I have been using Repair and Assure for a numbetr of years now for numerous houshold appliances. The most important part of this service is the fact that they always remingd you when your repayment... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very impressive, I called Repair Assure on the Monday morning to say my washing machine was not working. I had a phone call the same day from a company near by to say they could call out that afte... Toon meer
Bedrijf heeft geantwoord
Repair and assure make things easy to understand, calling before end of warranty to see if everything is working well, also a simple claim process. Professional customer service agents
Bedrijf heeft geantwoord
Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Contactgegevens
Chandos House, 26 North Street, BN1 1EB, Brighton, Verenigd Koninkrijk
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Efficient and helpful renewal service
Efficient and helpful renewal service. I especially appreciated the verification call as a reassurance against potential scams. Thank you.
29 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mary Higgins,
Thank you for your 5-star review!
We’re pleased to hear you found our renewal service efficient and helpful, and that the verification call provided extra reassurance. We appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Friendly helpful staff
Friendly helpful staff, and when something did go belly up they were quick to send someone out to assess and in this case replace. Well done.
27 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear David Moore,
Thank you for your 5-star review!
We’re glad to hear our team was friendly and helpful, and that we were able to respond quickly and resolve the issue for you. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
I've been with repair and assure for 6…
I've been with repair and assure for 6 years now and they've been great. When my washing machine broke, they didn't repair, but replaced it with a new one
Staff are very accommodating, polite and will always try to help you as best they can
27 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear helen smith,
Thank you for your 5-star review!
We’re delighted to hear that you’ve had such a positive experience with us, especially when it came to resolving your washing machine issue. Providing a hassle-free solution, whether through repair or replacement, is exactly what we aim for.
Best Regards,
Customer Support
Repair & Assure Limited
Renewal of fridge freezer.I did it…
Renewal of fridge freezer.I did it because I throught it was the same price as washer,but no I'm going to cancel it as it is 87.00 per mth no way did they tell you that
24 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Karen Marshall,
Thank you for your feedback. We are sorry for any confusion regarding cost.
We’d like the opportunity to resolve this for you, so please contact our customer service team and we’ll be happy to look into it and find a suitable resolution.
Best Regards,
Customer Support
Repair & Assure Limited
Good service
Engineer was pleasant and efficient. Sorted out problem immediately and got us up and running again.
26 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Pauline,
Thank you for your 5-star review!
We’re pleased to hear that our engineer was pleasant and efficient, and that the issue was resolved quickly to get you back up and running.
Best Regards,
Customer Support
Repair & Assure Limited
R&A insurance renewal
I had a phone from R&A telling me about the renewal of the insurance which we hold with them. The person I spoke to was very kind and helpful and we organised the renewal of the insurance cover. Very helpful and polite.
24 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Katharine Bates,
Thank you for your 5-star review!
We’re really pleased to hear that our team reached out to assist with your renewal and that you found the service helpful, polite, and easy to arrange. Making the renewal process smooth and straightforward is something we always aim for.
Best Regards,
Customer Support
Repair & Assure Limited
Antwoord van Repair & Assure
Dear Mr richard stock,
Thank you for your 5-star review!
We’re so pleased to hear you received excellent service. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Best Regards,
Customer Support
Repair & Assure Limited
Easy to get InTouch and make easy a call…
Easy to get InTouch and make a call very good staff explained everything in detail and the best thing was my policy stayed the same at last year prize so Very happy with that I would recommend them to my family and friends thank you
24 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Ms Susan musgrove,
Thank you for your review!
We’re delighted to hear that you found it easy to get in touch and that our team was able to explain everything clearly. It’s great to know you’re happy with your policy and that we could keep your price the same as last year—that’s always a win!
We really appreciate your recommendation to family and friends, it means a lot to us.
Best Regards,
Customer Support
Repair & Assure Limited
The overall service was excellent
The overall service was excellent
23 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Michael Joseph McCabe,
Thank you for your 5-star review!
We’re delighted to hear that you found the overall service excellent. Providing a great experience is always our goal, and we truly appreciate you taking the time to share your thoughts.
Best Regards,
Customer Support
Repair & Assure Limited
New customer
I have just signed up for this service today. Melvin was extremely pleasant and informative about the service offered.
22 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Carol B,
Thank you for your 5-star review!
We’re so pleased to hear that your sign-up experience went smoothly and that Melvin made such a positive impression. We’ll be sure to pass on your kind words to him. If you have any questions as you get started, we’re always here to help.
Best Regards,
Customer Support
Repair & Assure Limited
Antwoord van Repair & Assure
Dear Dave Taylor,
Thank you for your 5-star review!
We’re really glad to hear that you found our team friendly and the explanations clear and helpful. Making sure everything is well understood is something we truly value, so it’s great to know that came across.
Best Regards,
Customer Support
Repair & Assure Limited
Good customer service
Good customer service from Jamie. Very competitive prices. Very quick and easy to set up.
17 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Jenny,
Thank you for your review!
We're delighted to hear you found the service quick, easy, and competitively priced. Jamie will be especially pleased to know their customer service made a positive impression.
Best Regards,
Customer Support
Repair & Assure Limited
No problems at all
No problems at all. Made a nice change to have no hard selling.
14 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear William Cartwright,
Thank you for your 5-star review!
We're really glad to hear you had a positive experience and appreciated the relaxed, no-pressure approach.
Best Regards,
Customer Support
Repair & Assure Limited
Is there was an option to give 10…
Is there was an option to give 10 stars this company would get them. I have been with them for approximately 6 years and the service has always been amazing. They have replaced 3 of my items without quibble. Repairs have been done really quickly when required. Just renewed my contract for another year and the price has remained the same again for yet another year. That's unusual for any company. The staff are a delight to talk to and extremely helpful. Thank you for all your help in the past. You make my life easy.
16 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Joan Knight,
Thank you for your 5-star review!
We’re truly grateful for your support over the past six years—it means a great deal to us. It’s fantastic to hear that you’ve consistently had such positive experiences, from quick repairs and smooth replacements to helpful and friendly service from the team. We’re also really pleased that the renewal process and pricing have met your expectations.
Best Regards,
Customer Support
Repair & Assure Limited
Quick respond
Quick respond. Got engineer very quick and he was very very helpful professional and polite. I was very please and resolve my issue. Thanks
13 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Bibi Caillibot,
Thank you for your 5-star review!
We're delighted to hear your issue was resolved quickly and that the engineer was helpful, professional, and polite throughout. It’s great to know you were pleased with the service.
Best Regards,
Customer Support
Repair & Assure Limited
Brilliant service.helpful staff on the…
Brilliant service.helpful staff on the telephone,multiple choice of options and speedy delivery
12 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Miss Donna Desborough,
Thank you for your review!
We're so pleased to hear you found the team helpful on the phone and appreciated the range of options available. It’s also fantastic to know the delivery was speedy.
Best Regards,
Customer Support
Repair & Assure Limited
Fast repair
I just need to say thank you so much for the repair of my washing machine.
The gentleman was very polite. Explained what he was going to do and fixed the job in no time.
Left my kitchen clean and tidy before he left.
He is just one of your wonderful Company?.
Thank you.
14 april 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Jane Barrett,
Thank you for your 5-star review!
We're delighted to hear you were happy with the repair of your washing machine. It’s great to know the engineer was polite, kept you informed throughout, and completed the job efficiently while leaving everything clean and tidy.
Best Regards,
Customer Support
Repair & Assure Limited
Antwoord van Repair & Assure
Dear Simon Gardner,
Thank you for your 5-star review!
We're delighted to hear everything was sorted with a hassle-free and polite service. We really appreciate you taking the time to share your experience!
Best Regards,
Customer Support
Repair & Assure Limited
The grill element was falling down so…
The grill element was falling down so it was put back up by the engineer. As soon as we used the grill down it fell again. We were told if it did it again we had to put it back ourselves
23 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Susan Lawson,
We’re sorry to hear about your experience. It’s disappointing to learn that the issue with the grill element wasn’t fully resolved and that it fell again after the visit. This isn’t the level of service we aim to provide.
Please contact us on Freephone 0800 088 2943 or email support@repairandassure.com so we can look into this further and arrange a resolution for you.
Kind Regards
Customer Support
Repair & Assure Limited
Best service ever
Best service ever, quick, clean, polite and efficient. No worries at all. Thank you.
25 maart 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mrs Vida Pengelly,
Thank you for your 5-star review!
We're thrilled to hear you had such a great experience and found the service quick, clean, polite, and efficient. It’s wonderful to know everything went smoothly with no worries at all.
Best Regards,
Customer Support
Repair & Assure Limited
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.