Railboard Reviews 

899
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Accuracy. Timeliness. Platform numbers in advance of changing trains. Ease of booking. Easy to find e-ticket. Good reminders and each journey segment was added neatly and precisely to my diary.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It came as a surprise to me that I could buy tickets using Railboard, I had previously only used it for planning journeys which it is exceptionally good for. As it happens the train I booked for had a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I like Railboard as I can save favourite destinations and routes and can easily buy tickets which load into my Apple Wallet including split tickets. The app is very user friendly and navigable.

Beoordeeld met 5 van de 5 sterren

Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to us... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Treinticketbedrijf

Over Railboard

Geschreven door het bedrijf

With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.

With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.

This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!

But that’s not all; Railboard has tons of other features:
  • No booking fees.
  • Instant etickets, which you can add to Apple Wallet.
  • Buy with Apple Pay.
  • Supports Dark Mode.
  • Set your railcard to get railcard discounts.
  • Easily request refunds using an online form inside the app.
  • Receipts available inside the app.
  • An easy button to add journeys to your calendar.
  • You can optionally toggle off seeing ticket prices.
  • You can choose to see only direct trains.
  • National Rail departure and arrival boards.
  • Official National Rail platform numbers.
  • Clear disruption, delay, and cancellation notices.
  • Pin trains and journeys for easy access later on.
  • You can save route searches for quick access.
  • Optional settings, so you can customise Railboard to how you like it.

Download on the App Store


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

899 reviews

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4,7

Alle reviews

(899)

209 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Apple wallet

I love that I can load my tickets into my Apple Wallet. I’ve started using Railboard as the new Scotrail App is terrible.

9 augustus 2026
Logo Railboard

Antwoord van Railboard

Thank you for the nice review, Alison! Happy you've found a new rail app! ~Jon

Beoordeeld met 5 van de 5 sterren

Good app but bad side is when buying…

Good app but bad side is when buying more than 1 ticket with different railcards to travel together you can’t make a group booking they have to be seperate bookings

14 augustus 2026
Logo Railboard

Antwoord van Railboard

Thank you for the review, Tim. And I've added another vote for allowing different types of railcards for the same booking. We're actively working on it, so hopefully not too long to wait until it's released. ~Jon

Beoordeeld met 5 van de 5 sterren

My go-to train app

Railboard has become my go-to app for ticket purchases but most importantly tracking live journey updates with ease on my multi-leg commute.

6 augustus 2026
Logo Railboard

Antwoord van Railboard

Thank you for the brilliant review, Lucinda! ~Jon

Beoordeeld met 5 van de 5 sterren

Great app!

Easy to book, good advice about routes and timings, best prices.

12 augustus 2026
Logo Railboard

Antwoord van Railboard

Thanks for the great review, Trevor! ~Jon

Beoordeeld met 5 van de 5 sterren

Friendly very helpful staff

Friendly very helpful staff
Especially staff based at Bradford foster square amazing staff
Travel time good trains clean
Very impressed

29 juli 2026
Logo Railboard

Antwoord van Railboard

Thank you for the nice review, Lynn! ~Jon

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent! Additional info about actual journey is really useful so I don’t have to use another app. It’s taken a long time for someone to invent an app that pulls all the information together in one place. Provisional platform arrivals would be really useful but actually you might already do that?

24 juli 2026
Logo Railboard

Antwoord van Railboard

Thank you for the excellent review, Andy! And thanks for the feature request to have provisional platforms in the Planner too, we've added a vote for it. ~Jon

Beoordeeld met 5 van de 5 sterren

Great

Excellent service

21 juli 2026
Logo Railboard

Antwoord van Railboard

Thanks for the five-star review, Korsa! ~Jon

Beoordeeld met 1 van de 5 sterren

This is FAKE and a SCAM site

This is FAKE and a SCAM site. Someone used my card to book a journey I never embarked upon, and robbed and reaped me of almost 80 pounds. Reported to the bank and going through a fraud investigation
Your e-Ticket booking was successful. Your card has been charged £79.80 - Railboard
To: me
Sun 19 Jul at 10:26

19 juli 2026
Logo Railboard

Antwoord van Railboard

Hi Emmanuel,

I’m sorry to hear someone has used your card fraudulently.

When the booking was made, all the correct card details were supplied, and the purchase was authenticated with 3D Secure (meaning your card provider authenticated the payment).

You contacted Customer Support, and we replied 6 minutes later requesting details about the transaction (the last 4 digits of the card, the transaction amount, and the date) so we could locate it. But you never responded to us.

We’re still here to help; just reply to that email or send a new one to Customer Support. Also, reporting the issue to your card issuer and initiating a fraud investigation was the correct response.

But just to be clear, as your review alleges that Railboard is somehow at fault here, we take a series of steps to ensure that only legitimate transactions are processed. If a transaction passes those tests, which include having all the correct card details and passing 3D Secure authentication, then it is deemed a legitimate transaction.

And when someone reports fraudulent use of their card, we do everything we can to assist with the investigation and, if possible, help the person get their money back from the bank (who authenticated the transaction with 3D Secure).

~Jon

Beoordeeld met 5 van de 5 sterren

Best train app.

Easy app to use and good prices

21 juli 2026
Logo Railboard

Antwoord van Railboard

Thank you for the nice review, David! ~Jon

Beoordeeld met 1 van de 5 sterren

Fraud

Fraud! I didn't purchase anything but my card was used without my knowledge or permission

15 juli 2026
Logo Railboard

Antwoord van Railboard

Hi,

I’m really sorry to hear you’ve been the victim of fraud and for the financial loss you’ve suffered as a result. I can appreciate how distressing that is and the financial cost.

Unfortunately, because all the correct card details were supplied, the purchase was authenticated with 3D Secure (meaning your card provider authenticated the payment), and the tickets have already been used for travel, we cannot issue a refund.

As we mentioned when you contacted Customer Support, you need to report it to your card issuer, who can investigate and return the funds to you. We also recommend freezing the affected card immediately and replacing it.

If you want to take it further, you can also report it to the police:
www.reportfraud.police.uk/reporting-a-fraud/

We will help in any way we can, but I want to be clear that we were not involved in any fraud whatsoever. We take a series of steps (such as requiring 3D Secure authentication) to try to ensure that only legitimate transactions are processed. Ultimately, this is an issue for your bank to sort out.

~Jon

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