RentGuarantor.com Reviews 

490
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

As frustrating as it is to have to get a guarantor in order to rent a property, these guys are absolutely brilliant.. efficient and the whole process is seamless and easy to follow and done incredibly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I worked with Chelsea of Rent Guarantor on behalf of my daughter who is about to graduate from university and rent her first London flat. Time was tight because her tenancy start date was looming, so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Came across this company online. Honestly, I don’t know what I would have done without them. Had to phone a few times in regards to application & they have been helpful & informative. I am relocating... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I signed, I paid and then the landlord could not complete the contract because there was an outstanding requirement I could not meet. It has been 10 days since I sent proof of the contract not being c... Toon meer

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

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Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

490 reviews

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4,6

Alle reviews

(490)

130 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic and speedy service

Fantastic and speedy service. Professional and empathetic towards their clients. Thanks Jo.R

27 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Joselyn

Thank you so much for your lovely review and shout out to Jo! We are so happy we could help and that you found Jo to be professional and empathetic.

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Quick response on the phone

Quick response on the phone, even when they were about to close. Michael helped with the application and answered my questions and more. Thanks for your assistance.

26 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi What's Occuring!

Thank you for your lovely review. We are so happy to hear that Michael was so helpful and was able to support, we are always happy to help!

Best wishes

The RentGuarantor Team!

Beoordeeld met 5 van de 5 sterren

Rent Guarantor got straight into…

Rent Guarantor got straight into helping me with my application and it has only taken around 5 days to get an acceptance. I would like to thank all members of the team that I have spoken to over this week and thank you for approving me.

26 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Donald

Thank you for your lovely review and we are so happy we could help you and that you found all the team so helpful

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 4 van de 5 sterren

I love it

I love it. It’s helped me in my very difficult time.
Could you please try to make the paperwork little bit easier?
Thanks

25 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Wajehurahman

Thank you for your lovely review.

We are so glad we could help but sorry to hear about the paperwork.

We do our best to keep administration to a minimum however we do have to ensure that we have checked everything we need. We are always available to talk through your application and support in any way we can.

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Great experince

Great experince especially with Kaz C.
Kaz C. was always giving me excelent advice and direction in a very long and complicated process.

24 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Good Morning Boris

Thank you for your lovely review

We are so happy you had such a great experience and so happy to hear that you found Kez gave you excellent advice and direction!

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Very understanding very helpful 100%…

Very understanding very helpful 100% recommendations

17 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Martin

Thank you for your lovely review!

We are so happy you found us helpful and understanding and thank you for the recommendation!

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Very easy to work with and provide an…

Very easy to work with and provide an excellent service.

16 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Ross

Thank you for your lovely review.

We are so happy you like our service and find us easy to work with. We are always happy to help

Best wishes

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Jo R, FANTASTIC

JO R was fantastic with my claim, helped me massively I can’t thank her enough. Very efficient and made a decision within minutes on the phone. Lovely service, great service 👏🏻 thank you Jo appreciate you

10 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Elizabeth

Thank you for your lovely review!

Jo is absolutely fantastic and we are so happy you think so too!

We are so happy we could help you and wish you the very best in your new home!

Best wishes

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Many thanks to Danielle who went over above to resolve a few little issues.

12 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Wendy

Thank you so much for your lovely review

We are so happy that Danielle was able to support you and help you resolve your issues.

Best wishes

The RentGuarantor Team

Beoordeeld met 2 van de 5 sterren

They try to help me but kind of useless…

They try to help me but kind of useless as the states come back saying that they don’t accept companies besides you have to pay in full before moving to the property and immense amount of money

11 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Brian

Thank you for your review.

We do have a list of Letting Agents that we can provide to tenants once approved for our RentGuarantor service.

If the Letting Agent you wished to use does not accept, or is unwilling to accept, professional guarantor services, we can keep your application open for up to 60 days from the date of approval to allow you time to find an alternative property with a Letting Agent who accepts professional guarantor services.

If you wish to discuss your concerns with our team to see if we can support further please email info@rentguarantor.com and we will do our best to resolve any issues you may have.

Best wishes

The RentGuarantor Team

Beoordeeld met 4 van de 5 sterren

Considering the short time period I had…

Considering the short time period I had to get this done very helpful and patient

4 maart 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Warren

Thank you for your review.

We are so happy to hear that you found our service helpful and patient.

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Spoke with Danielle as was having…

Spoke with Danielle as was having trouble with my application. She talked me though the steps and put me at ease x

27 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Faye

Thank you for your lovely review!

It's great to hear that Danielle was able to help you with your application and put you at ease. Our team are always there for any questions you may have and guide you through the process.

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

They are absolutely amazing

They are absolutely amazing, they respond on time, answer all voicemails and come up with solutions for everyone. I was just about to lose my new apartment but they helped me in minutes. I’ll never forget this day honestly they helped me when no one did❤️❤️❤️❤️

27 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Ghaneemah

Thank you so much for your lovely review!

We are so happy we helped you secure your new apartment and helped you find the right solution for you!

Best wishes in your new home!

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Made moving possible.

Made moving possible.
Glad I asked the letting agent about ways I can rent the property I wanted, otherwise I wouldn’t have know such a thing is in place.
Very easy service and nothing hidden.
Thanks all…

24 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Mitchell

Thank you for your lovely review!

We are so happy we could help you secure the property you wanted! Our service is easy to use and we love helping tenants get the property they want.

Best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, fast service! Truly underrated and provided great care and understanding. 10/10

23 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Charlie

Thank you so much for your lovely review it really is appreciated.

We value all feedback and it's aways great to hear that we are getting it right for our customers.

We wish you the very best in your new home.

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Absolutely smooth process from start to…

Absolutely smooth process from start to finish, i called up and spoke to a lovely lady called Chelsea, she was so patient and helpfull! She talked me through the next steps and helped me get approved in no time atall! Would 100% recommend this company they are fantastic! 10/10

20 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Arron

What a lovely review!

We are so happy (and not surprised) that you found our Chelsea so helpful and patient! She is a star (5 to be precise!) and we love that you would recommend us!

Very best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Fast and professional

Fast, professional and able to help me as a disabled person. Highly recommend!

19 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Radka

Thank you for your lovely review.

We are so happy we could help!

Best wishes in your new home!

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

I was apprehensive about the process…

I was apprehensive about the process but Chelsea called me and walked me through the process and clearly answered my questions whilst putting my mind at ease. I also spoke to Michael who was nothing but the calming and helping to an already stressful situation.
Thank you so much, would highly recommend and would use again .

17 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Isobel

Thank you for your lovely review and we are so happy to hear of your great experience with not 1 but 2 of our amazing team!

We appreciate how stressful the moving process is and we are so happy we could help you with setting up your professional guarantor.

Very best wishes in your new home

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

I had a great experience using this…

I had a great experience using this rent guarantor service. From the beginning, the process was explained clearly, and everything was straightforward and transparent.

What really stood out was the helpful telephone adviser I spoke with. They were patient, knowledgeable, and took the time to answer all my questions

16 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Mica

Thank you for your lovely review.

Our process has been designed to be transparent and straightforward for tenants who need our service. We understand how important planning to move home is and if we can make getting a professional guarantor simple and stress-free then we now how much that can help.

Our team are fantastic and we are so happy to hear how much they have helped, we are always happy to support however we can.

Best wishes in your new home,

The RentGuarantor Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Jo, whom I had contact with for quite a lengthy time on Wednesday, was extremely helpful with our application during a considerably difficult time for us, owing to a bereavement. My opinion is she went slightly above and beyond to help, (working 20 mins over closing time). She's a credit to your company. Thanks.

11 februari 2026
Review zonder uitnodiging
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Antwoord van RentGuarantor.com

Hi Neil

We are so sorry to hear that you have been going through such a difficult time recently owing to a bereavement. Please accept our condolences at this difficult time.

We are happy to hear that Jo was able to support you and not surprised to hear that she went above and beyond as she is simply brilliant.

Thank you again for your review and once again we are so sorry for your loss.

Best wishes

The RentGuarantor Team

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