I originally emailed this company because over the years I've tried all sorts of lotions and potions and nothing has made any difference to my skin....so as a now very mature lady I decided to send an... Toon meer
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As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice,... Toon meer
Bedrijf heeft geantwoord
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Toon meer
Bedrijf heeft geantwoord
I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Contactgegevens
Verenigd Koninkrijk
- info@refreshskincare.co.uk
- refreshskincare.co.uk
4,7
Uitstekend
114 reviews
Vraagt klanten om een review
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Fantastic service!
10 maart 2022
Moisturiser
Great stuff: second bottle purchased wouldn’t buy anything else. Hydrating without being thick and sticky!
28 februari 2022
good Experience
This was my first time ordering for this company. Pleased with order and delivery. Would use them again and recommend them.
27 januari 2022
Good communication
Good communication and timely response. Good product and quick delivery
6 januari 2022
Not tracked and not delivered.
Item ordered on 11th - dispatched on 13th, 2 days later (but it was the weekend). Writing this on 19th but still no delivery. RSuk provide a Royal Mail tracking number which will only update ONCE THE ITEM HAS BEEN DELIVERED! Once it's been delivered I will not need to track it as I will have it!! So, I sit and wait, not knowing when or if my items will arrive.
Not the best service but no doubt it's COVID, lack of HGV drivers or leaves on the line!
19 december 2021
Antwoord van Refresh Skincare UK
Hi, really sorry to hear that your order hasn't arrived yet. Your order placed on Saturday was dispatched on Monday. We use Royal Mail 2nd Class delivery which is not a tracked service. Most orders arrive in 2-3 working days but Royal Mail are advising that there are local variations at the moment due to absences and increased volumes around Christmas. We have updated our shipping info and confirmation emails to advise of the possibility of delays, my apologies if this was not communicated clearly to you at the time of order. Please can you contact us with your order number via info@refreshskincare.co.uk so that we can look into this further. Many thanks.
First time user
First time using refresh skincare but defo will not be the last!
I’ll give the service 5 stars as it came really quick and the prices were wonderful too.
Would defo recommend.
7 december 2021
Amazing!
Amazing k-beauty products at a super affordable price (especially during the Black Friday sales).
At first I was a little dubious about ordering from the Refresh Skincare website as I’d never heard of them before and only 25 reviews were available. However, from now on I won’t hesitate to purchase from and I would 100% recommend them.
The customer service is 5*/5*, there was an issue with the stock but Jon let me know ASAP and replaced it with a more expensive product for the same price that I’d originally paid for the out of stock product. The shipping was extremely fast and were delivered within three working days.
The only thing I would change is the packaging that the products are sent in. Boxes would be better and more secure than the padded envelopes they’re sent in, especially if the content is bulky.
I can’t wait to see the new products that will be offered in the future by Refresh Skincare.
Wishing you growth and success :)
1 december 2021
Review zonder uitnodiging
Antwoord van Refresh Skincare UK
Thanks for the kind words, and really pleased you're happy with the products :-) Thanks also for the feedback on the packaging, we're always looking for ways to improve what we do. We're adding new products all the time - follow us on social media and sign up to our email newsletter to be the first to hear about the new products and brands we are adding.
First time I’ve used site
First time I’ve used site. Was kept up to date by email. And product arrived very quickly. Not used product yet but heard great reviews
21 september 2021
Fast and efficient service
Fast and efficient service. Really liked the product as it gives my skin a healthy glow.
9 augustus 2021
Antwoord van Refresh Skincare UK
Thanks for the review Daisy, and great to know your skin is looking so good :-)
Extremely quick delivery, reasonable prices and reorder soon
Extremely quick delivery! Was just reordering a MISSHA SPF and was also at a more reasonable price compared to other online K-beauty stores. Thank you! I will be using it again! Hope to see more new additions to the website.
20 juli 2021
Antwoord van Refresh Skincare UK
Thanks for the review Brai, it makes it all worthwhile! We're adding new products all the time so keep an eye on our socials to see what's coming next :-)
A1 Company!
Great company with an excellent selection of products which are very competitively priced. Extremely fast delivery as well.
14 juli 2021
Speedy Service
My order arrived very fast, and was packaged securely. An excellent source of hard to find Korean cosmetics.
9 juni 2021
One of the best
I found them on Ebay and then I was sent a little leaflet with their site and was impressed with how fast my order came so order something else as had free delivery and much cheaper than anywhere else.Again,came very fast and couldn't be happier, products come boxed and safe.I only wish they would have more of the Missha and Laneige but they have the popular ones and that's good enough.My loved Missha SPF was 10 pounds cheaper than any of the other UK korean skincare sites or eBay!!I will keep an eye on them, they seem to have lots of products I want to try!
21 mei 2021
Review zonder uitnodiging
Fast delivery
V good company- very fast shipping and cheaper compared to other UK based Korean beauty websites. Ordered soon jung x2 moisturiser:)
20 april 2021
Fantastic delivery and the product is…
Fantastic delivery and the product is 100% genuine I am so happy to be able to get my products so much easier in the U.K. now.
15 maart 2021
I’m very pleased with this store.
I’m very pleased with this store.
I can’t fault their service at all, and my items came in 3 days which is great. They don't have a massive range of products but what they do have is fairly priced. If you can find the product you’re looking for on their site, I’d definitely say get it. Not one bad thing to say.
1 maart 2021
Review zonder uitnodiging
Would recommend!
Safe, speedy and affordable! Very happy with the services provided by Refresh Skincare UK. Would definitely reuse for purchasing LANEIGE products.
12 februari 2021
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