Servify Reviews 710

Fast and easy. The representative was awesome

The product replacement arrived quickly as well as extremely well packaged. My ability to make the return of my defective item was easier with the box and packaging the same as what was sent along with return label paid. More companies should handle warranty issues like this…100% good job Samsung

It was pretty simple from start to finish! Great customer service on everyone's part! Thank you Zach and I believe his name was Travis. Great job and customer service was outstanding!

My device was ready within the expected time frame. The delay I experienced was not the service department’s fault. The issue was related to linking the replacement parts to Samsung’s system, which caused the process to take longer than anticipated.

If it weren’t for that system issue, I would have had my phone back right on time. The service department itself did an excellent job with the repair. In fact, they replaced so many components that it essentially feels like I received a brand-new phone.

I appreciate the work the technicians did and their effort to resolve the issue despite the system difficulties.

Great speedy service highly recommend

Fast walk in and waz unbelievably fast with everything 🙌 too good to be true 👍 even better with insurance.
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Samsung Care+ is worth every penny so easy to file a claim and very fast. Nothing to complain about.

Read what you're signing up for definitely don't take anyone's word make sure you read the small print. The time it took to replace the product was ridiculous if you didn't have a refurbished product then it should have been replaced with the new product i shouldn't have had to wait 2 weeks

Initially the service was fine. However a few weeks after my repair, my cover screen stopped working. I brought my phone to another unbreakifix location where they informed me that there is a bracket holding down the flex cable for this phone and he suspects they forgot to install they for me. When I called the location for my original repair, they said that there is no bracket for the flex cable and that there was nothing they could do for me.

My experience was very positive and quick, thanks

Repair was done wrong and a had to waste time and gas to go back the next day so they fix it properly!

Great fast service, no issues at all.

service person was knowledgeable and facilitated everything submitting claim online was super easy. Servify approve work and parts super fast... all around everything was professional and expeditious.

I already leave a feedback but i'm here again to say i was so happy with service that samsung care did on my phone.
I was like the same reaction when i went to store and buy a new phone!! Thanks for take care my phone e make like new!!

They were prompt and easy to communicate with.

It was just such a straight forward process very user friendly

Starting the claim went pretty great!! The process was smooth and simple from start to finish. Had no difficulties with choosing and scheduling an appointment with the nearest location, and the experience with the technician was super great as well!! They called to confirm the appointment and once there, easy to check in my device, the technician let me know the estimated time and pickup went smoothly as well!