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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I bought the infrared cap for my hair 2 years ago. It stopped working a couple of months ago and I didn't get in touch with the company because I just lost my mom and my dad and I had a lot going on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After watching online videos by Alex Fergus, I decided to try red light panels. Scienlodic's red light panels are powerful and seem effective. It's only about a month since I started using panels but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Is a well made product. Instructions are cogent yet complete. Well packaged. Comfortable if loose fit. More settings than I expected. Price is very reasonable considering quality. I have only used the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The red light hair growth hat has helped me so much with my hair fall! It's incredibly comfortable to wear, and I often forget that it's even on. Honestly, it's the easiest treatment I've added to my... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Enhance your health with red and infrared LED light therapy from Scienlodic with the feature for pain, weight loss, and hair regrowth, skin revive, etc. The devices are true medical-grade, designed for at-home or commercial use. Check out the wearable or full-body light therapy devices or contact us for more info.


Contactgegevens

  • Room 205, No. 2, Fifth Street, Xie Village First Industrial Zone, Zhongcun Street, Panyu District, Guangzhou 205 Guangzhou, 511495 Guangdong, 511495, Guangzhou, China

  • official@scienlodic.com
  • scienlodic.com

3,8

Goed

TrustScore 4 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 2 van de 5 sterren

We have not received all items

We have not received all items. We have reached out. We were told there was a notification sent to us about a delay. I have researched, but never received anything. Can not give a review on product as of now. I do not know if the product works as of yet. No contact phone number. Only correspondence has been by email. Could not give a time frame on when we will receive the stand.

25 september 2024
Beoordeeld met 5 van de 5 sterren

It only arrived two days ago and have…

It only arrived two days ago and have not tasted yet, however with packaging, how it looks visually and the information brochures which came with It, I am satisfied. Fingers crossed for the future, I hope I will have good results and the cap lasts very long.

25 september 2024
Beoordeeld met 5 van de 5 sterren

Amazing customer service!

I had been really enjoying my body pad. Unfortunately, some of the bulbs had burned out after having it a short time. I reached out to customer service, and Bonnie responded immediately and sent me a new one. It is rare to see such great Customer service like this anymore. I am excited to receive my new one and continue to enjoy the body pad! Thank you, Bonnie!

21 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Originally the electrical connection…

Originally the electrical connection was faulty and the company sent both a new pad and electrical components. My husband was dealing with Bonnie on that issue, and once it was resolved I had several questions. I found the instrucrions very vague, and Bonnie answered promptly and with clarity

I’ve only been using the pad for about two weeks consistantly and will be happy to comment in the coming weeks after recognizing improvements.

20 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After I purchased my Scienlodic red…

After I purchased my Scienlodic red light therapy slippers I sent an email with questions I had about the different phases of therapy for particular issue.
I received An email back in a timely manner that answered all my questions.
And yet again, I sent a second email about a malfunction in one of the slippers.
I immediately received an email from
Scienlodic Stating they will be happy to send a replacement.

26 augustus 2024
Review zonder uitnodiging
Logo Scienlodic

Antwoord van Scienlodic

Thank you so much for sharing your experience! We're thrilled to hear that our customer service team was able to promptly assist you with your questions and provide a replacement for your slippers. We always aim to make sure our customers are fully supported, and it's great to know that we were able to meet your expectations. If you ever need anything else, feel free to reach out— we’re here to help!

Beoordeeld met 5 van de 5 sterren

Amazing for inflammation

I am 36 and a very athletic active person.I was diagnosed with Osteoarthritis and have had two previous back surgeries.My red light therapy pad has truly changed my way of life.I use the pad in the evenings while I am laying down reading before bed or even during the day while I have to be on the computer. I love how I can lay it flat to stretch across my spine and also on other areas of the body for I feel it has helped tremendously with circulation and the many aches I use to have due to auto immune problems.I travel often and its so easy to pack and helps me have an all around better sleep! I cant live without this thing.

26 augustus 2024
Review zonder uitnodiging
Logo Scienlodic

Antwoord van Scienlodic

Thank you so much for sharing your incredible experience! We're so happy to hear that the red light therapy pad has made such a positive impact on your life, especially with managing osteoarthritis and improving circulation. It’s great that it’s easy to use whether you’re at home or traveling, and that it’s helping you sleep better too. We truly appreciate you choosing our product, and we’re here for any future support you may need! Keep enjoying your therapy!

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service/Excellent Product

I recently had an issue and contacted customer service. They were very very helpful and they answered by question immediately!! Top Notch Customer Service!! Plus I absolutely love my contour pad - it's wonderful. THANK YOU!

20 augustus 2024
Review zonder uitnodiging
Logo Scienlodic

Antwoord van Scienlodic

Thank you so much for your kind words! We're thrilled to hear that our customer service was able to assist you quickly and effectively. It’s fantastic that you’re enjoying your contour pad as well! We truly appreciate your feedback and are always here if you need any further help. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

It has helped relieve pain in my hand

It has helped relieve pain in my hand. I’m also using it on my upper arms. Hoping to reduce fat. Haven’t been using it long enough to see results yet.

1 augustus 2024
Logo Scienlodic

Antwoord van Scienlodic

Thank you for sharing your experience! We’re so glad to hear that it’s helping with pain relief in your hand. While results take time, we’re confident that with consistent use, you’ll start to see the benefits. Keep it up, and don’t hesitate to reach out if you have any questions or need support along the way!

Beoordeeld met 5 van de 5 sterren

Wonderful So Far!

I am very pleased with this SciVive Hair+ Pro Near Infrared + Red Light Therapy Cap. I have tried a few different ones now and this has been by far the best choice. I like the pink color, what girl wouldn’t?! I like how easy it is to put on the head and off without pulling the hair or causing the hair to get messy. It feels like great quality overall and it does last about 5-7 days before it needs to be charged, and even then it only takes a little less than 2 hours to fully charge. So many rechargeable items take much longer and quite frankly, that’s one negative to these types of items. But again, this one isn’t like that! I’ve had it for exactly 2 months and so far it’s wonderful. Of course with any product it can take up to a year to be 100% sure of its quality, but so far so good and I would recommend this.

21 augustus 2024
Review zonder uitnodiging
Logo Scienlodic

Antwoord van Scienlodic

Thank you so much for your wonderful feedback! We're thrilled to hear you're loving the SciVive Hair+ Pro Cap, from its easy use to the cute pink color! It's great to know it’s working well for you, and we appreciate you highlighting the quick charging time too. We agree, it can take some time to fully assess long-term results, but we're excited that you're happy with it so far. Thanks again for your recommendation, and we’re here if you need any support in the future!

Beoordeeld met 4 van de 5 sterren

Bonnie at the company has been great…

Bonnie at the company has been great answering my questions. The pamphlet which came with the product is not helpful. I have contacted Bonnie 2 times to get information that should have been provided when I purchased the product.

1 augustus 2024
Logo Scienlodic

Antwoord van Scienlodic

Thank you for your feedback! We’re glad to hear that Bonnie has been helpful in answering your questions. We apologize for any confusion caused by the pamphlet and understand how important it is to have clear information right from the start. We're always here to assist and ensure you have the best experience with our products! If you need any further guidance, don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Great Service and Product 🌟

I really love the product-it does seem to be helping with skin transformation as well as body tightening. I have been combining the consistent use of the Body Pad Plus with diet and exercise, but feel it definitely has been contributing to successful results. I can even visually see the difference as well as feel improvement physically and on therapeutic levels. I especially want to compliment the customer service.🌟They have gone above and beyond with providing excellent communication and after-purchase care. This purchase was worth the investment, and I do not regret taking the chance. 5 stars!!

12 augustus 2024
Review zonder uitnodiging
Logo Scienlodic

Antwoord van Scienlodic

Thank you so much for your amazing feedback! We're so happy to hear that the Body Pad Plus has been a helpful part of your skin transformation and body tightening journey. It’s wonderful to know you're seeing both physical and therapeutic improvements. We’re also thrilled that our customer service exceeded your expectations! Your satisfaction means everything to us, and we truly appreciate you sharing your positive experience. 5 stars from you is the best reward! 🌟

Beoordeeld met 4 van de 5 sterren

Warranty Honored

Scienlodic did contact me and honor their warranty after my first review of their company and product. The new red light therapy mat was upgraded with a heavy plastic covering. I’m guessing that’s to protect the lights themselves, but it does make the mat a little uncomfortable because of my body sticking to the plastic. I love the pain relief of red light therapy, so my hope is that this new mat will last longer than a month!

18 juli 2024
Review zonder uitnodiging
Logo Scienlodic

Antwoord van Scienlodic

Thank you for your updated feedback! We’re glad to hear that the replacement mat is working well and appreciate your understanding regarding the upgraded design. Your satisfaction is important to us, and we hope the new mat provides lasting relief. If you have any concerns or need assistance, don’t hesitate to reach out!

Beoordeeld met 5 van de 5 sterren

Red light therapy is amazing

I purchased 2 wraps and I am a believer. I purchased one for my husband who was quite skeptical. He used it 4 or 5 sessions for knee pain and he was surprised to find relief. We are saving for a larger panel for overall body treatment.

20 juni 2024
Logo Scienlodic

Antwoord van Scienlodic

Thank you for sharing your experience! We're so glad to hear the wraps have helped you and your husband, especially with knee pain relief. Red light therapy truly is amazing, and we’re excited that you’re considering a larger panel. Let us know if you need any assistance!

Beoordeeld met 5 van de 5 sterren

Great experience with the Therapad!

I have been using the Therapad for 2 weeks and have noticed an improvement with mood almost immediately. I have also noticed a small improvement in my back pain. I will update as I continue to use the therapad. Also, the customer service has been fast and responsive.

17 juni 2024
Logo Scienlodic

Antwoord van Scienlodic

Thank you so much for sharing your positive experience with the Therapad! We're delighted to hear that you've noticed an improvement in your mood and a reduction in your back pain after just two weeks of use. It's also wonderful to hear that our customer service has met your expectations.

Your feedback means a lot to us, and we appreciate you taking the time to update us on your progress. If you have any questions or need further assistance as you continue to use the Therapad, please don't hesitate to reach out.

Thanks again for your support!

Beoordeeld met 1 van de 5 sterren

Lights out within a month of gentle use…

I’ve had my mat for a month and am very careful with it as this was an important and expensive purchase for me. I use it 2-3 times a week for severe inflammation, until yesterday when half of the lights went out. I’m so disappointed because I felt it was working to relieve some of my symptoms. I haven’t received a response to my email and of course there is no number to call to seek a quick replacement. I’m skeptical a replacement mat will even last and am considering asking for a refund and finding a longer lasting product with easier customer service. I hope they will honor the warranty if I can get a response.

20 juni 2024
Review zonder uitnodiging
Logo Scienlodic

Antwoord van Scienlodic

I am very sorry to hear about the issue you've experienced with your mat. We sincerely apologize for the inconvenience and frustration this has caused, especially considering how important this purchase was for you.

Please rest assured that our customer service team has already been notified of your situation and has promptly reached out to you. A replacement mat has been sent at no additional cost to you, including shipping. If you have any questions, you can always contact our customer service team.

We understand your concerns and want to assure you that we are committed to providing products that meet your expectations. We hope the new mat will continue to help relieve your symptoms.

Thank you for your patience and understanding. If you have any further questions or need additional assistance, please don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Great product and am going to order one…

Great product and am going to order one for my sister who has a big time problem with her feet, this product works and is very high end made

28 mei 2024
Logo Scienlodic

Antwoord van Scienlodic

Thank you so much for your wonderful feedback! We're thrilled to hear that you are happy with our product and that it has been beneficial for you. It's fantastic to know that you're planning to order one for your sister as well. We hope it helps with her feet as much as it has helped you.

Your kind words and support mean a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out.

Thanks again!

Beoordeeld met 1 van de 5 sterren

I need to return

I need to return.
This is the second email.

29 mei 2024
Logo Scienlodic

Antwoord van Scienlodic

I'm sorry to hear that you need to return the product. Please accept our apologies for any inconvenience this has caused. Our commitment is to address every order thoroughly. Our customer service team has already contacted you via email. If you have any further questions or need assistance, please don't hesitate to reach out. We will ensure to proceed with the next steps according to your preferences.

Thank you for your understanding and trust in us.

Beoordeeld met 5 van de 5 sterren

Good pain reducing product reasonable price

Looks like a good product at a reasonable $ ; has adjustable timer and power settings. I haven't had it for long , but my left knee is feeling better

30 mei 2024
Logo Scienlodic

Antwoord van Scienlodic

Thank you for your feedback! We’re pleased to hear that you find our product to be a good pain-reducing solution at a reasonable price. It’s great to know that the adjustable timer and power settings are meeting your needs and that your left knee is already feeling better.

We truly appreciate your support and your time in sharing your experience. If you have any questions or need further assistance, please don't hesitate to reach out.

Thanks again!

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