Ritconcept Reviews 

you need to be careful this web site , I called them to check out if they have the sofa I like . the guy told me I don't have those but send me picture he had similar and said we have those and strait if I want it to order I was shocked like I m buying bread , didn't get good vibe from them I just hand up just be careful guys when you order think twice

My coffee table should be delivered in 8/9 weeks. Received after 12 weeks, table was damaged. Last 3 weeks asking for pick up a table and get a money back. Don't buy from them, biggest scammers ever.

My experience with Ritconcept is negative, they charged me the money in advance and later on said they will send my order after I post a 5 star review. i was suspicious and didn't followed there orders.
Its been a month they are no more answering to my calls or emails.
They are the biggest scammers. I was told by my sister in law that these guys did scam I didn't believed and same thing happened to me. Please authorities refund our money from these guys

I'm Scammed for 1200 pounds. The sofa never arrived , they told me to post a review on their Trustpilot and then they will send the package but i declined. Its been two months they never answered my emails. This is a fake company, authorities please have a look here.

They are scammmers told me to post a review here and then they will send a coffee table. and its been weeks they didnt sent it its a scam. They scammed me for 1500 pounds. scam Alert!

Be aware guys they are evils and scammed me for 1100$.
The sofa reached 2 weeks late, broken and ruptured i asked them and they arent responding to emails,
Authorities are you watching??

This is my third purchase of an armchair now and this time i am invited to share my experience. well, The color combination is fabolous. Excellent service and product, cannot fault. The armchair i purchased was high quality and was delivered promptly. The two delivery guys was really careful with my package! So Pleased!!!

Update guys:
My order was delayed even though i paid 7000 pounds and i was told to review on their trustpilot and after that they will send the armchair and the other stufff. ITS been almost a month they didnt sent anything. NOt answering to my calls as well as mails.
Becareful guys becareful,
Evils , i am taking legal action against you

Rit Concept has transformed my furniture shopping experience. Even without a showroom, the online selection is impressive. The quality of my purchase exceeded expectations, and the customer service was exceptional. From browsing online to the swift delivery. Rit Concept delivers a seamless and delighful process. Highly recommended.

Wanted to shout out their amazing service. Happy with my finds. The shoe storage has been through a lot with me and is still in the orignal shape.

Latest: I was told to post a review on their truspilot after that they are gonna deliver the Desk and i am heartbroken after taking money as well as even i post a review before any experience they betrayed and stole my money. How can such a scam still exist. Where are authorities? Where are you @TrustPilot???? Help ME

Gotta say, their service has been awesome. No regrets with my choices. i bought a bed for us and the bed is a tooper and has stayed in great ccondition over the years, and last week bought another one for my childrens and its delivered safely and is working fine.

Just wanted to share my positive experience with their service. Really happy with the Quincy Coffee Table.the coffee table has been around for ages and is still holding up well.

Can't complain about the service, It's been great. And i am pretty pleased with what i got. The sofa has been with me for quite some time and its still in good shape.

Very poor service company. Also trades as Weilai Concept. Shocking delivery - really don't care, and then when you challenge them they threaten - we'll charge you delivery charges when you have cancelled your order, despite having not even charged delivery in the firtst place (bear in mind 4 weeks from placiong the order I had not even seen the goods, hence cacelling order).

Steer clear of them if you want honest reiable product for your money?!

What an interesting outlook this company has to customer service and consumer law. We ordered a TV stand for which the website said “order in next few hours and get delivered in 2 days time”. After ordering we find out the delivery is 10 to 12 weeks.
Then they contacted us to say the item we had chosen had been “upgraded” – aah that sounds good? Except they’d just changed the dimensions of the item which meant it was no longer suitable for us. We explained it now wouldn’t fit and as they could not supply what we originally ordered and paid for, we wanted our payment refunded, as they were effectively revoking the order. After some pushing and shoving they said they would refund our payment “soon”. After 2 weeks we got fed up of waiting for “soon” to happen. Trying many avenues to get to speak with someone, what we got was a Whattsapp bot saying “Sure”. After threatening legal action, we did get an email to say they were processing the refund -“soon”. After more foot-stomping we got a refund – but only 90% as they withheld 10% - “as is their policy”. I explained my policy is not to just hand £86 to incompetent suppliers or to accept unsuitable substitutes. I explained my rights under Consumer Rights Act 2015 and Consumer Credit Act 1974, but they don’t seem to be aware of or care much for consumer law. So, I’ll be starting with a chargeback and if necessary will continue to the small claims process, as I doubt this outfit would bide by any mediation service. If you’re thinking of buying from them just look through the reviews and see how many people have had payments withheld. Could they just be in business to withhold 10% from every customer and never deliver? Happy ordering!

Poor quality goods. Damaged and thrown together. Took weeks to get a refund and was charged for cancelling an item. Not worth the money. Would never purchase anything again and wouldn’t recommend.

I have been trying to leave a review on their website under the product that I purchased but it looks like the company is deleting my posts, so will do it here.
Ordered a pair of Silva bedside tables. Delivery was 8-10 weeks, I knew that. But turned out to be almost twice as long. The boxes came straight from China judging by the labels. Alright, I could live with that (although at £240 a pop I would expect something that was at least repackaged in the UK 😂).
The quality is bad. What looks like a marbled surface in the image, in reality is a blob of dirty grey which looks like a stain. As if someone spilled something and couldn’t wash it off.
Handles are unsafe. Smooth on one side, sharp edges on the other. Whenever you open the drawer you inevitably catch that edge. My hands were scratched from a couple of uses.
You need to attach legs yourself - no problem - but there are no pre-drilled holes. You have to drill them yourself! Fine when you have a toolbox, but what if someone doesn’t?

Don’t, don’t, don’t!

They are lying aboyt the delivery times. Their site guides ou to "order within then ext x hours" 6 in my case,to get your orer in 2 days. False, they will manufacture and ship the order in 10 weeks from China to UK

Terrible company who advertise fake delivery times...

I first ordered a dining table and coffee table via Ritconcept, mainly as it had delivery within a few days. Shortly afterwards I received an email saying it would in fact be 3-4 weeks- I asked for a refund.

I was not in too much of a hurry so decided to order to coffee table again. Their website still say delivery in a few days. But again, it would be 2-3 weeks this time. They clearly advertise quick delivery as bait.

Anyway I was not in a rush so agreed to wait. That was 4 weeks ago and all they say in response is it is with the courier.

Awful company, avoid.

RitConcept basically ghost you, after telling you that your product won’t be coming tomorrow anyways, but in 10 weeks - absolute joke!

Avoid RitConcept.

As per many others experience, ordered an item which was “in stock, delivery 1 week”. Within a few days received an email instructing it would be more like 8 weeks. After 8 weeks, followed up to be told it was another 3-4 weeks still. I wasn’t able to accept this as was going on vacation and no longer wished to receive anyway by this point as felt like I’d been taken advantage of.

Requested a cancellation to which I was then told I needed to pay 10% cancellation fee. Tbh, the cancellation charge is reasonable and is stated in their T&C’s but I suspect that overall this company relies on cancellation charges as a revenue stream given that they don’t seem to be keen on displaying accurate information regarding item availability on their website and I’m not even sure they had even shipped the item.

For the few people which seem to have received their orders, the item seems to be of poor quality OR the review is fake. Many reviews are worded in a very ChatGPT way by folks who’ve only ever left 1 review…. Suspicious.

Do yourself a favour and go elsewhere, this company does not have a good practices.