JLL Reviews 

JLL provided excellent service throughout my tenancy. The team was always professional, responsive, and very helpful whenever I needed anything. They made the whole process smooth and easy. Thank you!

My new agent Taysir upgraded my experience and really take care of me.

I was working with Keely Wesley, who was always helpful, proactive and professional

From the moment I moved into the flat, the JLL team provided exceptional support. I want to particularly thanks Zakariya Shahid, who was my property manager. Whenever a maintenance issue arose, their response was swift, professional, and courteous, ensuring repairs were handled with minimal disruption to my daily life. Their clear communication and organized approach made renting a seamless, stress-free experience.
When the property went on the market, the transition was handled with remarkable care. The sales consultant, Ashton Gordon, kept me fully informed throughout the process, coordinating viewings respectfully and ensuring I felt valued as a long-term occupant rather than just a tenant. Their transparency made a potentially anxious situation smooth and reassuring. That positive relationship ultimately inspired me to buy the flat myself.
The JLL team, Ashton and Zak in particular, acted as an invaluable bridge between the landlord and me, navigating the unusual situation where I was both a tenant and a buyer, negotiating a fair agreement and guiding me through the process with absolute professionalism. Their honesty and helpful guidance turned a major life milestone into an absolute pleasure.

Tay Hussein, Property Manager of JLL has provided excellent services. Taysir is very professional, responsible with proper follow through. Taysir is prompt in response and provides good advice. Taysir also provides good and effective solutions. Good job!

Maham has been a property manager taking care of my flat for the last two years. I recently had some damage to the property which required repair work to be done. She was communicative, efficient and eager to help in this stressful period. JLL has been managing the property for over a decade and she is one of the best informed and competent team members I have dealt with.

We have lived in our property for over four years and have had an excellent experience throughout our tenancy. Both the team at JL and our landlords have been supportive, professional, and a pleasure to deal with.

Our Property Manager, Paige Waller, has always been responsive, helpful, and highly professional. Any queries or maintenance matters have been dealt with promptly, and communication has always been clear and efficient.

Overall, we have been very happy with the service we have received and would not hesitate to recommend JL to anyone looking for a well-managed rental property.

Suth is an excellent professional always keen to help with any problem that might come up during your tenancy. I recommend Suth and the team 100%

Our JLL Property Manager Mr Zakariya Shahid was extremely competent in managing a recurrent episode of sewage leak crisis from floor above our apartments. He has arranged the necessary repairs & restorations, beside mediated partial compensation from owner that has caused the sewage leak. Well done.

As a tenant, my property manager Lucian treat me well as well as my landlord, hopefully the check out progress will goes well.

Tiffany is one of if not the best property manager I have had the pleasure to work with. Responsive, diligent and considerate.

Chris Chan provides outstanding services.

Tay Hussein has been great as a property manager. She was extremely helpful in coordinating an inspection while I was out of the country, making it a stress-free experience. Thanks Tay!

Enoch is very knowledgeable and professional. We are grateful for his service.

My experience with JLL has been very positive from the very beginning. I have been working with them for more than four years, and throughout that time they have consistently demonstrated professionalism, commitment, and a strong focus on delivering excellent service.

More recently, we have had the support of Tay, who has stood out for responding quickly to our questions and taking a proactive approach. Not only does Tay address our requests efficiently, but also goes the extra mile to find the best possible solution for every situation.

Overall, it has been a very satisfying experience, and I highly recommend JLL for the quality of its service and the dedication of its team.

We had a great experience working with Taysir Hussein. From the very beginning, he has been incredibly kind, patient, and professional. As he is new to the team, he has gone above and beyond to make sure everything was sorted for our flat, always keeping us updated.

Nothing ever felt like too much trouble, and his friendly, helpful attitude made the whole process much less stressful. We really appreciate all the time and effort Taysir Hussein put into helping us, and it’s clear he genuinely cares about providing excellent service.

Thank you again, Taysir Hussein – we truly appreciate all your help and would highly recommend you to anyone looking for outstanding customer service.

5 stars for JLL and my property manager Maham Iftikhar! Maham recently handled a tricky end-of-tenancy cleaning dispute for my property, where the previous tenants refused to pay the full cleaning costs. Maham guided me through the TDS process with absolute clarity. Not only did she ensure we had all the evidence—including the check-in inventory and professional cleaning records—to support my claim, but she also answered a lot of my questions about the dispute process in detail, as this is my first time encountering this situation. Thanks to her thorough preparation, the TDS final dispute report awarded me the full cleaning cost, saving me nearly £400! Throughout the process, she was responsive, transparent, and professional. It’s a relief to have a property manager who knows the legal requirements inside out and fights for the landlord's best interests.

I have had a very positive experience with JLL’s Greenwich branch for many years now, particularly with Keely, Senior Property Manager.

Keely has been responsive, professional, and helpful throughout. She has handled matters efficiently, communicated clearly, and followed up promptly when needed.

It is always appreciated to deal with a team that is reliable, practical, and easy to communicate with.

I’m hugely appreciative of my property manager, Paige Waller. She provides professional and timely advice which gives me immense peace of mind to leave the property in her good hands. Her pro-activeness and attention to details means that issues are taken care of promptly without any need for further resolution. Thank you, Paige and keep up the excellent work!

Always helpful and always answer to me quick. Professional also.