We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Good customer service, but if you are in a hard water area really don’t try these. They left a dreadful white film on metallic surfaces which was hard to remove afterwards. Very disappointed. ☹️

Beoordeeld met 5 van de 5 sterren

I have tried out the re:gn fabric softener sheets (fresh linen scented) and am very pleased with them. I just use half a sheet at a time, tear that in half and add it it the SimplyEco laundry sheets (... Toon meer

Beoordeeld met 5 van de 5 sterren

Good prices and quick delivery. A UK company is a bonus too! I was a bit wary after reading about laundry sheets leaving residue but this has not been the case with the ReGn ones that I bought. I also... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been happy with the products I’ve had , reusable bamboo towels instead of paper one, soap sheets , bin bags foil. Have also sorted out Any queries I’ve had. Disappointed to read a Trust pilot h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

296 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My new go-to eco friendly store!

This company has a good range of products all with the eco/sustainable credentials I've been searching for. I'm very keen on using refillable products to reduce waste & I can get what I'm looking for here.

Delivery was fast & reasonably priced. REGN will now be my go-to online store.

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best smelling laundry!

Really pleased with my order. It arrived quickly and well packaged and the smell of my laundry is just gorgeous!! I am so pleased to finally find a vegan scent booster and get fragrant washing again. Thank you. Will definitely be back for more

24 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unusable item and no response from customer service

Bought a pair of rubber gloves from this company, only to receive a pack with two right hands, so unless I wash up one handed they are completely useless. I contacted the Regn only to have my email ignored and no reply.

20 september 2024
Review zonder uitnodiging
Logo REGN

Antwoord van REGN

Thank you for your feedback. We’re very sorry to hear about the issue with your rubber gloves and would like to address your concerns.

Firstly, we have not received any emails from you regarding this matter. Had we received your message, we would have promptly offered a replacement or a full refund to resolve the issue immediately.

We take product quality and customer service very seriously, and we regret that this experience has left you dissatisfied.

Beoordeeld met 1 van de 5 sterren

Blood, cuts and atrocious customer service

So I bought this razor hoping for a good travel razor. First time I used it I got cuts everywhere but persevered as I know it takes practise sometimes. I watched videos on how to use it. I've used it 4 times now and I look like I've been in a fight with a grizzly bear!!! Cuts everywhere. I'm severely disappointed so contacted customer services in hope they would reach out to me. No answer!! Sent another email. No answer!! Come on here and realise all the poor reviews mentioning the awful customer service. Wish I'd checked these reviews out first. Would certainly not recommend, and if not for the product, purely due to the poor customer service. Who do they think they are?!

3 september 2024
Review zonder uitnodiging
Logo REGN

Antwoord van REGN

Thank you for sharing your feedback. We truly value our customers, and we’re sorry to hear about your experience. After looking into your case, we found that the customer service issue arose because your request was for a refund on a product that had been used and was not faulty.

Our policy is in place to ensure that refunds are provided for defective items or in situations where the product hasn’t been used, and in this instance, the razor did not meet the criteria for a refund. We understand this can be frustrating, but we hope you understand why we have these policies to maintain hygiene standards, especially with personal care items.

If you'd like to explore other options or if you have any further concerns, please don’t hesitate to reach out again. We’re here to help.

Beoordeeld met 5 van de 5 sterren

So glad I found this company

I discovered Regn recently and was delighted when they had the product in stock that I'd been looking for !
Delivery time was outstanding and my item arrived really well packaged too!
Many thanks to all at Regn - I'll be ordering from you guys again !

10 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Waste of money

The 1 star is for how beautiful it looks but apart from that it’s terrible. It just doesn’t work. I’ve tried all angles, watched many videos on how to use it, even took it apart and turned the blade around incase I’d done it wrong. Will be going back to my trusty disposable razor.

13 juli 2024
Review zonder uitnodiging
Logo REGN

Antwoord van REGN

Thank you for your feedback regarding our reusable safety razor. We're sorry to hear about the issues you've experienced.

We noticed you haven't reached out to our customer service team about this matter. Our team is always here to help and ensure you have the best experience with our products.

It's possible that the head of the razor has been attached incorrectly. This is a common mistake, and often it can be resolved by ensuring that the lips on the head point down towards the handle.

If you need further assistance, please do not hesitate to contact us. We're more than happy to guide you through the process to ensure everything is working as it should.

Beoordeeld met 1 van de 5 sterren

The razor was an ad which described it…

The razor was an ad which described it as brilliant, no bumps, no ingrowns and not able to cut you, well this is all a lie and won't purchase it again!!

20 mei 2024
Review zonder uitnodiging
Logo REGN

Antwoord van REGN

Thank you for taking the time to share your feedback. At re:gn, we take all customer reviews seriously as they help us improve our products and services.

We are pleased to hear that our razors have generally received excellent reviews. However, we understand your concerns and apologise for any inconvenience you have experienced. Our razors are indeed extremely sharp and designed differently from typical razors, which means they may require a period of adjustment to achieve the best results.

We strive to provide clear and accurate information about our products, and we regret if the advertisement led to any misunderstandings. While many of our customers have found that our razors help reduce bumps and ingrown hairs, we acknowledge that individual experiences can vary.


Beoordeeld met 5 van de 5 sterren

Great products

Great products
I love the Laundry sheets, so easy no measuring just pop the straight in the machine. I also use the Bamboo face clothes, these are so beautifully soft and absorbent.
Everything is delivered quickly and well packaged. I can definitely recommend this company’s products.

23 april 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Left me with bad cuts

I decided I would give this razor a go, as it seemed a better alternative to normal razors. It is meant to leave you with really smooth skin but has cut me we worse than normal razors, even with being gentle on the skin as I’d never used it before.disappointing as i know something like this this is a great investment especially for the environment

16 juli 2024
Review zonder uitnodiging
Logo REGN

Antwoord van REGN

Thank you for sharing your experience with our re:gn
safety reusable razor. We appreciate your commitment to finding environmentally friendly alternatives and are sorry to hear that your experience did not meet your expectations.

Our razors are designed to provide a smooth shaving experience while being kind to the environment. However, we understand that they are quite different from traditional razors and can take some getting used to. We recommend starting with a very gentle approach and allowing some time to adjust to the new technique.

We genuinely believe in the potential of our razors to be a great investment for both personal care and the environment, and we want to ensure you have a positive experience.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer