I subscribed for the $2 trial on behalf of a homeless family that I was assisting, which was no more helpful than the free search sites so stopped using. Unbeknownst to me they kept taking out $66 per... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was genuinely surprised at how quickly the rental offers started coming through after signing up. It made searching for properties so much easier and saved a lot of time. A great platform for anyone... Toon meer
Bedrijf heeft geantwoord
I signed up for Rentumo thinking it was a one-time access, but later realized I had subscribed to a recurring plan. That was my mistake for not reading more carefully. I reached out to their sup... Toon meer
Bedrijf heeft geantwoord
I had a trial of this premium subscription and cancelled the day it was due to renew. I contacted the support team and asked them to cancel the debit attempt. After being told they couldn’t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Rentumo AU
Geschreven door het bedrijf
From studios to family homes, Rentumo.au makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contactgegevens
Australië
- info@rentumo.au
- rentumo.au
4,3
Uitstekend
100 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt response to request.
Sam did a great job in addressing my request, and accomplished this in the same day. Rentumo is efficient in sending rental property information to the home-seeker that is relevant to what is required. 👍
12 juni 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Jeanette, thank you for your feedback!
A pleasure to deal with
I would sincerely like to thank Sam from the Rentumo Support team for his promptness and patience dealing with my problem. He gave me very simple instructions to follow to solve it. Even though it turned out to be my mistake, Sam was great to deal with. Very professional and courteous . Thanks Sam
11 juni 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Patrick, really appreciate your kind words! Don't hesitate to reach out in the future if there's anything else we can help you with!
Tailored the search to help identify…easy to use
Tailored the search to help identify properties
24 mei 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Great to hear, thank you for your review!
Antwoord van Rentumo AU
Thanks, Bella! 💪
Awesome!
Awesome!! Quick response from platform to assist with issues I had!!
Thankyou Sam I really appreciate the help you gave in finalizing my concern 👌👌
14 mei 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Lisa, thank you for taking the time to write a review, much appreciated! 🙌
I used this service with an acceptable…
I used this service with an acceptable outcome
4 mei 2025
Review zonder uitnodiging
I had a misunderstanding with a…
I had a misunderstanding with a subscription.I reached out to Rentumo’s support team, and they were responsive, and willing to help. They took the time to listen and solved the problem, which I really appreciate. Thank you for the support and understanding!
1 mei 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Ayesha, thank you for your kind words! Glad to hear we were able to help you!
Found my new Rental
They were amazing and understand what I needed and helped find the right place for me.
24 april 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Penny, great to hear we could be of help! Congrats on the new place! 🙌
It was a good experience finding a…
It was a good experience finding a house with you. Good customer support team as well.
2 februari 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
That's great to hear, Monish! Thanks for your review! 🙌
They are quick to deliver the…
They are quick to deliver the information and a very affordable joining price!
1 januari 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Vanessa! Thank you for your review, much appreciated!
An invaluable service
If you're in the market for a rental, this service will save you a bunch of time - and likely land you the place you are after!
They do a lot of the leg work of collating properties and that's a god send.
If we ever rent again this is the first place we'll go to.
Shane and Dena
22 januari 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Shane and Dena, thank you for the lovely review!
Happy to hear that we delivered on our mission to help our members save heaps of time in their search for a new rental place! 🙌
Very user friendly platform
Very user friendly platform, had multiple visits planned during the first few days of my membership
15 januari 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Tim, that's awesome to hear! 💪 Thanks for sharing your experience!
Excellent customer service
I used Rentumo one time for receiving more details about an appartment that I was interested for. However, I didn't realise I was getting a subscription. I made contact with customer service to cancel it and they replied within one hour with a very customer friendly solution. I'm very happy with this kind of service! That's why they deserve a 5 star-review!
23 januari 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Hey Anke, thank you for taking the time to share this review! Please let us know if we can be of any help again in the future!
Really helpful to get have the biggest…
Really helpful to get have the biggest range of available listings to choose from, found the perfect new place to live in under 10 days.
16 januari 2025
Review zonder uitnodiging
Antwoord van Rentumo AU
Thanks for your review, Sam! Appreciate it! 🙌
The customer service is exceptional
The customer service is exceptional, and its an incredible resource for tenancies and finding properties.
22 december 2024
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Taylor, thank you for your review! We're glad to have been of help!
⭐⭐⭐⭐⭐
are you looking a new place to rent? Rentumo is your answerr! all i need to do is just choose the area that i want to search and put my rent budget:)
just click and save for place that you like or text the landlord to secure your place, it’s that easyyyyyy😆I found Rentumo’s is easy to use and reliable, saving me time and effort. Highly recommend this platform for anyone seeking a seamless rental experience!
19 december 2024
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Jacelyn, thank you for your kind words and very enthusiastic feedback! We're working everyday to make our platform the best option to look for rental homes so it's great to hear you found the value in it! 🤩
This site was very helpful thankyou…
This site was very helpful thankyou renttumi
15 december 2024
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Judith, thank you so much for your kind words!
⭐⭐⭐⭐⭐
Does exactly what its supposed to and great customer service!
10 december 2024
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Caddy, thank you for taking the time to leave a review - it's much appreciated!
No customer service
If I could do a negative star, I absolutely would.
I've been trying to contact rentumo.au to sort out my resolution but still got no response.
I was charged for a full subscription, no email reminders that my trial was ending, I would love my refund back.
I also cancelled my subscription but it asked me 8 times if I was sure I wanted to cancel.
Scam, do not recommend.
7 augustus 2024
Review zonder uitnodiging
Antwoord van Rentumo AU
Hi Amy,
Since you were the first person to ever rate us on Trustpilot, we weren't aware of your review. After checking our records, we actually see that we answered your mail on 13/08/2024 and gave you a refund for the last month of your membership.
Saying that, we feel like this review isn't
an accurate representation of reality. We have reached out to you recently to further discuss this matter but didn't get a response.
Please know that we are here for you if needed. Thanks.
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