This is the 2nd product I've ordered from the company. Both of my ice packs really help with pain management. They stay in the place they're supposed to and arrived in a timely manner.
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Lees wat reviewers zeggen
After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the... Toon meer
After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. S... Toon meer
We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... Toon meer
Contactgegevens
1807 Room，No.2 YinTong Street, 528400, Zhongshan, China
- +86 133 6014 2952
- support@revixcare.com
- revixcare.com
4,3
Uitstekend
147 reviews
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This is the 2nd product I've ordered…
This is the 2nd product I've ordered from the company. Both of my ice packs really help with pain management. They stay in the place they're supposed to and arrived in a timely manner.
10 augustus 2026
Happy do not have to use arthritic pain medicine on my hands!
Happy I do not have to use arthritic cream medicines on my hands! Being on warfarin blood thinner medicine, using these arthritic cream medicines on skin cracked hands or damaged hands can leach into the body and change the INR. Love the feature that you can clean the gloves wonderful experience!
31 juli 2026
Comfortable, easy to use, but the heat doesn’t last very long.
Would have given it 5 stars, but the heat doesn’t last very long.
10 augustus 2026
Very bad experience. Do not trust them
The item (knee sleeve) was not satisfactory for me. It doesn't not stay in place.
I sent back the item and they gave me a wrong address, Post Canada is sending me back the parcel.
They don't want to give you back your money if you are not satisfy with it. The 60 days reimbursement means nothing to them.
30 juni 2026
Review zonder uitnodiging
Antwoord van Revixcare
Hi Jacques,
We’re sorry to hear about your experience.
However, after checking our revixcare.com order records, we have not been able to locate an order or recent return case matching the name or details provided in this review. Also, the return process described here does not match the way our support team normally handles return/refund requests through our official website.
To help us verify this and assist you properly, could you please contact us at support@revixcare.com with your order number, purchase email, return tracking number, and any return address information you received?
We take customer feedback seriously and would be happy to look into this further once we can confirm the order details.
Best regards,
REVIX Customer Support Team
The communication with the company was…
The communication with the company was excellent, from the initial order to confusion about when one of my items would be delivered. I would definitely recommend them.
9 juni 2026
Good website
Good website, exactly what I wanted and delivered via free shipping and speed! Thank you!
26 mei 2026
Antwoord van Revixcare
Thank you!
Empty Delivery Package…
I received the package very late past the delivery date. When my package arrived from revixcare, it was empty. The packaging was all there with the correct address, but it was lacking any product. I will order from Amazon as a rule now. I am still thinking of my options with your fraudulent actions. T. A. Harrington
I may owe you an apology. Upon closer examination, I found a v shape zig zag tear in the middle of the shipping package. It is quite possible that you shipped the appropriate item and it was lost somewhere along the way. T.A. Harrington
24 mei 2026
Antwoord van Revixcare
Dear Thomas,
We are sincerely sorry to hear about your experience.
After reviewing your order, we confirmed that it was shipped on the same day it was placed (May 22) and delivered on May 29. While this was within our stated delivery timeframe, we understand the delivery took longer than our typical experience, as most orders are delivered within 3-5 business days. The transit period also included the Memorial Day holiday weekend, which may have contributed to minor carrier delays.
However, our primary concern is your report of receiving an empty package. We completely understand your frustration, and we want to be clear that this was never intentional. This appears to have been an isolated fulfillment or transit issue, and it does not reflect the standards we strive to uphold.
As soon as we were notified, we arranged a replacement shipment using expedited shipping at no additional cost. We are also investigating the matter with our warehouse team to understand exactly what happened and prevent similar situations in the future.
We sincerely apologize for the inconvenience and appreciate the opportunity to make this right.
Best regards,
Revix Customer Care Team
Had no problem ordering on phone and…
Had no problem ordering on phone and received in timely manner
21 mei 2026
l have Rhematoid Arthritis and these…
l have Rhematoid Arthritis and these warm hand mitts are awesome!
30 april 2026
It works perfect could be a little…
It works perfect could be a little tighter fitting around neck
21 april 2026
It came very quickly
21 april 2026
As advertised
Easy to order and shipping was timely. Hand/wrist gel pack works as advertised. Product seems durable but time will tell.
15 april 2026
Easy On and Oh so Cold
The ice pack is easy to put on and gets really, really cold. We tried the more elaborate pumping cold water system and put it in the corner. The Revix band is simpler and better.
8 april 2026
Doesn’t get very cold
Doesn’t get very cold. Comfortable to wear but does not seem effective
1 april 2026
Antwoord van Revixcare
Thank you for sharing your feedback.
We're sorry to hear that the product did not meet your expectations.
For optimal cooling performance, we generally recommend placing the gel packs in the freezer for at least 4 hours (or longer if possible) before use. The product is designed to provide a comfortable cold therapy experience while remaining flexible and wearable, which may feel different from direct ice application. Depending on freezer temperature and outdoor Temperature, the cooling performance can vary.
That said, we understand that cooling preferences can vary from person to person, and we appreciate your honest feedback. If you'd be willing to share more details about your experience, we'd be happy to see if we can help improve it.
Thank you again for giving Revix a try.
Great customer service
21 februari 2026
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