Reward Mobile Reviews 

191
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Poor customer service - couldn’t reach anyone via phone, instant chat or email. When I did receive a response they stated it was too late & my order was already dispatched. I had still not received an... Toon meer

Beoordeeld met 4 van de 5 sterren

Really happy with my SIM only deal. Was a little hesitant at first having read reviews on here but SIM arrived quickly and got a really good deal. Would have given five stars but found it tricky to ta... Toon meer

Beoordeeld met 5 van de 5 sterren

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoon winkel

Geschreven door het bedrijf

Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 11% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,7

Alle reviews

(191)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Easy to use website and Good customer service

Easy to use website. So far experience has been good with their website as well as on phone customer service. I will absolutely recommend it.

1 augustus 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Beoordeeld met 1 van de 5 sterren

SCAM beware of it

Waste of time, attempted to buy a new EE Sim Only contract but it kept rejecting bank / card details and wants me to fill out everything again from step 1, after filling everything perfectly! I've tested this with two separate banks and checked info thoroughly so there's something wrong with the website, or at least with the contract
Just copied someones review and had the same issue with it and been told thats bank fault so phoned bank and there is no bank fault and been told its a SCAM

21 augustus 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Sorry to hear you are having issues with the security check when placing your order.

Please email your contact details to customerservices@rewardmobile.co.uk and we will help to process your order.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Everything about this company from the…

Everything about this company from the initial chat and sale to the prompt delivery service. Plus great value for money also.

14 augustus 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi David

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Excellent product with fast delivery

Excellent product with fast delivery, efficient security checks and great customer services. Couldn’t be beaten on price. Highly recommend!

16 augustus 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for taking the time to leave a review.

Kind regards

Reward Service

Beoordeeld met 1 van de 5 sterren

Worst company I’ve ever dealt with plus…

Worst company I’ve ever dealt with plus the people who take the test amount from your bank account haven’t got a good review to their name Had to spend hours on the phone cancelling everything wasted time and effort Dont go near them

5 augustus 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Sorry to hear you are having issues.

Please email your contact details to customerservices@rewardmobile.co.uk and we will be in contact to help you.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Great experience

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new phone. Couldn’t be easier. Had a quick security check with lovely customer service staff. Highly recommend.

1 augustus 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for leaving a review.

We are pleased to see you are happy with the service provided.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

I was having difficulty with a SIM I…

I was having difficulty with a SIM I received. After live chat and calls to the number provided and no one able to help, I managed to get through to a lovely lady called Rebecca. She was so helpful going over the details and solving the issue.

23 juli 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for taking the time to leave a review.

I am happy to see your issue has been resolved and I will pass your feedback to Rebecca.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Great company

Very helpful and friendly, and fast response

10 juli 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi,

Thanks for taking the time to leave a 5* review.

Enjoy your new product.

Kind regards

Reward Service

Beoordeeld met 1 van de 5 sterren

I feel so wrong with this service

I feel so wrong with this service; not friendly at all, Not reconmend

12 juli 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Sorry to hear you are having issues.

Please email your contact details to customerservices@rewardmobile.co.uk and we will be in contact to help you.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient, transparent with all terms and conditions and timeously delivered my phone.

9 juli 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi,

Thanks for taking the time to leave.

We hope you enjoy your new product.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

What a great experience and a great…

What a great experience and a great deal. Never heard of reward mobile until I was looking for a new mobile via blue light card. Found an amazing deal for the iPhone 15. Simple to order and it arrived so quickly. So far an amazing experience and I would recommend.

3 juli 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thank you for taking the time to leave a review. We hope you enjoy your new product.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Quick, good value, friendly.

So far, great!
Got a fairly priced deal and phone was delivered next day tracked delivery. All seems to be perfect so far.
Had an over the phone validation to confirm the order (a fraud prevention step this company takes), and the lady that dealt with me over the phone was very polite and helpful.
Would recommend.

2 juli 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for taking the time to leave a review.

I will pass your feedback to the relevant team.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Very good service delivered early

Very good service delivered early. Good network reliable. I am so happy

30 juni 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Dealt with my issue fast and with the best possible outcome. Recommended. Would use Reward mobile again.

25 juni 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for taking the time to leave a review.

I will pass your feedback to the relevant team and we hope you enjoy your new product.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Fantastic

Very simple and easy site to use. Good customer service and fantastic pricing. 10/10

20 juni 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thank you for taking the time to leave a review.
We really appreciate it.

Kind regards

Reward Service

Beoordeeld met 5 van de 5 sterren

Great service.

Really happy with the service from Reward mobile. Straight forward, fast delivery, and happy with what I ordered and what I received. Would happily use this service again in the future.

3 juni 2024
Review zonder uitnodiging
Logo Reward Mobile

Antwoord van Reward Mobile

Hi

Thanks for your review.

We are pleased you are happy with our service.

Kind regards

Reward Service

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