Wow i really messed up not doing my research more on this company before ordering. dont make the same mistake I did and stay far far away. They send you fake tracking labels to think your issue is bei... Toon meer
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This company is run by scammers so be careful of your information. Stay away from their websites, they go by Retro vGames / RetroFam. Do not trust them scammers. If you have already ordered from them... Toon meer
Ordered an N64 along with 4 controllers and 4 games. Received the N64 and cables in about a week an a half in a beat up Amazon box and a bit of bubble wrap. A day or 2 later I received the 4 controlle... Toon meer
Ryan with Retro games is ABSOLUTELY amazing. I’ve already tried out all the games and they worked perfectly. From what I understand there are retro games now being counterfeit so I did my research and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Retro vGames– Your Ultimate Retro Gaming Store! We are passionate about bringing back the golden era of gaming by offering a carefully curated collection of retro video games, retro consoles, and gaming accessories from the most iconic eras. Whether you're a dedicated collector, a nostalgic gamer, or someone looking for a trip down memory lane, our store has everything you need to relive the classics. Our mission is to keep these classic video games accessible to both old-school fans and new generations eager to explore the roots of gaming culture We have refurbished and brand-new retro consoles, From iconic like Super Mario Bros. and The Legend of Zelda to rare gems, our collection expands to the NES, SNES, Sega Genesis, PlayStation 1, and more.
Contactgegevens
2121 Union Blvd, 18109, Allentown, Verenigde Staten
- 4238738768
- admin@retrovgames.com
- retrovgames.com
2,2
Slecht
221 reviews
Heeft 6% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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My go-to Retro Game Store
Definitely well worth the price and the customer service is top notch compared to other classic game outlets.
10 september 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you Adam for sharing your experience. We are glad to hear you find our prices fair and our customer service top notch. Your support means a lot to us.
Dont forget to subscribe to our social media channels for upcoming promotions and promo codes for our upcoming release of the retro gaming collection.
Happy Gaming!
Game was on time and great experience definitely recommend
Great experience definitely recommend
15 juli 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for your feedback, Donnovan.
We are glad to hear you had a great experience and truly appreciate your recommendation.
Dont forget to subscribe to our social media channels for upcoming promotions and promo codes for our upcoming release of the retro gaming collection.
Happy Gaming!
Scam
I ordered ps3 July 30 2025 , it supposed to be delivered on Monday August 4 from the USPS at 1:30pm-5:30pm, cool I waited and than said it’s delivered in mailbox at 11:40am , I NEVER receive my ps3… right now it’s been 5 Day ..
3 augustus 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Hi Jaso, we are very sorry to hear that your PS3 has not arrived as expected.
This is not the experience we want for our customers. Please reach out to our customer support team immediately at help@retrovgames.com with your order number so we can investigate the delivery and resolve this issue for you.
Your feedback is important to us, and we want to make this right.
I asked for a refund because my game…
I asked for a refund because my game that I bought from them was freezing up. I asked for a full refund and they said they would be more than happy to. Altogehter its been a real pleasurable experince.
6 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for sharing your experience, Dustin! We are glad we could assist with your refund and that the process was smooth and pleasant. Your feedback means a lot to us.
Don't forget to subscribe to our social media channels for upcoming promotions and promo codes for our upcoming release of the retro gaming collection.
Happy Gaming!
On time and works perfectly thank you
On time and works perfectly thank you
1 augustus 2025
Review zonder uitnodiging
I ordered a game and when I didn't…
I ordered a game and when I didn't receive anything from them, I reached out and they said they had no record of my order in their system. They asked me for the order number and that order belonged to someone with a different name. They then sent me an email thanking me for my order and apologized that I received the wrong product. They didn't even read my email. They just sent some BS response. I called them out on that and the guy apologized for their "computer error". BS. Scam.
28 juli 2025
Review zonder uitnodiging
Just avoid this company seriously..
Just avoid this company seriously... got a ps3 they sold as refurbished and it didn't read disc's was dirty and had sticky stuff on it also everything besides your system will be 3rd party and super cheap
26 juli 2025
Review zonder uitnodiging
The Gamboy Advanced was in pristine…
The Gamboy Advanced was in pristine condition. It and the games sent worked perfectly! Totally satisfied with the product and the service.
24 juli 2025
Review zonder uitnodiging
Terrible shipping, misleading business
I ordered a single disc based game from them. They tossed it in a bubble mailer without any extra protection. It was literally just a bare disc bouncing around in the mailer. It's a miracle the USPS didn't shatter it.
19 juli 2025
Review zonder uitnodiging
I've had a great experience purchasing…
I've had a great experience purchasing from Retro - all products arrived in the advertised condition, very few delays and all were working. I had one issue with a delivery that got lost, but the team were very responsive and sent a replacement that arrived quickly.
16 juli 2025
Review zonder uitnodiging
The games I have gotten from this…
The games I have gotten from this store. Has been awesome but I must be honest it was one game I order that didn’t work a while back but besides that one game it’s been awesome this people have good products
4 juli 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for the great review!
We're really glad to hear you've been enjoying the games overall. Sorry again about that one game that didn’t work; we appreciate your honesty and your continued support. We're happy to have you as a customer!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Happy Gaming!
ABSOLUTE JOKE AND SCAM
This "business" is the biggest and most ridiculous scam that I have ever dealt with. They literally take your money in, and then order the games off Ebay to your address. They never actually have the games in hand. I am honestly not sure how this is even legal. I ordered a game from this joke of a business and it arrived lose shoved in a bubble mailer with zero protection. I put it into my system and of course it did not work. I called this joke of a company multiple times demanding that they send me a return label and replace or refund me. They never did. I had to literally get my bank involved to dispute the charge for me, because this "business" did nothing to help me. Save yourselves the headache and just order directly from Ebay. NEVER ORDER FROM THIS COMPANY!
26 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
We extremely for sharing your experience. We're truly sorry to hear about the frustration and disappointment you went through, that’s absolutely not the level of service we aim to provide.
We do ship from various warehouses and suppliers, which sometimes means items may arrive in separate packaging. However, every order should be properly packaged and in working condition, and we're very sorry that wasnt the case for you.
Its also concerning to hear that you had trouble reaching our support team. We take situations like this seriously and will be reviewing this case internally to ensure better service in the future.
We appreciate the feedback and will use it to improve.
sent me a faulty game console and took…
sent me a faulty game console and took me 2 months to get my refunds. but it is still ok. Altought i wont go out of my way to recommend it.
25 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for your honest feedback. We're truly sorry for the trouble you experienced with the faulty console and the delay in your refund. That’s not the experience we aim to provide. We appreciate your patience, and we’ll work harder to improve our process moving forward.
If there's anything we could assist you with in future with other exciting games or console, please don't hesitate to reach out to us again. We'll ensure we recover and provide a much better experience the next time!
They are super responsive and…
They are super responsive and knowledgeable. definitely got to my order as quickly as they could. Thank you so much, will be ordering from you guys more often!
25 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for the awesome review! We really appreciate you mentioning our quick response and knowledge; it means a lot!
We're so glad we could get your order out quickly, and we can’t wait to help you again soon!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Happy Gaming!
Had an issue with my order
Had an issue with my order. Customer service team was very respectful and efficient. Wouldn’t hesitate to order again from again! Thanks.
17 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for the great review, Jordan!
We're glad our customer service team was able to help quickly and respectfully.
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Happy Gaming!
SCAM
Sent me a GameCube in a FedEx envelope so it was COMPLETELY DESTROYED. I requested a replacement which took over 3 months. The replacement didn't work, so I asked for a refund and they offered me less than half of what I paid IN STORE CREDIT. They wont even give me my money back. Not to mention, they waited until they received my return to tell me that they couldn't approve my refund request. SCAM. John isn't even a real person. Every time I call, I get someone who sounds like they are in a house full of children.
20 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
We’re very sorry to hear about your experience and the issues with your order. We take packaging and customer satisfaction seriously and regret that this situation has caused you frustration.
Regarding your refund, our policy is to issue store credit for certain returns, but we want to make sure you feel heard and supported.
Please contact us directly so we can review your case again and work toward a resolution.
Thank you for your feedback, we're looking into it to help improve our experience for our customers.
Antwoord van Retro vGames
Thanks for your feedback, Jarrod!
We’re glad the game arrived as described and that you’re enjoying it. If you need anything else, feel free to reach out!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Happy Gaming!
John was very helpful in resolving my…
John was very helpful in resolving my issue and was very timely in doing so
9 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for your kind words, Michael!
We're happy John could resolve your issue quickly and helpfully. If you ever need assistance again, we’re here for you!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Happy Gaming!
John was very helpful in answering all…
John was very helpful in answering all the questions I had
6 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thanks for the great feedback!
Im glad John was able to help answer all your questions. If you need anything else, just let us know!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Happy Gaming!
Received the games fast
Received the games fast! I was thankful that I was able to purchase these games fast and easy together. Can't wait to get some cases for the games. THANKS For the great service and the follow up call from Ryan. I will be back again in the future for sure
3 juni 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your kind words, Justin!
We’re happy to hear you received your games quickly and had an easy shopping experience. Ryan and the team appreciate your shoutout!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Happy Gaming!
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