I have been using Repair and Assure for a numbetr of years now for numerous houshold appliances. The most important part of this service is the fact that they always remingd you when your repayment... Toon meer
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Lees wat reviewers zeggen
Very impressive, I called Repair Assure on the Monday morning to say my washing machine was not working. I had a phone call the same day from a company near by to say they could call out that afte... Toon meer
Bedrijf heeft geantwoord
Repair and assure make things easy to understand, calling before end of warranty to see if everything is working well, also a simple claim process. Professional customer service agents
Bedrijf heeft geantwoord
Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Contactgegevens
Chandos House, 26 North Street, BN1 1EB, Brighton, Verenigd Koninkrijk
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful over the phone to set up the…
Helpful over the phone to set up the insurance for our, washing machine, we'll see once things go wrong , hopefully not
13 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Michael Moore,
Thank you for your review!
We're glad to hear you found the team helpful when setting up your washing machine insurance. We completely understand your point—hopefully you won’t need to use it, but if you ever do, we’ll be here to support you every step of the way.
Best Regards,
Customer Support
Repair & Assure Limited
Very prompt and helpful but most of all…
Very prompt and helpful but most of all genuine
14 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Lorraine Tucker,
Thank you for your 5-star review!
We're delighted to hear you found the service prompt and helpful, and especially that it felt genuine—that means a lot to us. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Darren was very friendly and…
Darren was very friendly and knowledgeable. Overall a great experience
13 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Timothy Baldwin,
Thank you for your 5-star review!
We're so pleased to hear that Darren made such a positive impression. His friendly and knowledgeable approach is something we truly value, and it's great to know it contributed to your overall experience.
Best Regards,
Customer Support
Repair & Assure Limited
Great experience nothing was too much…
Great experience nothing was too much trouble great customer service 👍
8 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Janice Poole,
Thank you for your 5-star review!
We’re delighted to hear you had a great experience and that nothing was too much trouble. It’s wonderful to know you received great customer service we really appreciate you sharing this.
Best Regards,
Customer Support
Repair & Assure Limited
Very helpful and knowledgeable person…
Very helpful and knowledgeable person on phone
7 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Jenny Howland,
Thank you for your 5-star review!
We’re pleased to hear you spoke with someone helpful and knowledgeable. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Seemed very reasonable an genuine
Seemed very reasonable an genuine
7 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Bryan Cheshire,
Thank you for your review!
We’re pleased to hear you found the service reasonable and genuine. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service and great knowing my…
Excellent service and great knowing my appliance is covered .
7 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mrs Linda Wells,
Thank you for your 5-star review!
We’re delighted to hear you received excellent service and that you have peace of mind knowing your appliance is covered. We really appreciate you sharing your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service
Excellent service. Helpful and efficient service. Very quick service and solution solved to my advantage
31 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Cath Macdonald,
Thank you for your 5-star review!
We’re delighted to hear you received excellent, helpful, and efficient service, and that everything was resolved quickly to your advantage. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Efficient and friendly service.
2 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Kevin,
Thank you for your 5-star review!
We’re pleased to hear you found the service efficient and friendly. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Reception staff 🌟🌟
The customer service was excellent
they talked me through everything I needed to do to get my new Fridge freezer.🌟
31 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Elsie Magee,
Thank you for your 5-star review!
We're so pleased to hear that our customer service team was able to guide you through everything you needed to do to get your new fridge freezer. Providing clear and helpful support is something we really value, so it’s wonderful to know you had a positive experience.
If you need anything else, we’re always here to help!
Best Regards,
Customer Support
Repair & Assure Limited
The contact service of this company are…
The contact service of this company are polite, helpful, friendly on the phone, excellent service. I've never had to use them for repair or replacement but I'm assuming they have a great team of reliable repairs team or true to their word about replacing an item.
30 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Anthony Fossey,
Thank you for your 5-star review!
We're delighted to hear that you've had such a positive experience with our customer service team and found them polite, helpful, and friendly. It’s great to know that this has given you confidence in the rest of our service as well. Should you ever need assistance with a repair or replacement, we’ll be here to help and aim to meet those same high expectations.
Best Regards,
Customer Support
Repair & Assure Limited
The very polite and helpful staff…
The very polite and helpful staff member who helped me to get the next paperwork sorted and has taken the payment for the next year. Thank you very much.
30 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear BR,
Thank you for your 5-star review!
We're really pleased to hear that our team member was polite and helpful in assisting you with your paperwork and renewal. Your feedback means a lot to us, and we’ll be sure to pass it along.
If you need anything else in the future, please don’t hesitate to get in touch!
Best Regards,
Customer Support
Repair & Assure Limited
Repair and Assure have always been…
Repair and Assure have always been helpful and so far I have always had good service if needed.
26 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Ann Stevens,
Thank you for your review!
We’re delighted to hear that we have consistently been helpful and that you’ve always received good service when needed. We really appreciate you sharing your experience and your continued trust.
Best Regards,
Customer Support
Repair & Assure Limited
Jamie was really good
Jamie was really good, friendly and very patient. He also spoke really clearly and gave me the time I needed to get the information he needed.
26 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Ann Stevens,
Thank you for your 5-star review!
We’re delighted to hear Jamie was friendly, patient, and clear, and that he gave you the time you needed. We’ll be sure to pass on your kind words, it’s always great to hear when our team make a positive difference.
Best Regards,
Customer Support
Repair & Assure Limited
Company was very friendly and explained…
Company was very friendly and explained how my current provider had increased charges year on year without any explanation.
Changing will save me a considerable amount over a 12 month period.
2 februari 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Customer,
Thank you for your 5-star review!
We’re pleased to hear our team were friendly and took the time to clearly explain everything to you. It’s great to know that switching will help you save a considerable amount over the year that’s always a positive outcome.
Best Regards,
Customer Support
Repair & Assure Limited
Having been with repaire and assure for a good few years now I still think the customer service is great professional and excellent service
Having been with repaire and assure for a
24 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Alex,
Thank you for your 5-star review!
We’re delighted to hear you continue to find our customer service professional and excellent. It really means a lot to us that you’ve stayed with us and still feel this way we truly appreciate your support.
Best Regards,
Customer Support
Repair & Assure Limited
Very polite
Very polite , expained everything to me , helpful with a other product also .
23 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Ian Stott,
Thank you for your review!
We’re pleased to hear everything was explained clearly and that our team member was polite and helpful, even assisting you with another product.
Best Regards,
Customer Support
Repair & Assure Limited
i always have an excellent service…
I always have an excellent service with James at Repair and assure. Very helpful and kind. Patience too!
23 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Val Taylor,
Thank you for your 5-star review!
We’re delighted to hear you consistently receive excellent service from James. It’s great to know he’s been so helpful, kind, and patient we’ll be sure to pass on your kind words to him.
We really appreciate you sharing your experience!
Best Regards,
Customer Support
Repair & Assure Limited
Great company and service!
Repair and assure recently came on as a contractor with us at Leaders. They provide a great service with nothing but positive reviews from our landlords and tenants regarding their quick repairs and replacements along with competitive pricing, covering a lot of areas within our regions. Highly recommended other estate agents using them!
17 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Chloe,
Thank you for your 5-star review!
We’re delighted to hear that your experience working with us at Leaders has been so positive. It’s great to know that both landlords and tenants are happy with the speed of repairs, replacements, and our competitive pricing.
We truly appreciate your recommendation to other estate agents that means a great deal to us. We look forward to continuing to support you and your clients.
Best Regards,
Customer Support
Repair & Assure Limited
Sorry I hurt your feelings
My past reviews have been removed because apparently if your shared experience is upsetting to the business involved TrustPilot will request that you change the review, I'm unsure how this is right or proper for an apparently unbiased review service.
Basically my elderly mother has had to have a whole new current account setup to prevent repeated attempts to take a direct debit for a long expired policy.
17 maart 2026
Review zonder uitnodiging
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