Proudpatriots Reviews 

205
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

I bought this 250th Years of American History in honor of the men and women who shaped this Great Country. I The book it self is a treasure and worth reading and having. Highly recommended.

Beoordeeld met 5 van de 5 sterren

Ciara at proud patriots was awesome. There was a mistake with my order and she took care of it promptly. The coins are awesome and if you have graduate's this year it makes a perfect gift for them to... Toon meer

Beoordeeld met 1 van de 5 sterren

This company is not legit. Fraudulent. Taking advantage with their company name for our people who have served so that we can celebrate 250 years! Their return policy states they guarantee satisfactio... Toon meer

Beoordeeld met 5 van de 5 sterren

Had question about time to receive products and Time was acceptable! The hard covered book is fantastic and perfect for a Patriotic parent to go over contents w his/her child! Fantastic idea!! G... Toon meer

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4,0

Goed

TrustScore 4 uit 5

205 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 16% van zijn negatieve reviews beantwoord

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4,0

Alle reviews

(205)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Be willing to exchange clothes for…

Be willing to exchange clothes for size. They told that I ordered the wrong size. I didn’t. I KNOW my size. They sent a hoodie marked XL that looks like a medium. They refuse to help so I’m stuck

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I gave them 5 stars because the…

I gave them 5 stars because the products they put out are amazing .I ordered 5 of the trump 2 dollar bills and when they showed up I was beyond pleased with their products. I support businesses in the USA..

7 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic products!

Proudpatriots is a great company with quality products. I bought 5 of their Trump glasses for Christmas gifts and they were loved by all! The packaging is great so that nothing was cracked or broken. I definitely will purchase from them again.

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five Star Company

I have been purchasing bobble heads from Proud Patriots since they came out with the first one. When I purchased the platinum Trump with flag bobble head. The package arrived with a damaged box, it had a small tear on the opening tab. I contacted customer service and a replacement was on its way. I have also had some delivery issues and customer service responded to my email within hours. This is a 5 star company, it’s all in the name Proud Patriots. I really enjoy doing business with them! Carl Bamforth

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worst Company

The worst! Don't waste your money or your time...
I wish I would have read others' reviews before ordering from this scam company. They should not be allowed to use the name "PROUD PATRIOTS" they are anything but Proud!
My credit card was charged immediately upon placing my order. That was 14 days ago and I still have not received my order - probably never will.
I emailed several times only to receive an auto-reply they will get back in 48 hours. Have emailed 4 times at no avail and no answers.

29 december 2024
Review zonder uitnodiging
Logo Proudpatriots

Antwoord van Proudpatriots

Hey Renee! I'm sorry if you missed our disclaimer we had on our site when you ordered. It stated any orders after Dec. 9th would not ship out until January. We do have email correspondences between you and our agents, you stated you were contacting your credit card company so we cancelled and refunded your order.

Beoordeeld met 1 van de 5 sterren

Their shipping time of two weeks not…

Their shipping time of two weeks not including weekends is absolutely ridiculous this day and age. I like the product but when you can order the same thing on Amazon and have it in 3 or 4 days is a sad. 🇺🇲

14 januari 2025
Review zonder uitnodiging
Logo Proudpatriots

Antwoord van Proudpatriots

Hey William, we're sorry to hear you didn't like your experience. We hope you can understand these glasses are handmade by our friends over at Benshot so there is a production time that we are transparent with on our site. You also ordered during the busiest time of the year and they were still able to ship your order in 1 week, it looks like it took longer for USPS to deliver it because they had some delays on their end.

Beoordeeld met 5 van de 5 sterren

Customer Service Excellence!!!

Thanks to the Customer Service Asóciates I haveI finally received my Whiskey Glasses. They are AWESOME!!!!

Thank you so much for taking care of replacing the order I didn’t receive on December 28, 2024. This for sure shows the commitment to ensure every customer is satisfied 100%.

You guys ROCK!! and definitely should be PROUD!!!!!

Thank you so very much and God Bless you all in the New Year!!

Wil Torres Sr.

10 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

I ordered 2 gifts prior to Christmas but based on their website disclaimer, I knew they would not arrive in time. I reached out after the holiday as I had not received a shipping notice and they quickly responded. I received the items shortly thereafter. Thank you for your help!

11 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered the Trump cocktail glasses…

I ordered the Trump cocktail glasses and when I received my confirmation I realized I didn't order the style I wanted (there are 3 different styles). I emailed ProudPatriots and asked about sending the style I wanted, but it was easier (and quicker) to cancel my orig order and order the correct style. All this was done by their Customer Service. I received the correct style very shortly after their promise to send the ones I wanted. Thanks to the Customer Service staff.

18 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, I had made a mistake in a shipping address, and they were on it within minutes and got it corrected

26 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MAKING CUSTOMER SERVICE GREAT AGAIN!!

I made a couple of orders and was totally pleased and happy with the product!! One of my orders got returned and it was my own fault since I put the wrong city, state and zip. I got a very timely response and they were so kind and helpful and shipped it again without further expense to me. Could not ask for a better customer service experience and will certainly be a repeat customer! They are MAKING CUSTOMER SERVICE GREAT AGAIN!!!!

8 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worst! Don't waste your money or your time...

I wish I would have read others' reviews before ordering from this scam company. They should not be allowed to use the name "PROUD PATRIOTS" they are anything but...
My credit card was charged immediately upon placing my order. That was 4 weeks ago and I still have not received my order - probably never will.
I emailed several times only to receive an auto-reply and phoned, leaving a message to contact me which never happened.
After 3 weeks I received an email stating a "shipping label has been printed" but according to UPS tracking, nothing has been shipped. Just another stall tactic!

6 januari 2025
Review zonder uitnodiging
Logo Proudpatriots

Antwoord van Proudpatriots

Hello,

We take reviews very seriously and would love to be able to look into this for you! We are a small American company with limited resources so we do appreciate feedback to help us to do better in the future! I'm sure you can understand that during the holidays there are delays and things get a little crazy. We know that is not your fault and we take full accountability on our end, just please know we are not a scam company by any means. We are a family owned and veteran operated company. We are all only human and mistakes can happen but we ALWAYS make things right. Your review doesn't give enough information to be able to look into your issue so if you can please email us at support@proudpatriots.com we will get this fixed for you right away!

Beoordeeld met 1 van de 5 sterren

The worst possible customer service…

The worst possible customer service experience you can imagine. We ordered four Donald Trump tumblers with the bullet in each of them and a bumble head. We ordered these gifts and had them shipped directly to one of the companies we do business with. But our purchases never made it. Instead they sent mysterious things that we never ordered like socks. The shipment never arrived the purchase about $135 in total we’ve tried to call but they don’t take messages there’s not an ability to leave a message and when you send a complaint via email, it is responded to by an automated system. Will probably never see the $135 again or the product. I think this company is based out of China. I’m glad we only made the one purchase through them. We normally purchase gifts in December for corporate clients. We’ll just continue to order from Harriet and David and never referred these people again. I’m actually friends with President Trump and I’m going to contact him about what we’ve experienced here. Ask if he’d consider asking merchandise with his likeness be pulled from their shelves.
01/09/2024 I see the response but it took over a week and me calling for hours and finally tracked down the supplier. Made a call to the supplier and they told me how to resolve all of this. Thanks to BenShot and their customer service this issue is being handled.

8 december 2024
Review zonder uitnodiging
Logo Proudpatriots

Antwoord van Proudpatriots

Hello Tim,

We looked into this complaint and we totally understand the frustration of waiting for gifts to be delivered. We did go through all correspondences between you and our agent and want to clarify, in your emails you stated you did receive the bobblehead from us and there was no mention of mysterious socks, we do not sell socks so we believe you may have confused that with a different company. We also see you have everything resolved and the rest of your order is being rushed for you.

Our agent made sure to get Benshot all of the information for your order because they couldn't locate it. I'm sorry that you missed the disclosure that the Christmas cutoff date was Dec. 9th which is why your order was not shipped yet.

We are by no means a company based in China, we are a small American company located in Orlando, FL. We understand this was your first time ordering with us so you are valid for worrying but we hope this can be chalked up to a misunderstanding and we'd love the opportunity for a second chance to prove you can trust us. Hope you have a wonderful day :)

Beoordeeld met 1 van de 5 sterren

DO NOT BUY

I had a discount code that showed but then removed itself at checkout. I noticed my sale confirmation had the wrong total so I reached out. They never responded. I requested they cancel my order before it ever even sent - never answered.

2 december 2024
Review zonder uitnodiging
Logo Proudpatriots

Antwoord van Proudpatriots

Hey Kristen, I'm sorry you had a negative experience but this sounds more like a simple technical error or human error. The only way a discount code can be removed is if the user accidentally clicks the little x that removes it, that is not something we can do. The point of discount codes IS for you to shop in our store because we want you as a customer. Please reach out to us at support@proudpatriots.com and we will help you with this right away.

Beoordeeld met 1 van de 5 sterren

Talking Trump Bear

Ordered a Talking Trumpinator Bear Shows it was delivered but i never received it. It was to be a gift for my grand daughter.

7 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wish I could give a negative score

Wish I could give a negative score. I didn't sign up for their emails and I can't stop them. I report the emails as phishing and block the company, but it doesn't work. You can't unsubscribe. I reported them to the Better Business Bureau and that hasn't stopped the emails though the company said they removed my email address from their database. I HATE Trump so these intrusions into my personal life causes me emotional distress. I also can't seem to get Microsoft Outlook to stop the emails. Aghhhhh!!!

8 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I only gave 1 star because I had to…

I only gave 1 star because I had to click something in order to write my review. I have unsubscribed several times (despite never signing up in the first place), and I continue to receive emails offering me trump "collectibles" I do not want. I don't like trump - he's a racist and a bigot and so are his followers. The fact that I keep receiving these emails are now bordering on harassment and everyone who ordered from them expecting something different from how trump himself operates as a "business man" deserve exactly what you get!

6 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT ORDER THROUGH THIS COMPANY

DO NOT ORDER THROUGH THIS COMPANY. THEY ARE A SCAM PLAIN AND SIMPLE. I ORDERED SOME COLLECTIBLES AND THEY STILL HAVEN'T SHIPPED IN 3 WEEKS. CUSTOMER PHONE JUST SAYS LEAVE A MESSAGE AND EMAIL JUST SAYS SOMEONE WILL GET BACK WITH YOU. HORRIBLE EXPERIENCE.

14 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unsolicited Emails

Did NOT Sign up in ANY WAY Shape or Form.
Received 2 emails on 12/3/2024 from "Proud Patriots", the 1st was 250 points for "signing up" and the 2nd a Welcome Email.
I had never heard of this company, and would never sign up, or buy merch from one.

3 december 2024
Review zonder uitnodiging

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