Ross Care Reviews 

I called to report a problem. The office gave me a name, date and time window that suited myself. Jason arrived as stated and curiously listened to my problem. He carefully took my wheelchair to his van to address the issue. He returned with the repaired chair and made sure it was setup correctly for myself. He had set it up as I had it before and I was happy with the work. He was a very plesent and polite gentleman, who performed his work with professionalism and respect. I highly recommend him and Ross Care for a job well done.

I'm always pleased with the service Ross Care provide..Gary Thompson was the service man today,he called before he arrived to let me know he's on his way. He provided quick service and was very friendly guy. Thank you Gary.

The guy was informative and went through our various options with us regarding our enquiry

Sean Taylor

I recently used this wheelchair service and was genuinely impressed with the level of care and professionalism throughout. From the first point of contact, everything was handled efficiently and with a friendly attitude. The team was punctual, respectful, and clearly experienced in assisting people with mobility needs.

What stood out most was their attention to detail and willingness to go the extra mile to ensure comfort and safety. The equipment was clean and well-maintained, and the entire process felt smooth and stress-free.

It’s not always easy to find services you can fully rely on, but this team did a consistently good job. I would definitely recommend them to anyone in need of dependable wheelchair support.

One of Ross care's engineers Gary Thompson has been out to my son a few times now both in school and at home for wheelchair repairs. He always goes above and beyond to ensure a professional service and has a friendly and approachable nature. He is a hard worker and takes pride in his work, ensuring the safety and comfort of my son . If only everyone could be as helpful as him 🙂 thank you Gary.

The service we’ve received has been very good,can’t praise you enough,

Sean Taylor came to fit a stump board to my Dad's wheelchair today at Newquay Community Hospital. He was efficient, friendly and the service provided was faultless.

The Gentleman was very polite and professional,he showed great patience and his presentation of the wheelchair was extensive

Very good service, friendly and efficient.

Gary Thompson out of hours wheelchair engineer was very understanding and dedicated to make sure the job is done ASAP

Gary Thompson came to fix wheelchair friendly Gary was professional and knew his job ,came out of hours and got everything working again cannot fault him at all brilliant service brilliant chap credit to service

Sean Taylor provided an excellent service repairing Lilli’s wheelchair.
Thank you so much.
Geoff and Lilli

Jason Tbllins was terrific. He fixed the issues I had straight way. He helped me understand the Issue and gave me a step by step explanation as he was working on the issues at hand. first time experience of anyone doing that for me.

My partner had Hugh as our engineer, an we can’t fault him he’s wonderful takes his time, on the job he’s completing.
He’s always happy to have a chat, happy, cheerful great experience all round.

The Engineer Sean Taylor was very patient answered my questions,He explained what he was doing when he was servicing the chair .

Gary Thompson was very kind and caring when he delivered the equipment. Explained everything I needed to know. Offered to help with getting me some water when I struggled to catch my breath back. Very kind and caring person. A true asset to this company.

When my wheelchair arrived there were no clips under the arms so today Sean Taylor came and fitted them. He was friendly and showed us how to remove them if we needed to. Then left and wished us a happy holiday
(My husband obviously told him we were going and it is my 1st holiday with a wheelchair) Thank you for your good service and support. Sue Wherry

Gary Thompson rescued me a very nice man friendly and very helpful
Thank you, Gary, for your help

Sean Taylor from Ross Care visited to fix the brakes on a wheelchair. He was really friendly, sorted the issue in no time, and also pumped the tyres up to save me a job. Would definitely welcome him back.