This is the 2nd product I've ordered from the company. Both of my ice packs really help with pain management. They stay in the place they're supposed to and arrived in a timely manner.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the... Toon meer
After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. S... Toon meer
We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... Toon meer
Contactgegevens
1807 Room，No.2 YinTong Street, 528400, Zhongshan, China
- +86 133 6014 2952
- support@revixcare.com
- revixcare.com
4,3
Uitstekend
147 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great relief!
Clear product description. I got what I expected. It came quickly. Stays cold a LONG time. Very useful product.
8 juli 2025
Recommend it highly!!
I have used the smaller Revix knee cold therapy pad and think the larger one is great. Wraps around fully.
Straps can get hung up on each other and sometimes slip off the pad once it is on the knee.
An excellent product - recommend it highly.
10 juni 2025
doesn't get cold enuf
17 juni 2025
I love the strap
I love the strap. It gets really cold. Only drawback is I wish it stayed cold longer. Other than that it’s great.
5 juni 2025
It doesn't stay on my shoulders and…
It doesn't stay on my shoulders and neck areas as one would expect. Needs straps to position it better.
3 juni 2025
Antwoord van Revixcare
Thank you so much for your feedback! The Revix neck ice pack is designed with a contoured shape and generous dimensions (25.66" x 9.84" x 5.31") to cover a large portion of the neck and shoulder area. However, we understand that fit and comfort can vary from person to person. Your suggestion about adding straps for better positioning is very helpful—we’ll definitely share it with our product team for future improvements. We’re always working to enhance our design, and your input makes a big difference. Thank you again for your support!
I bought 4 masks on line for your…
Do you have a email. I sent a complaint by email already. I hate when people scam products it’s not fair to the company or consumers
3 juni 2025
Review zonder uitnodiging
Antwoord van Revixcare
We’re very sorry to hear about your experience and truly understand your frustration. However, we couldn’t locate any order under your name in our system, and it appears the purchase may have been made from a different website that is not affiliated with us.
We do not sell face masks and currently only offer cold and heat therapy products through our official website. Could you kindly provide us with your order number or a screenshot of the transaction? This will help us confirm whether the purchase was indeed made through our store.
Please reach out to us at support@revixcare.com — we’d be happy to assist and help you clarify the source of the issue.
The hip ice wraps were a God send for…
The hip ice wraps were a God send for my hip replacement recovery. I only wish I had purchase 3 instead of 2. I would definitely recommend these to anyone having joint or replacement surgery.
28 mei 2025
What makes this company great
What makes this company great is their customer service and product warrantee.
I had a problem with the item I ordered. Although, I no longer had the original packaging, they refunded the full amount of my purchase.
I will recommend Revix to others.
3 mei 2025
Review zonder uitnodiging
Antwoord van Revixcare
Your recommendation means a lot to us — thank you for your support!
Great heating pad for my back
Great heating pad for my back. It’s so great, I just ordered another one!
16 april 2025
Antwoord van Revixcare
Thank you!
Free offer was not honored
There was an offer for free additional pads.
None were sent
The overall experience was more expensive than I had calculated with the order. The cost would have been acceptable if the free pads had been included
16 april 2025
Antwoord van Revixcare
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations.
Regarding the free pads you mentioned — we currently don’t have any active promotions offering additional pads, and there’s no mention of such an offer on our product page or instructions. We also didn’t receive any message from you about this issue, and we would have been more than happy to help if we had known.
As for the pricing, we understand your concern. Our product pricing reflects the quality materials and care we put into each item, and we always aim to provide good value through long-lasting, effective products.
That said, we’d love the opportunity to understand what may have led to this misunderstanding and find a way to make things right. Please feel free to contact us directly at support@revixcare.com — we’re here to help and would appreciate the chance to turn this around for you.
Warm regards,
Revixcare team
You shipped from Amazon
You shipped from Amazon. I placed the order with you. I was impressed that your customer service already responded to my frustration. Won’t be returning. Cheers, Don
14 april 2025
Antwoord van Revixcare
Thank you for your honest feedback, and we really appreciate you recognizing our customer service team's response.
We understand your surprise regarding the Amazon packaging. While most of our orders are shipped via UPS or USPS, in some cases we do use Amazon's warehouse to ensure faster and more reliable delivery—especially when it's the best option to get the product to you quickly.
That said, we take your comment seriously and will work on improving transparency around our shipping methods. We’re glad you gave us a chance, and if there’s ever anything we can do to make things right in the future, we’d be happy to help.
Just right and great gifts
These have the right amount of cold for the right amount of time. I have purchased sets as gifts.
17 maart 2025
Perfect Design for Comfort & Effectiveness
A dear relative has rheumatoid arthritis that causes significant pain and discomfort in her shoulder. Her rheumatologist shared that she should ice the affected shoulder - especially at night when she was experiencing pain. The issue: to comfortably ice the shoulder at night prior to bed, my relative was placing a flat ice pack on her bed and then laying on it with her affected shoulder in a position which I expect caused more pain than the ice pack may have relieved. Then I found the Revixcare Shoulder Ice Pack Rotator Cuff Cold Therapy, Ice Packs Shoulder Wraps for Pain Relief. Not only does the ice pack allow my relative to more efficiently ice her shoulder but she can comfortably lay on her back--keeping pressure off of the shoulder--and not compromise a comprehensive icing session. Thank you Revixcare for such an ingenious approach to designing a shoulder ice pack.
5 februari 2025
Revix wraps are comparably better than other brands; so we now have 3 & no longer use others.
My wife & I have 3 Revix wraps which are nicely designed, made of comfortable, soft but sturdy cover material & whose contents work well for heat absorption & retention. The only shortcomings are: they should be 2-3 inches longer & the large velcro attachment areas are too secure & noisy in use.
6 februari 2025
my mistake
i need to return because i ordered the ice pack. i wanted the warmer. i saw my mistake at the last minute and have not yet figured how to return.
3 februari 2025
Antwoord van Revixcare
Thank you for sharing your review, and we truly apologize for the situation you've encountered. We didn’t receive your email about the return, and we believe it might have been filtered into our spam folder due to mass emails or possibly a network issue. We sincerely apologize for any inconvenience caused.
We highly value your case, and we want to make things right. We have sent you the solution in this case.
If you’re looking for any recommendations for heating pads, please feel free to reach out. We offer a variety of heating pads designed for different body parts and currently have some great discounts available. Nice to check our heat therapy collection page: https://revixcare.com/collections/heat-therapy
Thank you for your understanding, and we’re here to assist you with anything you need.
We love the X-Large heating pad
We love the X-Large microwavable heating pad. Great moist heat. The soft plush fabric is comfortable and cozy. Very pleased!
7 januari 2025
Good products
Good products, reasonable prices, easy to use website. Shipping was prompt.
6 januari 2025
Reusable Ice Packs - Hips
The ice packs are a great product for hips. Easy to use. They took a little longer to get then I expected, but worth the wait.
8 januari 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.