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RAC Car Insurance Reviews 

20.965
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very competitive price and easy to set up my car insurance. Plenty of options. However, it will be interesting to see what my renewal quote is next year. Most insurance companies don't want loyalty, s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good price for level of cover. Getting the quote was easy enough and then taking the policy out was fairly straightforward. I took out the online only policy🙄 which is were it becomes not as easy,... Toon meer

Beoordeeld met 5 van de 5 sterren

The customer service was exceptional as they talked through the different options of my insurance. It was nice to be able to speak to a knowledgeable customer service person who could explain all the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Already with RAC insurance, got a new quote for another year. Accepted quote. Was told documents would be emailed and posted. I prefer to speak to an operator as opposed to going online. They say it’... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Autoverzekering
  4. Verzekeraar

Geschreven door het bedrijf

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

21K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

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4,4

Alle reviews

(20.965)

11.071 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Price was very competitive compared to…

Price was very competitive compared to other quotes.

27 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Straight-forward to renew online.

Straight-forward to renew at a very reasonable price. I like the fact that the annual renewal price is not raised disproportionately every year.

28 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

When I needed more information the lady…

When I needed more information the lady I spoke to was very helpful

27 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Very responsive and professional over…

Very responsive and professional over the phone.Good to speak to someone in this country.

28 oktober 2026
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Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 1 van de 5 sterren

You took the renewal premium without…

You took the renewal premium without advising me what it would be!

22 oktober 2026
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Antwoord van RAC Car Insurance

Hi Nigel,

Thank you for bringing this matter to our attention and sharing your experience.

I am truly sorry to hear that your renewal went through without clear prior notice, as we always aim to keep our customers fully informed about their costs. I can completely understand how frustrating that situation must have been for you, and I am glad to know that our dedicated team is currently looking into this for you.

Should you require any extra support while this is being resolved, please do feel free to reach back out to us.

Leanne

Beoordeeld met 4 van de 5 sterren

The website and instructions were easy…

The website and instructions were easy to follow.The price was good.

27 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

I requested a fair and honest renewal…

I requested a fair and honest renewal price, and that is what I got.
Although all car insurance is a ripoff I has happy with the quote.

27 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 4 van de 5 sterren

Easy to complete application

Easy to complete application. Competitive pricing

27 oktober 2026
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Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Really good price!

27 oktober 2026
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Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 1 van de 5 sterren

Never go with the rac

I got the rac black box for my daughter, my daughter went away to uni, so the car was taken off rd, trying to cancel the policy was impossible, everything is done through a computer, I tried and tried to get a telephone number to speak to a human being, but was literally impossible, in the end I cancelled it from the bank,since then iv had lots of threatening letters, and threatening us with legal action , all I wanted to do was speak to human being to get it all sorted, but it is all done via a text message to a computer 

29 oktober 2026
Review zonder uitnodiging
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Antwoord van RAC Car Insurance

Hi Chrissy,

Thank you for taking the time to share your feedback with us.

I am very sorry to hear about the stress and difficulty you have experienced while trying to cancel your daughter's policy.

So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.

Tahara

Beoordeeld met 2 van de 5 sterren

Renewal went terribly wrong

although i scheduled my payment and got confirmation from RAC, it didn't go through and was charged £20.
Also when I asked why my insurance went up with £200, no explanation was given, except that it could be numerous things

24 oktober 2026
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Antwoord van RAC Car Insurance

Hi Claude,

Thank you for reaching out and sharing your experience with us.

I'm really sorry to hear about the issue with your payment and the £20 fee. It’s also disappointing that we didn't properly explain why your price went up.

We want to get this sorted for you right away. We will be in touch with you to see how we can help.

Tahara

Beoordeeld met 4 van de 5 sterren

RAC offered a renewal price and I…

RAC offered a renewal price and I accepted.

21 oktober 2026
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Good service

Good price and easy to navigate

29 oktober 2026
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service as always from RAC Insurance Services regarding my car insurance renewal. Highly competitive renewal price. Thank you

25 oktober 2026
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 5 van de 5 sterren

Very straight forward as there were no…

Very straight forward as there were no changes to the policy

21 oktober 2026
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend

Beoordeeld met 1 van de 5 sterren

Harassment

My autorenewal bounced as I had cancelled the credit card, but RAC levied a penalty befoee I had a chance to rectify it, then they cancelled the policy anyway and levied a cancellation fee, now have added other unexplained fees and threaten debt collectors. Straight up harrassment, a real swine of a company.

29 oktober 2026
Review zonder uitnodiging
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

Hi Robin,

Thank you for sharing your feedback with us. We understand your frustration regarding the fees and communication you've received.

So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.

Leanne

Beoordeeld met 5 van de 5 sterren

EASY TO WORK WITH ALTHOUGH £2 more than…

EASY TO WORK WITH ALTHOUGH £2 more than others

27 oktober 2026
Logo RAC Car Insurance

Antwoord van RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

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