Great contact and customer services, always keep you updated on your order. I have ordered 2 times through Sadafs collection, 1 ready to ship order and one order thats 3-6 weeks the first one came wit... Toon meer
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Bad quality of part of swimwear, (Sadaf swimwear), the thread that supposed to tighten the top that you have to press the button and pull it , in the first attempt the thread was broken and got cut... Toon meer
Bedrijf heeft geantwoord
We visited Sadaf’s Collection to find outfits for my nieces wedding. Sadaf the owner was extremely accommodating, patient, professional and personable. Sadaf spent over 3 hours with us, paying close a... Toon meer
Spoke to Sadaf regarding needing a very last minute outfit. She went out of her way for me, gave genuine advice and guidance and secured next day delivery for me! Definitely a go-to for me for future... Toon meer
4,0
Goed
409 reviews
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Its a very good and efficient company
Its a very good and efficient company
11 april 2024
Review zonder uitnodiging
The staff is very friendly and they do have nice clothes.
Well, when I was waiting for my order to come I messaged them then they found out when it's gonna arrive it is really kind whenever I need something I message them and they respond so quickly this is what matters to me and everyone.
Like their services and their kindness.
4 april 2024
Review zonder uitnodiging
Mrs khan
Good quality and same as in pictures I did pay £2.99 delivery charges.it wasn't free in uk .
27 maart 2024
Antwoord van Sadafscollection
Dear Lubna,
As informed on call earlier, the item you ordered was a pre order item with an estimated delivery time of 3-4 weeks within the UK. For free UK next day delivery, please shop from our immediate dispatch section only.
The item you ordered is now ready and has been dispatched with free next day delivery. You should expect to receive it by tomorrow.
We would really appreciate if you could remove the 1 star rating or edit it once you receive your package.
Kindly call us if we can assist you further and we'll be happy to help.
Kind regards,
Sadaf's Team
Very good customer service.
Very good customer service.
Fulfilled my request without any problems.
Would definitely recommend.
26 februari 2024
Antwoord van Sadafscollection
Hello, thank you for reviewing us. It is very appreciated.
Please contact us again if you require any assistance.
Kind regards,
Sadaf's Team
Hi I received my suit
Hi I received my suit, it was great quality and such a great fit, Also wanted to say thanks so much, for the next day delivery and your excellent customer service. (Answering my queries so promptly). Thanks again.
4 januari 2024
Review zonder uitnodiging
Antwoord van Sadafscollection
Dear Indi,
Thank you for reviewing us. It is very appreciated. Kindly let us know if you require any assistance in the future and we'll be happy to help.
Kind regards,
Sadaf's Team
I came into the store because I had…
I came into the store because I had been invited to a Pakistani wedding. I had no idea what to wear and I think it's much better in person to go into a shop and have expert advice. That's exactly what I got when I went in. The shop is light and a nice atmosphere. Also I liked seeing all the colours of the clothes. I am British so I've never worn anything like this before. But I went with her advice and I went with what she picked out for me because I tried it on and I loved it and I love the way I look at it. I lovely experience and very helpful and kind.
24 mei 2023
Review zonder uitnodiging
Antwoord van Sadafscollection
Dear Imogen,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf’s Team
Very quick delivery service and in…
Very quick delivery service and in store collection. I’ve tried both and they are great. Customer service team is also very helpful.
1 november 2023
Review zonder uitnodiging
Antwoord van Sadafscollection
Dear Zainab,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf’s Team
I recieved my outfit today was really…
I recieved my outfit today was really nice exactly as the picture and great service really quick delivery will definitely order again the owners really understand and so nice
May your business have success and barakat in it ameen
25 oktober 2023
Review zonder uitnodiging
Antwoord van Sadafscollection
Dear Sabba,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf’s Team
Beautifully quality fabrics and…
Beautifully quality fabrics and stitched suits at affordable prices. Stitched suits are neatly finished.
Really good customer service, and quick to respond to emails.
Thankyou to the team.
10 oktober 2023
Prompt delivery the outfit is for a…
Prompt delivery the outfit is for a nikkah ceremony absolutely beautiful great experience v close to the picture
14 september 2023
Amazing outfits & lovely service!
20 september 2023
Review zonder uitnodiging
Great quality of fabrics
10 september 2023
Good service
21 augustus 2023
Antwoord van Sadafscollection
Hello,
Thank you for reviewing us. We really appreciate it.
Kind regards,
Sadaf's Team
I have requested for a return and…
I have requested for a return and refund for more than 4days now, haven’t heard back. Still waiting. The suit I ordered was completely different from the picture shown not only was the Color different but the beading and emblishments as well. I wouldn’t mind it for normal wear but it’s not worth the 120£.
14 augustus 2023
Antwoord van Sadafscollection
Hello,
We apologise for not replying to you as quickly as we would have wanted to. Please note that we are offline on weekends. We replied as soon as we were back online and solved the issue.
As mentioned in the product description, the colour can slightly vary depending on lighting settings. The beads can sometimes be slightly different depending on the brands availability. All suits we sell are 100% original and stitched according to images. You can always request to view live images of the items before ordering or even come and view it in store.
If you have any further queries. please email us at info@sadafscollection.com.
Kind regards,
Sadaf's Team
AVOID, seems to be a SCAM
I ordered an outfit from their website, received it but it was covered with stains as though it had been worn. I sent several emails before I was sent an email telling me to return the faulty goods. I duly returned the outfit over 2 weeks ago and have NOT received any refund or communication. It would seem that I have been scammed.
21 juni 2023
Antwoord van Sadafscollection
Dear Mrs Rashid,
We apologise that you haven’t had the best experience in returning an item.
As soon as you return the item, it is necessary to provide the relevant tracking details so that our returns team can ensure a quick and easy returns process. Kindly email us the return tracking details so that we can verify the return for you and have this resolved.
Kind regards,
Sadaf’s Team
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