I subscribed for the $2 trial on behalf of a homeless family that I was assisting, which was no more helpful than the free search sites so stopped using. Unbeknownst to me they kept taking out $66 per... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was genuinely surprised at how quickly the rental offers started coming through after signing up. It made searching for properties so much easier and saved a lot of time. A great platform for anyone... Toon meer
Bedrijf heeft geantwoord
I signed up for Rentumo thinking it was a one-time access, but later realized I had subscribed to a recurring plan. That was my mistake for not reading more carefully. I reached out to their sup... Toon meer
Bedrijf heeft geantwoord
I had a trial of this premium subscription and cancelled the day it was due to renew. I contacted the support team and asked them to cancel the debit attempt. After being told they couldn’t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Rentumo AU
Geschreven door het bedrijf
From studios to family homes, Rentumo.au makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contactgegevens
Australië
- info@rentumo.au
- rentumo.au
4,3
Uitstekend
100 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service very helpful
26 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Demi, thanks for your review!
It’s more personalised to your own tastes in rentals
My experience was fantastic. Every time a match that suited my areas to live, price and other personal characteristics I received an email immediately. Made looking for a rental easy. Thank you Rentumo.
18 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Michelle, thank you for your kind words! Happy to hear you found our service helpful! 💪
I was really impressed with their…
I was really impressed with their customer service. The support team was very responsive, polite, and professional in handling my request.
They ensured that I had a positive experience, which speaks volumes about how much they care about their members.
Highly recommend Rentumo for anyone searching for rentals — not only for the wide coverage of listings but also for their excellent customer support.
17 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Amtul, thank you so much for your kind words! 🙌
Customer service quick and responsive
Answered all questions asked. Was quick j responding to all queries
17 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Julie, thank you for your review!
Refund
I had some initial confusion regarding a subscription charge, but the customer support I received was excellent. They were very understanding of my situation and promptly offered me a full refund. I really appreciate their professional and helpful approach.
13 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Barun, thank you for your feedback, great to hear!
Helpful and friendly
Sam was very helpful after I accidentally signed up to a subscription, he helped me to fix it up and had great customer service, Thanks
12 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Rebecca, we truly appreciate the review! 🙌
Customer Service
Excellent service — professional, efficient, and very customer-focused. I wouldn’t hesitate to reach out again if I need support in the future.
12 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Karen, thank you so much! Don't hesitate to reach out to us if we can be of any help again in the future!
After a little back and forth,Sam …
After a little back and forth,Sam ended up being a great help, and in a timely manner, great customer service,
Thanks Dave.
6 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi David, happy to hear we could be of service! 🙌
Communication is on point
Communication is on point, very helpful information given, beautiful customer service and easy to understand. The effort that has and is given is much appreciated, by many.
10 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Thank you for your review, Christopher!
Sneaky $65 p/m subscription
Scamming putrid dogs. As if it’s not hard enough to find a rental! These farks want $65 a month for what domain does for free. Sneaky, and disgusting behaviour. Quite un-Australian
10 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Jaa, thank you for your feedback. We’re sorry to hear about your experience. We have tried to reach out to you in order to have a look into your situation and try to resolve it. Unfortunately we didn't receive any response from your side. We highly value customer satisfaction, as is also visible from our other Trustpilot reviews, so don't hesitate to reach out to us if you'd still like to see if we can resolve your issue.
It's like a scam
It's like a scam. Also so expensive subscription
8 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Uzi, thank you for your feedback. We’re sorry to hear about your experience. We have tried to reach out to you in order to have a look into your situation and try to resolve it. Unfortunately we didn't receive any response from your side. We highly value customer satisfaction, as is also visible from our other Trustpilot reviews, so don't hesitate to reach out to us if you'd still like to see if we can resolve your issue.
Antwoord van Rentumo AU
Thanks, Monique!
Helpful
This company came to a resolution that fixed my issue, however i’m not sure why my issue happened in the first place and could’ve been prevented. But overall they were extremely helpful.
5 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Thank you for your feedback, PrixT! We definitely take your feedback seriously and we took it into account in order to continuously improve our service.
Very good customer service
Very good customer service . Reply straight away to request .
5 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Thanks, Michelle! That's what we're here for! 💪
Professional
Professional , understanding and very helpful.!I would recommend .!
4 september 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Thank you for taking the time to write this review, Sylvia!
Antwoord van Rentumo AU
Hi Damien, thank you for reaching out to us with you issue! Happy to have been of service!
Service
Service.They had helped me finalise the account and stopped my subscription.thanks
9 juli 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Dennise, thank you so much for taking the time to leave your feedback! 💪
Awesome company awesome staff very…
Awesome company awesome staff very quick to rectify any problems fast response back with emails
7 juli 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Maree, thank you for your kind words! 💪
Thank you for being so kind and…
Thank you for being so kind and understanding and agreeing to a refund after I mistakenly and unknowingly signed up for a monthly subscription.
I appreciate the support and help as I'm navigating a hard time in my life.
Thank you again
2 juli 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Sarah, thank you taking the time to leave your feedback! It's truly appreciated :)
Happy we could be of help!
Good Support – Issue Resolved
I signed up for Rentumo thinking it was a one-time access, but later realized I had subscribed to a recurring plan. That was my mistake for not reading more carefully.
I reached out to their support team, and they were polite and helpful. They explained everything clearly and resolved the issue without hassle.
Appreciate the professional service and thanks Sam!
27 juni 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Ismael! tThank you for taking the time to leave this review, it's much appreciated! 🙌
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