This is the 2nd product I've ordered from the company. Both of my ice packs really help with pain management. They stay in the place they're supposed to and arrived in a timely manner.
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Lees wat reviewers zeggen
After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the... Toon meer
After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. S... Toon meer
We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... Toon meer
Contactgegevens
1807 Room，No.2 YinTong Street, 528400, Zhongshan, China
- +86 133 6014 2952
- support@revixcare.com
- revixcare.com
4,3
Uitstekend
147 reviews
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The product is nice and works well, but false advertisement
The product is nice and works well, but I bought it because it said it came with a bag to keep it in it when not in use and it didn't come with a storage bag. False advertisement
27 februari 2026
Antwoord van Revixcare
Thank you for your feedback.
We're glad to hear that the product itself is working well for you, but we're sorry for the disappointment regarding the storage bag.
We completely understand your frustration. We take product information seriously and never want customers to feel misled. We have thoroughly investigated this issue, the warehouse missed the storge bag.
We would be happy to look into your order and make this right. Our customer support team (support@revixcare.com) will send you a solution.
Thank you for bringing this to our attention.
found your product on the internet
found your product on the internet. Ordered from your website and it was delivered quickly. Love the knee iced pads. It fits completely around my knee and is perfect after surgery
27 januari 2026
Convenient to use & relieved the pain
We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he otherwise wouldn't have. It is convenient to use and very effective for lower back pain.
16 januari 2026
good experience
Timely delivery of medication. Ability to talk to a Pharmacist when I had questions.
6 januari 2026
Great customer service
Great customer service. My sister just had surgery and loved the products!
31 december 2025
I was disappointed in how quickly it…
I was disappointed in how quickly it cools. I liked the spa neck warmer much better. Looked similar but not as wonderful.
27 oktober 2025
Antwoord van Revixcare
Thank you for taking the time to share your feedback.
We're sorry to hear that the product didn't meet your expectations. We understand that everyone has different preferences when it comes to heat therapy products, and comparisons to products you've previously enjoyed can naturally shape your experience.
Our goal is to provide comfortable, long-lasting warmth and relief, but we recognize that individual expectations regarding heat intensity and retention may vary.
We truly appreciate your honest feedback, as it helps us continue improving our products and customer experience. Thank you for giving Revix a try.
Excellent hand warmer and wonderful…
Excellent hand warmer and wonderful service! I wore out my original warmers and restocked.
31 oktober 2025
Perfect for the wrist!
This wrist ice pack is perfect! It covers from the hand and up the forearm, and stays put. This is my third purchase from Revixcare and their products do not disappoint.
27 oktober 2025
Amélioration facile à réaliser
Petits désagréments de confort à cause du velcro. La portion "crochet " pourrait être un peu plus étroite que la portion velours pour éviter l’irritation possible du crochet sur la peau si l’alignement des 2 parties de velcro ne sont pas parfaitement superposées. Quant au velcro de la pochette, il serait souhaitable qu’il soit positionné du côté qui n’est pas en contact avec la peau. J’ai 71 ans et ma peau est beaucoup plus fragile qu’avant. J’adore ce produit mais s’il pouvait être amélioré par ces 2 mesures, il aurait obtenu la note de 6 sur 5 !
28 oktober 2025
Review zonder uitnodiging
Antwoord van Revixcare
Thank you so much for your thoughtful and detailed feedback.
We're delighted to hear that you love the product, and we're especially grateful for the specific suggestions you've shared regarding the hook-and-loop fastener design.
Your observations about skin sensitivity and comfort are incredibly valuable, particularly for customers with more delicate skin. We completely understand how even minor contact with the hook side of the fastener could cause discomfort if the alignment is not perfect.
We also appreciate your suggestion regarding the positioning of the pouch fastener. Feedback like yours helps us identify opportunities to make our products even more comfortable and user-friendly.
We've shared your comments with our product development team for future consideration. Thank you again for taking the time to help us improve, and we're honored that you feel the product was nearly a "6 out of 5"!
Warm regards,
Revix Customer Care Team
What we ordered arrived exactly as…
What we ordered arrived exactly as ordered and in a reasonable amount of time
17 oktober 2025
Great product and shipped quickly
Great product and shipped quickly! I appreciate the design and the bag to store it in the freezer so it stays clean. Very pleased with my purchase
22 augustus 2025
Affordably priced ice pack, free shipping- easy!
Affordably priced ice pack that was delivered quickly. My first experience with this company and I would definitely buy again. Surprised by the high quality, low cost, and free shipping. Well done!
19 augustus 2025
We gave you one star for this product…
We gave you one star for this product because you sold us rejects. The long strap which should be around the waist is around the thigh and the one around the thigh is the long strap that should be around the waist. Your product will not be recommended by us to anyone ever.
30 juli 2025
Antwoord van Revixcare
Hi Robert,
We’re sorry to hear about your dissatisfaction and would like to clarify the situation. Could you let us know if the product you received is damaged or defective in any way?
If everything is intact, please note that the design is intentional — the lower strap is made longer to better secure the thigh area. The correct way to use it is(as mentioned in the instructions):
Upper waist strap: wrap once around the waist
Lower thigh strap: wrap twice around the thigh
If you feel the upper waist strap is still not long enough for comfort, we can offer you two solutions:
1.A full refund
2.A $10 refund so you can purchase an extension strap from Amazon, which will not affect subsequent use
Please let us know which option works best for you, and we’ll process it right away.
— The REVIX Care Team
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