JLL Reviews 

I would like to thank Paige Waller for being an excellent property manager. For several years she has managed my property with professionalism and efficiency. My queries are replied to promptly and any issues are dealt with effectively and thoughtfully. I really appreciate it, Paige. Thank you!

Enoch is very professional and warm hearted. During this year, he helped me sort out problems including inventories, deposit, bills, and etc. I am very thankful for his support to make it a very smooth experience as a tenant.

Ye zi, she is a very dedicated person who works extra hours to answer all my questions promptly and always provides best solutions for me. I felt very lucky to have her to provide such professional and supportive service! Always think before me!

My property manager is Yezi Li. She’s considerate, professional and efficient, giving me timely feedback and lots of help. Respect! Many thanks!

JLL have been looking after my properties for more than a decade, well over a decade. Over this long period, there had been a few hiccups but were fixed quickly. This is a very important factor because it shows that the team is capable of solving issues. Thus, you can entrust them with confidence.

Paige has been my property manager for a few years now. She has been extremely diligent and is very good at her job. As to the rest of the JLL team, i.e. rental and accounts, they know what to do. And they work fast with results.

Antonella Frate has been a great help throughout my entire rental experience. She has always been responsive, professional, and incredibly helpful whenever I had any questions or needed assistance.

Very experienced agency and especially highly appreciation on Karl who is very responsible and professional.

I've found Chris to be exceptionally helpful and responsive in managing my property. From the very beginning, he has been a pleasure to work with — always professional, approachable, and genuinely invested in ensuring everything runs smoothly. He keeps me well informed with timely updates, proactively addresses any issues before they become problems, and is always willing to go the extra mile to get things sorted when needed.

What truly sets Chris apart is his attention to detail and his commitment to delivering outstanding service. He takes the time to understand my needs and consistently follows through on every request with efficiency and a positive attitude. I always feel confident knowing my property is in such capable hands.

Overall, I'm extremely happy with the service I've received from Chris and the team. I would highly recommend him to anyone looking for a dedicated and reliable property manager.

Hi, always I received very good action from Paige Waller (JLL property manager) to fix some issues at home. The last ones were : dampness on the wall in the master room and bathroom, fix heating in the master room, fix the broken window blind in the children bedroom. Service was done properly and very quickly.

We have had a good experience with JLL Canary Wharf Office. Their service is always helpful, efficient, and professional. Special thanks to our Property Manager, Paige Waller, for her exceptional support.

Paige is highly proactive, responsive, and knowledgeable. She always provides timely advice, resolves issues quickly, and helps ensure our property is well managed. Her efforts have also helped accelerate the letting process. Thank you, Paige, for all your good work and excellent service!

My unit is managed by JLL for a couple of years already. Paige provided me with excellent service all the time. He always responded to my questions immediately. Thank you Paige for the good service.

I felt JLL service is not as good as I engaged them initially where they are more responsive and take more initiative.

Not sure if it is due to the familiarity, they seem to take things for granted.

And they seem to be more interested in wanting our good feedback on them.

Been renting with them for six years in Stratford. Suth was our property manager. Brilliant guy! Really looks after you. Highly recommend :)

Karl Zheng has provided an excellent and professional service for our property for many years with JLL. Highly recommend for overseas landlords.

I had a last minute request for access to my flat which came through from the duty manager. Despite being out of the office Keely still made sure everything ran smoothly and both the tennants and the duty manager were fully informed at all times. You couldnt wish for better support than that, thank you!

Lily Wang was my property manager over the past two years, and she had a great job during these years, we really appreciate her.

JLL has been great in getting me accomodation - the property I wanted was originally unavailable but the moment it went back on the market they let me know and were incredibly helpful getting me set up! I would like to give special thanks to Hannah Davis who has been my point of contact through my tenancy, who has been nothing but friendly and helpful :)

Lily My best Agent with impeccable service strongly recommended!

Zak is a great agent, he is always on top of everything and very helpful. I truly appreciate his assistance every time I have an issue at the property.

I had a very positive experience with JLL, particularly with Alexandra Imray.

Throughout the tenancy process, she was exceptionally responsive, professional, and helpful. Every query was handled promptly, and the entire process from enquiry to move-in was smooth and well organised.

After moving into the property, I encountered a few issues, including maintenance and appliance-related concerns. She coordinated everything efficiently with the landlord, contractors, and building management, keeping me informed throughout. Thanks to her support, all matters were dealt with quickly and smoothly.

I greatly appreciate her dedication, professionalism, and excellent customer service. I would not hesitate to recommend JLL and would especially like to thank her for making my move to London much easier.