Reward Mobile Reviews 

Takes over a week to just confirm your order when should be next day for a very expensive item. (is usually next day else where) Asks you for bank statements when I’ve never had that before with any other companies 👎🏽 🚩UPs don’t even let you know when your item is out for delivery, just turn up at your door? (luckily I was in) says on there web they ask for signature.. didn’t ask me for a signature, though should really as I could of been anyone and they just gave the phone over x

Shocking experience, no communication from customer service. Certainly reconsider your thoughts if looking to buy from this company.

Have had an absolute nightmare with the AVS check/website. I can't tell you how many hours I've spent this week (every day for 6 days so far!) trying to figure it all out... there really ought to be more guidance on each part of the form! Anyway, I have finally cracked it (worked out all the not-so-obvious particulars re: name, address, phone number, home phone number etc.), got through to my bank's payment approval window, approved in the app (as normal), went back to the website (as normal), pressed the 'I have approved in the app' button (as normal) and the screen just refreshed and said 'your basket is empty'. It's as if they don't want to take your money! Sort your website out, please! The only other plus is they have been quite responsive via email. That's great and everything but I just want to buy a phone from you and it's proving to be impossible!

Absolutely brilliant!!! Brilliant service easy to use and absolutely fast. So happy with reward mobile,i will recommend 1000%

Helped me get a contact phone ready for Christmas.

Unbeatable price across the UK, prompt delivery and best internet everywhere even in rural areas.
Thanks to EE for the network and Reward Mobile for making it affordable.

You guys are good I mean very good again happy to be part of this team thanks and it means a lot to me

Offer is really good. However, there was a delay due to not in stock. It would be better for them to state not available on the site . Giving the option to get an offer where the phone is in stock

Great customer service very helpful staff vicky was so helpful and amazing to get everything sorted for me to get my new iPhone pro max

Very fast n great people

The process is very easy and smooth. The customer service is friendly. I highly recommend them. I got my Samsung Galaxy Ultra 24 in two days. They are very efficient. They asked for proof once, and after verification, voila! The phone was in my hand the next day.

Ordered well over 2 weeks ago, passed the credit check and I changed my mind and asked to have an iphone 16 pro max instead of Iphone 16 pro. I contacted Vikky who has been very helpful at the customer services and again after a week I contacted Luk and she has been excellent with her communication skills and has been very helpful and patient. She cancelled my previous order and re-ordered me new phone. I am very happy and I understand that I should be patiently waiting for the new phone's delivery due to a very high volume orders for this new model.

Ordered well over a week ago, passed the credit check. Still waiting for it to be shipped! No estimate given to when after multiple emails asking… taken my money already! My pac code is only valid for 30 days or I lose my number. Beyond angry and disappointed with the customer service. If the phone isn’t in stock there should be a warning at the point of buying it!!!

Great! Was easy and simple the product came very quickly and had no issues at all. Was in constant contact and emailed updates theoughout the process

Fast, responsive and friendly service

LOOK NO FURTHER - Absolutely fantastic service from start to finish. I can recommend without hesitation. Excellent customer service, especially from Vicki. Informative, polite, clear and managed my expectations. Available on telephone and online. Quick and well packaged delivery. Thank you, I will be ordering again for the rest of the family.

Great deal over entirety of contract, simple to order and quick delivery.

I recently signed up with Reward Mobile for a contract phone, and I couldn't be more pleased with the service I received. From the very start, the customer service team went above and beyond to make the entire process smooth and hassle-free. They were incredibly friendly, patient, and answered all of my questions thoroughly.
What stood out to me the most was their dedication to ensuring I got the best deal that suited my needs and also the timely resolution of the little hiccup in the course of signing me up. A customer service Rep Vicky,took time to support me through the process, making me feel confident in my decision. The whole sign-up process was quick, straightforward, and professional, leaving me with complete peace of mind.
If you're looking for a phone provider that values its customers and offers top-notch service, I highly recommend Reward Mobile. Excellent experience all around!

I was skeptical to use this website , because looking like scam, but I try, because they given me good price for my child to get iPhone, and I was so glad I tried, was easy was quality best price , high recommended.