Railboard Reviews 

899
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Accuracy. Timeliness. Platform numbers in advance of changing trains. Ease of booking. Easy to find e-ticket. Good reminders and each journey segment was added neatly and precisely to my diary.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It came as a surprise to me that I could buy tickets using Railboard, I had previously only used it for planning journeys which it is exceptionally good for. As it happens the train I booked for had a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I like Railboard as I can save favourite destinations and routes and can easily buy tickets which load into my Apple Wallet including split tickets. The app is very user friendly and navigable.

Beoordeeld met 5 van de 5 sterren

Railboard is a very nice system to use. It keeps your railcard stored, so you don’t need to re‑enter anything, and the layout is clearer than some other apps, though broadly similar. I tend to us... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Treinticketbedrijf

Over Railboard

Geschreven door het bedrijf

With the Railboard iPhone or iPad app, you can save lots of money by finding super-cheap split train tickets. Plus, you have easy access to live train times powered by National Rail Enquiries.

With Split Tickets, our clever algorithms find combinations of tickets that together offer the same journey but at a lower price than a regular ticket.

This is done by splitting regular train tickets at calling points along the journey. So instead of one ticket from A to C, you have two tickets from A to B and B to C. However, you stay on the same train as normal. There is no requirement to alight and re-board. And we do all the hard work to find them for you!

But that’s not all; Railboard has tons of other features:
  • No booking fees.
  • Instant etickets, which you can add to Apple Wallet.
  • Buy with Apple Pay.
  • Supports Dark Mode.
  • Set your railcard to get railcard discounts.
  • Easily request refunds using an online form inside the app.
  • Receipts available inside the app.
  • An easy button to add journeys to your calendar.
  • You can optionally toggle off seeing ticket prices.
  • You can choose to see only direct trains.
  • National Rail departure and arrival boards.
  • Official National Rail platform numbers.
  • Clear disruption, delay, and cancellation notices.
  • Pin trains and journeys for easy access later on.
  • You can save route searches for quick access.
  • Optional settings, so you can customise Railboard to how you like it.

Download on the App Store


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

899 reviews

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4,7

Alle reviews

(899)

209 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent customer support

The application is easy to use and Railboard saved money by finding us split tickets from London to Manchester. When we got on the train, our reservations weren’t for the whole leg and weren’t next to each other which was disappointing. I emailed Railboard not expecting a response and within ten minutes someone had emailed me back, apologised for the mix-up and changed our reservation for the journey home. Absolutely top class customer service. Thank you, Railboard.

6 maart 2026
Review zonder uitnodiging
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Antwoord van Railboard

Thank you for the fantastic review, Jane! I'm glad we were able to help! ~Jon

Beoordeeld met 5 van de 5 sterren

Love the split tickets savings I make!

Railboard is such a great app with clear screens and really easy to use. A really wonderful feature is how it uses split tickets which can make big savings - I just saved £8 on a one hour journey. You get multiple tickets but all you need to are the first and last in the journey to get and out of the barriers. It's so easy and such a saving! I always get e-tickets when available (almost always) which makes it even more simple.

16 maart 2026
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Antwoord van Railboard

Thank you for the brilliant review, Val! ~Jon

Beoordeeld met 5 van de 5 sterren

Great app

Great app. Accurate and easy to use.

13 maart 2026
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Antwoord van Railboard

Thank you for the nice review, Alan! ~Jon

Beoordeeld met 5 van de 5 sterren

My new favourite app

My new favourite app
Finally! A UK rail app that shows live departures and offers a nice booking experience (split tickets, Apple Pay, invoice, add to calendar etc).
All without ads. Excellent.

11 maart 2026
Logo Railboard

Antwoord van Railboard

Thank you for the amazing review, Paul! ~Jon

Beoordeeld met 5 van de 5 sterren

Clearly designed by rail users

The app has clearly been designed by people who use it. Layout is logical, being able to plan, pin, add to calendar, buy tickets (including split) easily. This is my default app that I recommend to everyone.

11 maart 2026
Logo Railboard

Antwoord van Railboard

Thank you for the fantastic review, Gordon! ~Jon

Beoordeeld met 5 van de 5 sterren

Impressed

Really like the simplicity and ease of booking rail tickets and also checking train times. Requested a refund as I had to change my booking, and received it in my bank account within hours. Impressed.

23 februari 2026
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Antwoord van Railboard

Thank you for the nice review! ~Jon

Beoordeeld met 5 van de 5 sterren

Just a really easy app to use

Just a really easy app to use and to navigate round. You get your e-tickets and confirmation email almost as soon as you press enter for the final transaction. Whenever I've had any reason to get in touch with them, they've been fantastic.

1 maart 2026
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Antwoord van Railboard

Thank you for the superb review, Steve! ~Jon

Beoordeeld met 5 van de 5 sterren

Straightforward

Straightforward ticket purchase process. No fees

20 februari 2026
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Antwoord van Railboard

Thank you for the nice review, Sarah! ~Jon

Beoordeeld met 1 van de 5 sterren

App completes sales in error

The app sometimes has problems stating it will not complete a sale meaning you buy your ticket elsewhere. Beware - it will complete the sale anyway and the company will not refund.

28 februari 2026
Review zonder uitnodiging
Logo Railboard

Antwoord van Railboard

Hi Scott,

I’m really sorry that we weren’t able to offer you a refund on this occasion. Unfortunately, we couldn’t find any evidence that an issue occurred during the booking process, so we can’t issue a refund.

When a booking is successfully made, a confirmation email is sent immediately, even if there is a network error when confirming the successful booking in the app. So, in the future, when booking through Railboard or other apps, if you encounter a similar issue, we would recommend checking your email before re-booking the ticket elsewhere.

Again, very sorry for the disruption and that we were not able to issue you a refund.

~Jon

Beoordeeld met 4 van de 5 sterren

The trains ran on time

The trains ran on time, my journey was quick and the carriages were clean. Staff were polite and helpful.

27 februari 2026
Logo Railboard

Antwoord van Railboard

Thank you for the nice review! ~Jon

Beoordeeld met 5 van de 5 sterren

I was sent a link to the app by a…

I was sent a link to the app by a family member.
After some trial and error I managed to make my bookings.I wasn’t sure how to pause a journey to allow a family meeting, so made separate booking.
Overall said system which I need to be more familiar with.

26 februari 2026
Logo Railboard

Antwoord van Railboard

Thank you for the review, William! ~Jon

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