No issues with the products. Excellent products. But there were two company web portals, different names, but same content and layouts. From both sites, I had to reenter shipping addresses, billing ad... Toon meer
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Lees wat reviewers zeggen
Replacement lockset was received quickly. Installation took only a few minutes with no problems. Out of the box into the door housing with only a few adjustments needed. New lock works well. This... Toon meer
Bedrijf heeft geantwoord
You sent the wrong parts! We ordered Marks 22AC. Confirmation #5829. You delivered 175B/26D!! Your customer service is unresponsive with phone calls to 877-202-8118. This needs to be remedied im... Toon meer
Bedrijf heeft geantwoord
The lock is heavy duty and really well manufactured. It performs flawlessly and its very secure. It fit my door like a glove. The details were well explained on the website. I would highly recommend t... Toon meer
Bedrijfsgegevens
Contactgegevens
Verenigde Staten
- 877-202-8118
- sales@securitylocksupply.com
- securitylocksupply.com
4,1
Goed
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cancelled order without notice or even…
Cancelled order without notice or even an explanation. I assume it was related to the Hellene but you could have atleast told me you were canceling the order and refunding rather than me waiting almost 2 weeks just to see the order cancelled without notice.
26 september 2024
Antwoord van Securitylocksupply
Hello, We tried calling you when the order was cancelled. Please give us a call at your earliest convenience. 877-202-8118
Lock works perfectly
Lock works perfectly, received in timely manner., great customer service.
6 september 2024
I thought that Cristalia was very nice…
I thought that Cristalia was very nice and helpful in getting me set up and helping me find the right products that I needed and everything that I have ordered has come very quickly
15 augustus 2024
Prompt Reliable Service
Kind and got me exactly what I needed even though I didn't give her much information to go on. Very happy with the service provided.
8 augustus 2024
Pricing is not always accurate, will demand higher price or cancel order if you won't pay.
Site advertises products at prices they won't honor, and then offers to fulfill the order if you pay more than the advertised price. Cancels order when you won't pay more. Buyer beware.
3 juni 2024
Lock I bought arrived earlier than…
Lock I bought arrived earlier than expected and as described, works perfect. I will buy again if need another lock
31 mei 2024
Correct lock, and even arrived early
The lock arrived earlier than expected, was exactly what I ordered, and works great. The price is good and they even offer support if needed.
10 april 2024
The rehanding instructions
The rehanding instructions were very vague and hard to follow. Took several hours of trial and error to complete.
Lock itself seems to be quality made.
10 april 2024
Releaved, satisfaction.
The person at Twin city hardware was very, very helpful and sent us (with informational sheet) to your web site. The lock was ordered, received accurate information from your company, and confirmation of shipping. Very efficient service
3 april 2024
Disappointing
I asked for my two lock sets to be keyed alike and they weren’t. Took a week to receive them.
15 december 2023
quicknessandsome
3 december 2023
Easy to order
Easy to order, high quality, and fast shipping. What more could I ask for!
9 november 2023
Lock set works great and easy to install
10 november 2023
The sales rep called to review the…
The sales rep called to review the details of my purchase. It was for a couple of 75+ year old doors and only a certain style would fit.
26 september 2023
I was looking for a lock and I ran across Security lock. The service was great. I will buy again good lock Good company
I received my locks yesterday. Great company, security locks I will purchase again well built lock. I give a company a 10 lock is put in working great thank you very much TC lawn care
5 oktober 2023
The product was delivered quickly and…
The product was delivered quickly and everything was included. Thank you for being there when I needed it.
5 oktober 2023
Received correct item in excellent/ new…
Received correct item in excellent/ new condition in a very reasonable amount of tome.
19 september 2023
Still waiting for product it is backordered
Easy web site and ordering but 1 week in still no key blanks.
11 augustus 2023
Ordered parts almost two weeks ago and…
Ordered parts almost two weeks ago and they are in “awaiting shipment “ status without any communications on why delayed or when they are expected to be shipped! Very disappointed in the service received
26 juli 2023
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