This is the 2nd product I've ordered from the company. Both of my ice packs really help with pain management. They stay in the place they're supposed to and arrived in a timely manner.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the... Toon meer
After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. S... Toon meer
We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... Toon meer
Contactgegevens
1807 Room，No.2 YinTong Street, 528400, Zhongshan, China
- +86 133 6014 2952
- support@revixcare.com
- revixcare.com
4,3
Uitstekend
147 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Product works perfectly
Product works perfectly. Glad we got two for total knee replacement.
1 juni 2022
Heaven Sent
After being diagnosed with whiplash from a recent car accident, I was in need of a full back and shoulder ice pack as many were too small to cover the injured area. This product was Heaven sent because it was exactly what I was looking for. I gave it a 5 star rating for it's comfort and ease of use along with durability. Great product!
18 mei 2022
I needed this when I bought it
I needed this when I bought it, March 15th, had knee replacement, because of shipping it sets on my table, because I no longer need it
15 mei 2022
Antwoord van Revixcare
Thank you for your review and bring this issue to our attention. I would present our sincerely apologize for the problem you encountered. We usually ship you the item within 24 hours and it will cost 5-7 days to deliver.
ITS WONDERFUL ONCE IT THAWS
ITS WONDERFUL ONCE IT THAWS, IT JUST ISNT LONG ENOUGH FOR SOMEONE 6;2 IN HEIGHT. I WAS HOPING TO ICE MY LOWER BACK , BUT IT JUST DOESNT GO DOWN THAT FAR
6 mei 2022
Antwoord van Revixcare
Thank you for your review and bring this issue to our attention. I would present our sincerely apologize for the problem you encountered. If you find this ice pack is too small, you may consider the XXL model Ice Pack which is 13"x21" for full-back and contains two 31.5 inches detachable straps. We are more than happy to offer you a replacement. We are dedicated to ensuring your 100% satisfaction.
Product link: https://revixcare.com/collections/back/products/revix-ice-pack-for-full-back
Great for post knee surgery
Great for post knee surgery. Liked the wrap around straps that could be placed snuggly for best results. Do not stay in place for walking.
3 mei 2022
These knee ice packs are the bomb
These knee ice packs are the bomb , with the Velcro straps it’s easy to stay mobile while reducing swelling , along with great packaging, excellent communication, fast shipping . Trustful company .
Thank you Revix
18 april 2022
Great product
Great product. Came quickly and will be ordering more for second home - you can’t travel on a plane with them.
17 april 2022
Awesome
Good quality items, work fantastic, fast shipping. Don’t wait - order these today.
5 april 2022
Excellent ice therapy product
This product is perfect for quick knee ice therapy sessions. I bought two, ice both knees at once, have mobility while wearing them, and am very happy with the product!
5 april 2022
So easy to use.
I use this ice pack on my legs for shin splints. It is so easy to strap on, stays in place and doesn’t leak. The ice pack gives much relief from the pain in my shins.
2 maart 2022
I love both the products and have told…
I love both the products and have told a friend about the mittens.
2 maart 2022
None of the items ordered held their…
None of the items ordered held their coldness even though I followed package instructions. Quality of products is greatly lacking. Casing very stiff and uncomfortable.
1 februari 2022
Antwoord van Revixcare
Thanks very much for reaching out, we would like to present our sincere apology for this situation. Although we work hard to ensure high-quality standards through multiple quality checks, we regrettably still came across defective products occasionally. Be assured that we always take customer experience as a top concern and we will be more than happy to offer you a replacement.
I have a shoulder injury which required…
I have a shoulder injury which required a cold pack and the ones I’ve tried slip or don’t chill the front and back of my shoulder.
The Dr recommended your shoulder ice pack. It’s great! It covers the whole shoulder and with the strap it really stays in place.
12 januari 2022
Antwoord van Revixcare
Thanks for your great review on our product. It means a lot to us. Hope our product serves you well.
You haven't even got the product to me…
You haven't even got the product to me and your asking for a review . We're in 2022.... ordered the products over 2 weeks ago... I think when they get here I'll send them back...
12 januari 2022
Antwoord van Revixcare
Hi. Thanks for your feedback. We would present our sincerely apologize for the problem you encountered. Be assured that we have tried our best to arrange your order shipped once received your order. Due to the COVID, weather, distance and other undetermined reason, we could not make sure the delivery date. But most of our customers could get the packages in 5-7 days (Except for remote areas).
Regarding we are asking the reviews, please kindly understand that's from our automatic system. We welcome any feedbacks from our customers, which would be helpful with our improvements. You could choose to ignore it or message us directly. Thank you for your understanding.
The narrative was long
The narrative was long. I did not hear anything from seniors. I am 76.
11 januari 2022
Antwoord van Revixcare
Thank you for your review and bring this issue to our attention. Now we have post the video in our product pages to let our customers learn more about the products. You could take a look into it. Or if you'd like any recommendations, please email us directly at support@revixcare.com. We are more than happy to help you out. Thanks for your time.
Good fast service
5 januari 2022
Antwoord van Revixcare
Thanks for your great review on our service. It means a lot to us. Hope our product serves you well.
This is a scam website
This is a scam website! I paid for a $32.99 for a shoulder ice pack on the website. Recieved an email from Revixcare that they did not receive a payment 2 days later so they canceled my order. Then I asked for my refund and they messaged me telling me they cannot refund me to message enduraxphoto to get my refund. I did that and have not received a refund. I had to dispute the charges with my bank. Very shady business revicare is running. Do not put your money in their hands. Be warned!!
11 november 2021
Review zonder uitnodiging
Antwoord van Revixcare
Hi. Thanks for your review.
We have screenshotted with you about this order and the order shows pending. We don't receive any payment from you. We told you that the money is pending by Paypal or your credit card bank, not from us. We tried to cancel your order to see if you can get your money back. But unfortunately failed. That's why you said we canceled your order after 2 days.
We guess the fastest method is to contact the bank so that we provided you with our Paypal account. to assist you to get the payment from the bank. But unfortunately, you sent the email to our Paypal account. Be assured that we always take customer experience as a top concern. We still advise you to contact the bank to cancel this payment. No from us.
Very nice product
Very nice product
Really soft comfortable heats up well
Only negative was I wasn't sent an email telling me when it shipped so I sent them an email and they sent me a reply asking me to be patient.the next day I received the info and received the item soon after I'm happy with it so far!
4 november 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.