emailed the 3 times for a refund no response
Avoid this site
10 maart 2026
Review zonder uitnodiging
Antwoord van primecasino.co.uk
Hi Lee,
Thank you for your review. We are sorry to hear about the experience you have described.
Unfortunately, we are unable to locate or review your account based on the information provided here. Could you please share your username or the email address registered on your account so that we can look into this matter for you?
Alternatively, you may contact us via live chat or email (support@primecasino.com), and request to speak directly with a manager, who will be happy to assist you further and review your case.
The Prime Casino Team
Worst website ever along with all skill…
Worst website ever along with all skill on nets websites
9 maart 2026
Review zonder uitnodiging
Antwoord van primecasino.co.uk
Hi there,
Thank you for your review.
We are sorry to hear that you feel this way about your experience. Customer feedback is very important to us, and we would genuinely like to understand what may have gone wrong so that we can look into it further and provide the appropriate assistance.
Could you please share more details about the issue you encountered? For example, whether it was related to gameplay, account access, payments, website performance, or any other specific concern. Any additional context you can provide will help us better understand the situation and review the matter properly.
We appreciate you taking the time to bring this to our attention and look forward to hearing from you so we can assist further.
The Prime Casino Team
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