Servermall Reviews 

69
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Sono Dan Japhet Ramirez della ditta BEST SRL (Italia), ho effettuato un ordine e il relativo pagamento in data 8 luglio 2026. A distanza di oltre un mese e mezzo, non ho ancora ricevuto il server acqu... Toon meer

Beoordeeld met 5 van de 5 sterren

outstanding. just amazing!!! ordered 2 servers that worth alot and got it in best condition possible only after 5 days. the support, sales, etc. top notch! professionalism at highest level. Heavi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am extremely satisfied with ComputerMall's service. Thanks to Ed that informed me about every single step of the process of ordering 2 x DELL T640 web servers. Servers arrived in less than 2 weeks.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ich habe bei Servermall einen refurbished Server gekauft und bin rundum begeistert. Vom Erstkontakt bis zur finalen Lieferung lief die Kommunikation absolut professionell, schnell und sehr freundlich... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerwinkel
  2. Winkel voor tweedehands computers

Geschreven door het bedrijf

Servermall is the company from Lithuania that sells refurbished servers across Europe. We offer a huge selection of servers for a variety of tasks. All you need from IT equipment — we have. Our experience enables us to set new standards not only for quality of refurbished equipment, but also for quality of service: we will assist in selection of equipment, deliver it and make post sales support.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(69)

24 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Buscábamos montar un clúster de…

Buscábamos montar un clúster de servidores para nuestra empresa y encontramos Servermall entre los primeros resultados de Google. Hicimos la solicitud y a los pocos minutos ya nos habían contactado con la cotización preparada.
Realizamos algunos cambios en la configuración, hicimos la transferencia y en pocos días los servidores ya estaban listos para el envío.
Al comprobar el hardware, nos pareció una muy buena opción por el precio y la potencia ofrecida. Totalmente recomendable!

16 maart 2026
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

¡Muchas gracias por compartir vuestra experiencia!

Nos alegra saber que todo el proceso, desde el primer contacto hasta la entrega, haya sido rápido y satisfactorio. Trabajamos precisamente para ofrecer soluciones eficientes, con buena relación calidad-precio y adaptadas a cada necesidad.

Ha sido un placer ayudaros en la configuración de vuestro clúster, y quedamos a vuestra disposición para cualquier proyecto o ampliación futura.

Beoordeeld met 1 van de 5 sterren

Fraud.

Fraud.
The prices on the website aren't the ones they propose.
The guy i spoke with insisted for showing him other supplier quotes being "sure that they can beat the prices and they will not waste my time". Guess what instead? I showed them the other quotes and they disappeared for days, after letting my department searching all the docs they needed. When he answered back, after i insisted, he told me "oh the suppliers told we can't do that price". Completely unprofessional.

20 maart 2026
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

We’re sorry to hear about your experience and understand how frustrating delays in communication can be. We acknowledge that our response time in your case did not meet the standard we aim to provide, and we appreciate you bringing this to our attention.

That said, we would like to clarify that our team provided full consultation throughout the process and carefully reviewed your request. We'r sorry that we haven't met your pricing expectations but, while we always aim to remain competitive, requests at such pricing are unfortunately not feasible given supplier constraints and actual product costs.

Our pricing reflects not only current market conditions but also our commitment to quality and reliability. We work exclusively with trusted suppliers to ensure consistent product standards, and all components we provide are backed by a 5-year warranty. This ensures our customers receive dependable long-term value rather than lower-quality alternatives.

Thank you for bringing up the issue with delays in communication, we ensure you that it will be resolved. We also regret that the price situation did not meet your expectations, but we remain committed to realistic, high-quality solutions for all our clients.

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. We buy two servers and both were amazing. Very good components, very good attention via Whatsapp and a cheap price.

30 oktober 2025
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Thanks a lot! We’re happy you loved the servers and enjoyed our support. Looking forward to helping you again!

Beoordeeld met 5 van de 5 sterren

Good experience


I appreciated the technical and commercial exchanges with their services, the quotes were very good and the material received seemed of good quality. The summary of parts with the warranty on the label is perfect.

11 augustus 2025
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Thank you for your thoughtful feedback!

We’re glad to hear that both the technical discussions and the quality of the material met your expectations — that’s exactly what we aim for.

The summary of parts and warranty labeling is something we’ve been improving recently, and it’s great to know it’s making a difference for you.

We look forward to supporting your next projects and making sure every step — from quotation to delivery — continues to add value for your team.

Beoordeeld met 5 van de 5 sterren

We had a great experience with Servermall

We had a great experience with Servermall. Andrew was incredibly helpful in guiding us to choose the best server for our specific needs — his support was outstanding from start to finish.

The shipping was also fast and reliable, and everything arrived in perfect condition.
Overall, a smooth and professional experience. Highly recommended!

27 juli 2025
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Dear Nelson Da Silva,

Thank you for sharing your positive experience with Servermall.
We are delighted to hear that Andrew was able to guide you in selecting the optimal server for your needs and that his support met your expectations from start to finish.
It’s also great to know that the shipping process was fast, reliable, and that your order arrived in perfect condition.

Your recommendation means a lot to us, and we truly appreciate your trust in Servermall.

Best regards,
Servermall Team

Beoordeeld met 5 van de 5 sterren

Bellissimo

Bellissimo

15 april 2025
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Buongiorno Ciro,

La ringraziamo per il Suo feedback! Siamo molto lieti di sapere che è rimasto soddisfatto della Sua esperienza con Servermall.
Se avesse bisogno di assistenza o di una consulenza, siamo sempre a Sua disposizione.

Cordiali saluti,
Il team di Servermall

Beoordeeld met 1 van de 5 sterren

Ottimi venditori ma Esperienza negativa

La mia esperienza con questa azienda è stata estremamente negativa e non posso raccomandarla. Sebbene siano veloci a proporre preventivi, la loro gestione dei problemi è inaccettabile. Ho acquistato un server che presentava un difetto serio fin da subito. Ho cercato più volte assistenza, ma sono stato rimbalzato tra diversi referenti senza che il problema venisse risolto. Questa loro inerzia ha fatto scadere i termini per il reso (30 giorni), e la loro risposta finale è stata un semplice "Non possiamo fare il reso perché sono passati i 30 giorni, ma possiamo farti un'offerta per un altro server", ignorando completamente la loro mancata assistenza. State alla larga se cercate un fornitore affidabile e con un supporto clienti efficiente.

9 januari 2025
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Dear Luka Migliore,

Thank you for sharing your opinion.
At Servermall, we value transparency and open communication, and we take note of all feedback, even from past experiences.
We understand that situations can be complex, and while we aim to resolve every case efficiently, there may be factors and circumstances that influence the outcome.

Your review has been recorded as part of our continuous work to refine processes and ensure the high level of service our customers know us for.

Best regards,
Servermall Team

Beoordeeld met 5 van de 5 sterren

Trust pays off

Ed and his team took some time to gather the hardware we ordered, but when it wasn’t available, they provided us with a free upgrade. Additionally, they went above and beyond by promptly sending a missing part—at no cost—to resolve an issue we had caused ourselves. Throughout the process, we trusted them to do their job, and in return, we received expert advice, reliable delivery, rapid issue resolution, and pragmatic solutions tailored to our needs.

25 februari 2025
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Jelle van Wieringen!

Thank you for taking the time to share your experience with Servermall.
We’re glad to hear that, despite the initial delay, our team was able to provide a suitable upgrade and resolve the issue to your satisfaction. Delivering expert advice, reliable service, and pragmatic solutions is our priority, and we appreciate your trust in us.

We look forward to assisting you with your future hardware needs!

Best regards,
Servermall Team

Beoordeeld met 5 van de 5 sterren

Impeccable service, flexibility, and commitment

I placed an order with Servermall, and the team helped me optimize the configuration, ensuring the server perfectly met my needs.

I had a couple of special requests that I didn’t think would be possible on a refurbished server, but they managed to fulfil them without any issues. Their level of commitment and flexibility is truly impressive. Additionally, the preparation and shipping times exceeded my expectations in a very positive way.

I want to particularly highlight the Lead Sales Manager’s work—he supported me with professionalism and patience, making sure the final result was exactly what I needed.

100% recommended. Without a doubt, I will buy from them again.

4 februari 2025
Logo Servermall

Antwoord van Servermall

Hello, pmng!

Thank you for your kind words and for taking the time to share your experience with Servermall.
We are delighted that our team was able to optimize your configuration and accommodate your special requests. Providing flexible solutions, professional support, and exceeding expectations is what we strive for, and we’re glad we could deliver on that for you.

Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Best regards,
Servermall Team

Beoordeeld met 3 van de 5 sterren

Pièces manquante et mauvais service après vente

La commande et le service commercial est très compétent. et le serveur fonctionne à présent très bien.
Le serveur est arrivé avec des pièces manquantes (SSD) et sans la configuration consentie. Pour économiser du temps, nous avons fait cette configuration avec les pièces renvoyées par Servermall à leur frais, par notre informaticien qui n'est pas gratuit.

Servermall nous a envoyé un disque dur supplémentaire en compensation, mais sans le tray caddy que nous avons du acheter nous même. Cette affaire à duré près de 5 mois.

27 september 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Cher Gregory Meertens,

Merci pour votre retour. Nous sommes désolés pour les problèmes liés aux pièces manquantes et à la configuration initiale. Nous comprenons que cela a pu causer des désagréments, et nous vous remercions pour votre patience et votre collaboration.

Nous sommes ravis que le serveur fonctionne désormais bien et que la situation ait pu être résolue. Vos remarques nous aident à nous améliorer pour éviter que ce genre de problème ne se reproduise.

N’hésitez pas à nous contacter si vous avez besoin d’aide supplémentaire. Merci encore pour votre compréhension.

Cordialement,
L'équipe de Servermall

Beoordeeld met 3 van de 5 sterren

Bon Produits, SAV manque de reactivité

SAV Inexistant

Un article manque dans ma commande, j'ai envoyé plusieurs mails sans réponse ! J'ai appelé et on m'a promis de m'aider par mail. RIEN RIEN RIEN.

UPDATE:
J'ai été recontacté par le SAV et mon souci résolu. La personne était en vacances et s'est excusé du retard (28 jours depuis mon premier mail tout de meme.)

Tout est bien qui finit bien je suppose

27 augustus 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Cher Sumatoni,

Merci pour votre retour et d'avoir partagé vos préoccupations avec nous. Nous sommes sincèrement désolés pour le manque de réactivité de notre service après-vente et comprenons votre frustration. Nous vous présentons nos excuses pour le retard dans la résolution de votre problème, qui a été causé par l'absence temporaire d'un membre de notre équipe.

Nous sommes heureux de vous informer que votre problème a été résolu avec succès, et nous espérons que tout est désormais en ordre pour vous. Nous prenons des mesures pour améliorer nos processus et espérons qu'une telle situation ne se reproduira plus à l'avenir. Merci pour votre patience et votre compréhension.

Cordialement,
L'équipe de Servermall

Beoordeeld met 5 van de 5 sterren

Le service est excellent

Le service est excellent, je recommande vivement. J’ai commandé trois serveurs HP à un prix très attractif, ainsi que deux serveurs Synology. La livraison a été très rapide. Le seul point négatif est qu’il faut appeler un numéro étranger pour commander depuis la France.

7 juni 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Bonjour Julien Thomas,

Merci pour votre avis positif. Nous sommes ravis que vous soyez satisfait de nos services et des prix des serveurs HP et Synology. Nous travaillons également à améliorer le processus de communication pour nos clients. Merci pour votre compréhension et d'avoir partagé vos impressions avec nous. Nous espérons une future collaboration!

Cordialement,
L'équipe de Servermall

Beoordeeld met 5 van de 5 sterren

Clear and fast

It was a good expierience. We got a very good support, preinstallation and a fully configured V-Server Host with very good components for a really small price.

The process and the german communication with the sales person was straight, clear and good. RAM SSDs and HDDs were new and unused.

The server configuration and delivery to germany was handled in one week due to DHL Express shipping.

Looking forward to buy the next server also at servermall.

25 april 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, B. Blaschke!

Thank you for taking time to share your positive experience with Servermall.
We are delighted that our support, preinstallation, and fully configured V-Server Host met your expectations. It's great to hear that communication with our German-speaking specialist was clear and fruitful . We look forward to assisting you with your next server purchase.

Best regards,
Servermall Team

Beoordeeld met 5 van de 5 sterren

Esperienza d'acquisto unica

Acquisto incredibilmente fluido, accompagnato passo passo da Vlad dalla comprensione delle mie necessità al finalizzare l'acquisto. Tempi di consegna e packaging degni di nota, molto veloce ed estremamente ben protetto. Consiglio vivamente.

1 juni 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Gentile Michele Marini,

La ringraziamo sinceramente per la sua recensione. Siamo lieti di sapere che la sua esperienza d'acquisto è stata impeccabile e che Vlad è stato in grado di assisterla con professionalità in ogni fase. Il suo feedback positivo sui tempi di consegna e sulla qualità del packaging è molto apprezzato. Le sue parole ci incoraggiano a mantenere i nostri standard elevati. Non vediamo l'ora di collaborare nuovamente con lei.

Con i migliori auguri,
Il team di Servermall

Beoordeeld met 4 van de 5 sterren

Overall great experience

Very helpful people, they sent us a great machine for a good price. They walked us through the possibilities of building it, and it works great. Communication was very good. The only problem in the whole collaboration was the time in which they sent the product, because it took too much time in my opinion. About 2 weeks until it arrived.

13 juni 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, GERAICO!

Thank you for your positive feedback and for taking the time to share your experience with us. We are delighted to hear that you found our team helpful and that the machine met your expectations in terms of quality and price.

We sincerely apologize for the delay in the delivery of your product. We understand how important timely delivery is and we are continuously working to improve our shipping processes to ensure faster service in the future. Your feedback is invaluable and helps us enhance our services.

Thank you for your understanding and for choosing us. We look forward to serving you again.

Best regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

Fully configurate of server on good price!

I used to configure new desktop machines and was very happy to find out ServerMall does the same, but for servers second hand as they are new :-). My order was for a Dell server and they were able to find exactly the configuration I needed. Shipping was fast, and communication with the seller was excellent. I rarely give recommendations, but this company is one that will do the job excellent.

15 april 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Дамян!
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Best regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

Top notch!

Customer service is top-notch ! The server performance is flawless. I highly recommend ServerMall !

6 april 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Ante!
We can’t wait to share your 5-star review with our team. They’ll be thrilled!

Best regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

Dell Poweredge R430

Ich habe die schnelle und unkomplizierte Abwicklung des Kaufes sehr zu schätzen gewusst. Professionell und kompetent war auch die Verifizierung der einzelnen von mir ausgewählten Komponenten des Servers. Die gesamte Abwicklung des Geschäfts war äußerst freundlich. Ich fühlte mich sehr gut aufgehoben.
Bereits am folgenden Tag bekam ich die Nachricht, dass das Gerät in den Versand geschickt worden ist. Nach nur einer Woche hatte ich den Server, einen Dell R430, bei mir zu Hause. Professionell und sehr sicher verpackt.
Nach einer Woche intensiver Konfiguration und Nutzung des Servers kann ich nur die hervorragende Qualität der Komponenten bestätigen.
Alles in Allem bin ich mit dem Kauf und diesem Unternehmen mehr als zufrieden. Dies war sicherlich nicht der letzte Kauf. Ich kann dieses Unternehmen nur empfehlen.

14 maart 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Sehr geehrter Herr Salzmann,

Vielen Dank, dass Sie uns 5 Sterne gegeben haben, wir sind gerne bereit, Ihnen jederzeit Server-Equipment zu den besten Konditionen zu liefern.

Stefan hat sich sehr über dieses Feedback gefreut und sagt, dass es ein Vergnügen gewesen sei, mit Ihnen zu arbeiten.

Mit freundlichen Grüßen,
Servermall-Team

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