Servermall Reviews 

69
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Sono Dan Japhet Ramirez della ditta BEST SRL (Italia), ho effettuato un ordine e il relativo pagamento in data 8 luglio 2026. A distanza di oltre un mese e mezzo, non ho ancora ricevuto il server acqu... Toon meer

Beoordeeld met 5 van de 5 sterren

outstanding. just amazing!!! ordered 2 servers that worth alot and got it in best condition possible only after 5 days. the support, sales, etc. top notch! professionalism at highest level. Heavi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am extremely satisfied with ComputerMall's service. Thanks to Ed that informed me about every single step of the process of ordering 2 x DELL T640 web servers. Servers arrived in less than 2 weeks.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ich habe bei Servermall einen refurbished Server gekauft und bin rundum begeistert. Vom Erstkontakt bis zur finalen Lieferung lief die Kommunikation absolut professionell, schnell und sehr freundlich... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerwinkel
  2. Winkel voor tweedehands computers

Geschreven door het bedrijf

Servermall is the company from Lithuania that sells refurbished servers across Europe. We offer a huge selection of servers for a variety of tasks. All you need from IT equipment — we have. Our experience enables us to set new standards not only for quality of refurbished equipment, but also for quality of service: we will assist in selection of equipment, deliver it and make post sales support.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,4

Alle reviews

(69)

24 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Esperienza perfetta!

Esperienza perfetta!
Abbiamo potuto configurare a nostra misura un server HPE DL360 Gen. 9 per la nostra piccola azienda.
Sito funzionale, ottimo servizio clienti (Serafima TOP), costi molto concorrenziali.
Il server è arrivato dalla Lituania a Lampedusa in perfette condizioni, imballo perfetto.
Il server pur essendo rigenerato sembra essere nuovo.
Complimenti allo staff di servermall.com

10 februari 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Ciao, Salvo!
Siamo lieti di lavorare per voi. Ci impegniamo a mantenere la vostra fiducia. Grazie e vi aspettiamo ancora!

Сordiali saluti,
Servermall team

Beoordeeld met 5 van de 5 sterren

Great help choosing the right parts for…

Great help choosing the right parts for the server so that everything was right from the start. Good communication with the company, even if it took more than the promised hour before the quote arrived, but it doesn't matter when everything is then correct. The delivery was well packaged and the delivery came with DHL.

20 februari 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Nicklas!
Thank you for the review! Your feedback is so much appreciated and helps our team to improve efficiency

Best regards,
Servermall team

Beoordeeld met 4 van de 5 sterren

Really nice experience!

Really nice experience!
I rate it 4 stars because the 1h reply is misleading. I had all the required information by mail (maybe less reactive since I'm not a pro). I received it within a week in France. Everything was well-packed. I had an issue with my power supply that died at the first boot. Fortunately, the technical support was extremely reactive and I received a new one the NEXT day!

I would recommend them to anybody willing to buy refurbished servers in Europe!

5 februari 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Clément!
Thank you for your positive review. We had great experience cooperating with you, and we will do our best in future!

Best regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

Excellent

I received the goods in very good condition, carefully packed, all details was offered by email.
I am a satisfied customer.

12 januari 2024
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Mihai!
Thank you for being our customer and leaving us a 5-star review.

Best regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

First purchase

I've bought 3 servers for my first purchase with Servermall.
Even if it took more than an hour to get an offer, everything went fine from order to shipment.
Packaging was neat and so were the servers.
I just encountered a problem with one server to boot my raid array but the support answered me in an hour and solve the problem.
So i'm very satisfied and will certainly buy again in the future.

20 november 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Mike!
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Best regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

Amazing quality, price and speed

I bought a Dell T630 8LFF with 64gb ram and H730 card. I made the first contact on a Saturday, the consultant called me on Monday and I had my server with me 5 days after payment. Purchasing was seamless and on point and the server is working perfectly (I did all hardware checks twice). I highly recommend them.

23 november 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Dan!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Best regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

All perfect!!!

All perfect:
* Delivery
* Material quality
* Warranty.

Thank you

23 november 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello!
Thanks for your 5-star review! We sincerely appreciate your feedback.

Best regards,
Servermall team

Beoordeeld met 1 van de 5 sterren

1 hour offer is fake

I config my server and clicked on the (Get an offer in an hour) button and still waiting for my second day now

even talked to live support and she told me that the manager would send it soon

so I hope you remove that button or change it to be in 48h to be more realistic

20 oktober 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Dear, John!

We are so sorry to hear that you had such a poor experience with getting offer.
Quick and high-quality customer service is a first priority for us and we sorry that we could not provide it to you.

Special conditions will be applied to your order as our apology. Please, let us know when you decide to complete the order and we will do our best.

Best Regards,
Servermall team

Beoordeeld met 5 van de 5 sterren

Server aux2

We have purchased our fourth server at Servermall and once again the service and speed have been excellent.

14 september 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello!
Thank you for your kind review :)

Beoordeeld met 5 van de 5 sterren

Smooth and Easy

made my configuration Online. Then received an offer. I made several changes afterwards. Assembled and sent within a 2-3days.Nothing to complain about, so well deserved 5*

26 juli 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Yassine!
Thanks for you kind review
Hoping the purchased equipment will serve you long and well!

Beoordeeld met 1 van de 5 sterren

Wrong advise let to scam by Servermall.

Ordering from Servermall isn't my issue today. Servermall gave me some wrong advise through technical support while they assembled my two servers. The now fired Servermall Employee, who which got fired in the middle of my purchase (so Servermall should know their mistake), suggested a CPU and some DDR4 RAM 2400 Mhz which is not compatible with each other. Which i figured out when I received my servers. After contacting customers support for several hours, demanding they would fix the problem they caused, they rudely blocked and deleted all our curring messages from livesupport. Luckily I've taken pictures of ALL our messages, and would like to share my experince to this scam webshop. Now I gotta live with two not compatible components in my two servers, costing me months of work money. I hope you guys do NOT choose to buy from them, and get ripped of just like i did. Please take a moment to view these chats.

Contact me to receive evidence. (Since Trustpilot do now allow links.)

4 augustus 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Reggie!
Thank you for your feedback. As you yourself are aware, we conducted an internal investigation and contacted you later about the incident. Therefore, we are writing our response rather for other customers, as you were contacted later by our managers when your review was first published. We would like to clarify the situation from our side.

First of all, you yourself insisted on the lowest-priced configuration when making the deal, so in the end CPU and RAM were incompatible. You were warned about it.

Secondly, our employee, who communicated with you later and blacklisted you, was reprimanded. We apologize for this incident. Regarding your comment about us being a "scamshop". - we provided you with our legal documents upon your request and then you were fine with it.

And most importantly. "Now I gotta live with two non-compatible components in my two servers, costing me months of working money." After you posted your complaint 1.5 months ago, we contacted you immediately, apologized and notified we were conducting an internal investigation into the incident. We then offered to replace the equipment free of charge - at our expense, as we are truly sorry that you had a similar customer experience with us. However, you have not returned our calls for a very long time.

We are ready to replace all your parts for free, we are just waiting for you to pick up the phone.

Beoordeeld met 5 van de 5 sterren

Great People work here )

Great People work here )
always on customer side
always listens carefully and gives advices
always find solutions if it needed
always care about delivery
we work together more than year and we have no real problems with them
we will work and in future )

10 mei 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hi, Volodymyr! Great to hear your positive feedback on our service – thank you very much.
Contact us if in need for support. Enjoy your new equipment!

Beoordeeld met 5 van de 5 sterren

Good servers and professional service

Excellent. The price for the server was very affordable. The speed of delivery and communication was exteremly fast. Support was great. Very satisfied with our choice.

17 maart 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Valerii!
Glad to know you've remained happy with our service. Thank you for your generous review.
Contact us in case you have any questions left or if any issue occurs.

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing. The support was great. I was able to communicate with a consultant through WhatsApp, email or phone. The products are priced really fair. Everything came packaged safe and worked out of the box. Even some add-ons not mentioned in my configuration were possible. On top of all that, the consultants have great knowledge. I ordered a server with 12LFF Bay but without Raid-card because I would use an HBA. The consultant contacted me and let me know the internal Raid-Controller does not connect all 12 drives. This is extremely helpful when trying to avoid errors. On top: Quick shipping, everything clean and ready to install.

11 januari 2023
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Heiko!
Thank you for your kind words, as we're always happy to be helpful :) We will pass your kind words to the manager in charge of your order!
Hope to see you again among our clients!

Beoordeeld met 1 van de 5 sterren

Incorrect pricing!!!!!!!

The prices on their website are not correct!!!! They are showing 1200 euro for a switch, and when I want to purchase, they said the price is 5100 euro!!!!

21 november 2022
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Iveta!

It happens so, the switch prices are dynamic, which might have been the case with your request specifically.
The goods marked as «prices FROM N euros» are eventually delivered by supplier if order is confirmed. Unfortunately, sometimes these prices fluctuate due to suplliers’ demand, which has happened at the moment we have received your request. The switch prices are normally not fixed, which is the reason why the one from our website and the one our manager told you about did differ.

Also, just to mention, the starting cost was 1,600 euros, not 1,200 euros.

You can always get a follow-up on specific price from our managers. Have a good day!

Beoordeeld met 5 van de 5 sterren

Server moval4

Simply, the server is perfect, no errors, beautiful RAID tool, updated BIOS (thank you very much), wonderful PSUs, amazing benchmark and other details that you took into account but that I completely forgot.

This is our third server from this company.

27 oktober 2022
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello!
We are genuinely thankful for the high service assessment you gave us! Also, happy to know it’s your 3rd purchase at Servermall. Our customer service is always open, if any questions occur!

Beoordeeld met 5 van de 5 sterren

ServerMall are excellent people to work…

ServerMall are excellent people to work with.
They provide professional advice and guidance and will go that extra mile to ensure customer satisfaction.

20 oktober 2022
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello Integris!
We are happy to know you've been satisfied with our service! In case there are questions left, you can always get in touch with our customer support. Thanks for your kind review!

Beoordeeld met 5 van de 5 sterren

Assistenza clienti molto cortese e…

Assistenza clienti molto cortese e gentile. Prezzi competitivi e ampia gamma di scelta. Bellissima l'idea del configuratore e sito intuitivo. Spedizione e imballaggio ottimi. Nulla da ridire

21 augustus 2022
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Grazie mille per il tuo feedback! Saremo lieti di aiutarti di nuovo!
Anna, Servermall

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Fast shipping. Good quality items. Adequate pricing

11 augustus 2022
Review zonder uitnodiging
Logo Servermall

Antwoord van Servermall

Hello, Arthur!
Thank you for your kind review. We are happy to learn you’ve been satisfied with our service and product. Looking forward to hear from you in case you need a new server.
Best regards,
Anna, Servermall

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