Wow i really messed up not doing my research more on this company before ordering. dont make the same mistake I did and stay far far away. They send you fake tracking labels to think your issue is bei... Toon meer
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This company is run by scammers so be careful of your information. Stay away from their websites, they go by Retro vGames / RetroFam. Do not trust them scammers. If you have already ordered from them... Toon meer
Ordered an N64 along with 4 controllers and 4 games. Received the N64 and cables in about a week an a half in a beat up Amazon box and a bit of bubble wrap. A day or 2 later I received the 4 controlle... Toon meer
Ryan with Retro games is ABSOLUTELY amazing. I’ve already tried out all the games and they worked perfectly. From what I understand there are retro games now being counterfeit so I did my research and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Retro vGames– Your Ultimate Retro Gaming Store! We are passionate about bringing back the golden era of gaming by offering a carefully curated collection of retro video games, retro consoles, and gaming accessories from the most iconic eras. Whether you're a dedicated collector, a nostalgic gamer, or someone looking for a trip down memory lane, our store has everything you need to relive the classics. Our mission is to keep these classic video games accessible to both old-school fans and new generations eager to explore the roots of gaming culture We have refurbished and brand-new retro consoles, From iconic like Super Mario Bros. and The Legend of Zelda to rare gems, our collection expands to the NES, SNES, Sega Genesis, PlayStation 1, and more.
Contactgegevens
2121 Union Blvd, 18109, Allentown, Verenigde Staten
- 4238738768
- admin@retrovgames.com
- retrovgames.com
2,2
Slecht
221 reviews
Heeft 6% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Amazing
These guys are amazing all the way very helpful and very knowledgeable. They kept in touch with me all the way and very professional. I am so happy and will continue to show with them.
6 april 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much, Paul! We truly appreciate your kind words. It was a pleasure providing you with our high-quality services, and we're thrilled to hear you felt supported throughout the process. We're always here when you need us and look forward to helping you again anytime!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Antwoord van Retro vGames
Thank you so much! We're really glad to hear you felt supported — that means a lot to us. We're always here if you need anything!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Drop shipper
Drop shipper . Bought an item from me and shipped it to one of their customers. Charge the customer almost double what they bought it from me And the customer bought it days before they bought it from me. They didn’t even check it when it came from me just sent it straight to the customer. This is disgusting behavior and no one should support it
27 maart 2025
Review zonder uitnodiging
They are quick and very supportive with…
They are quick and very supportive with my questions for my order as of far. I am just in the middle of waiting for my delivery, but they have been such a big help with securing me with my orders whereabouts and that means everything! I will for sure continue using this service thanks to this alone, and I hope to receive more of their support with products like this in the future!
3 april 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for the 5-star review! We’re thrilled to hear that our team has been helpful in keeping you updated about your order. Your support means a lot to us, and we’re excited to continue assisting you in the future. We look forward to serving you again soon!
Ordered Legend of Dragoon for PS1
Ordered Legend of Dragoon for PS1 - disks scratched and unreadable so they sent me a 2nd set of disks which were also scratched and unreadable. Company does not verify condition of resold products in their own warehouse. Just an online reseller. Might as well have used ebay.
Update as a reply: oh? So why have both of my packages, despite you being based in Pennsylvania, come from Canada? Why would you ship them to someone else to ship to me?
1 april 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Hi, we’re really sorry to hear about your experience with the Legend of Dragoon order. We take product quality seriously, and it’s disappointing that the discs didn’t meet expectations. We want to assure you that we do inspect all items in our warehouse before shipping, but it seems we missed the mark this time.
Please reach out to us directly on help@retrovgames.com so we can help you in your order, and we’ll make sure to resolve this issue for you with a replacement or refund. We appreciate your feedback and will work to improve our process.
Good follow up on my queries
Good follow up on my queries. When I found issue with order it was rectified right away.
26 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your positive review!
We’re glad to hear that your issue was addressed quickly and to your satisfaction. Your feedback means a lot to us, and we’re always here to help with any future queries or concerns!
We look forward to serving you again and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Cancellation Satisfaction
My kid made an online purchase without my knowledge let alone approval and as happy as I would have been to keep the game, the principle remained… Which SUX because he wanted to buy it for me. I may have been talking about the game for years now. 😭😢😤
28 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your kind review!
We completely understand the situation, it’s always tough when things don’t go as planned, especially with a gift in mind! We hope you get the chance to enjoy the game soon. If you ever need anything else, we’re here to help!
We look forward to serving you again, and don’t forget to look out for the upcoming promotions and promo codes to help you grow your Retro Gaming collection!
Awesome service
29 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your awesome review!
We’re thrilled to hear you had a great experience with us. Your feedback means a lot, and we’re always here if you need anything!
We look forward to serving you again, and don’t forget to look out for the upcoming promotions and promo codes to help you grow your very own Retro Gaming Collection!
SCAM company
SCAM company! All their products are cheap
Knock off products from China. Do not buy from them. I am getting a lawyer, it’s not worth my time but they scam kids out of money and it doesn’t sit right with me
24 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Hi, we’re really sorry to hear about your experience and that you feel this way. We take these concerns very seriously and are committed to offering quality products to all of our customers.
We stand behind the authenticity of our items and would love the opportunity to address any issues directly. Please reach out to us directly at help@retrovgames.com, so, we can resolve this matter to your satisfaction. Your feedback is important, and we are always here to help.
Response time
Response time and personal communication from a human was reassuring that my questions would be answered.
21 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your kind review!
We’re glad to hear that our response time and personal communication made you feel reassured. We always strive to provide the best support, and we’re here whenever you need us!
We look forward to serving you again, and don’t forget to look out for the upcoming promotions and promo codes to help you grow your Retro Gaming collection!
Everything arrived any condition and…
Everything arrives in great condition and when I asked about the delivery of the other items I was well informed and not to mention you guys have a great variety you definitely have another returning customer keep up the great work.
17 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your wonderful review, Zaine!
We’re thrilled to hear that everything arrived in great condition and that you were well informed throughout the process. We’re glad you’re happy with our variety, and we can’t wait to serve you again in the future.
Keep an eye out for upcoming promotions and promo codes to help grow your Retro Gaming collection! Keep up the great work!
Have you ever made a mistake on your order?
I've made a mistake on my order. I instantly started to worry knowing that companies tend to take a long time responding and I needed this to be fixed immediately. I've reached out to them to inform them of my issue and within 2 minutes, The issue was resolved. I am very pleased and relieved that I didn't have to live with the burden of the mistake I've made long at all. Customer service definitely gets an A+ in my book.
18 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that we were able to quickly resolve the issue and put your mind at ease. Customer satisfaction is our top priority, and it's wonderful to know that our team was able to meet your expectations.
We’d love to serve you again and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection! Thanks again for your 5-star review! 😊
The chat function helped a lot
The chat function helped a lot. Very fast responses and professional.
19 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for the amazing 5-star review!
We're so glad to hear that our chat function was helpful and that you experienced fast and professional responses. Your satisfaction means a lot to us, and we’re always here to assist whenever you need.
We’d love to serve you again and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection! Thanks again for your 5-star review! 😊
Absolutely amazing
Ryan with Retro games is ABSOLUTELY amazing. I’ve already tried out all the games and they worked perfectly. From what I understand there are retro games now being counterfeit so I did my research and all these games were authentic no issues at all. The N64 system came in better than anticipated. It looked almost new. So many wonderful memories brought back into my household. Thank you again.
17 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you so much for your incredible 5-star review!
We're thrilled to hear that Ryan and our team were able to provide you with such a positive experience.
It’s great to know that all the games worked perfectly and that the N64 system exceeded your expectations! We take authenticity seriously, so we're glad you felt confident in your purchase. Bringing back those wonderful memories is exactly what we aim to do.
We’d love to serve you again and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection! Thanks again for your 5-star review! 😊
Prices are better than ebay
Prices are better than ebay, only difficulty was the console and the game weren't shipped together but besides that everything works great.
17 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for your thoughtful 4-star review!
We’re glad to hear that you found our prices better than an E-commerce platform, and that everything is working great.
We value your feedback regarding the shipping and will work on improving that process for the future.
If you ever need assistance or have any further questions, feel free to reach out to us at help@retrovgames.com
We’d love to serve you again and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection!
Very quick and helpful
Very quick and helpful. Process was quick
17 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for the kind review!
We're so glad to hear that you had a quick and smooth experience with us.
We strive to provide fast and helpful service, and it's great to know we met your expectations.
If you want more cool and awesome games or consoles, don't hesitate to reach out and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection!
Purchased my new Nintendo 3ds and it…
Purchased my new Nintendo 3ds and it came quicker than expected, the team that operates the website is very friendly and helpful. 10/10 will shop again
14 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for the fantastic 5-star review!
We're so happy to hear that your new Nintendo 3DS arrived quickly and that you had a positive experience with our team. Your kind words mean a lot to us, and we’re excited to have earned your trust.
If you want more cool and awesome games or consoles, don't hesitate to reach out and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection!
Fast customer support
13 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for the great review!
We're thrilled to hear that you had a fast and positive experience with our customer support; we're always here to assist our valuable customers enjoying the nostalgia!
If you want more cool and awesome games or consoles, don't hesitate to reach out and don't forget to look out for the upcoming promotions and promo codes to help you build your own extensive Retro Gaming collection!
Great experience overall!
System works well and I had to reach out about the rest of my order and the person I spoke to responded timely and provided a great customer service experience! Would definitely recommend!
11 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Thank you for your fantastic review!
We're so glad to hear that the system is working well for you and that our customer service team was able to assist you promptly.
We truly appreciate your recommendation and are happy to have been able to provide a great experience.
If you ever need anything else, don't hesitate to reach out and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
Amazing service!
Processed and shipped super fast! What I liked the most was that I sent an email asking for shipping information and I got a promptly response from a real person who thanked me again and sent all the shipping links! Amazing customer service. I will 100% be ordering more from this company. 5 stars are not enough! 6 star review! 🌟 🌟 🌟🌟🌟🌟
10 maart 2025
Review zonder uitnodiging
Antwoord van Retro vGames
Wow, thank you so much for this incredible review!
We’re thrilled to hear that you had such a positive experience with both our shipping and the customer experience we were able to deliver!
Our team works hard to make sure our customers feel valued, and it’s amazing to know that we exceeded your expectations. We can’t wait to serve you again, and your additional star in the 5-star review means the world to us! 🌟🌟🌟🌟🌟🌟
Thank you for choosing us and don't forget to look out for the upcoming promotions and promo codes to help you make your extensive Retro Gaming collection!
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