Servify Reviews 710

I had a very quick response. The replacement arrived in 2 days, even after a notice saying the replacement was out of stock. I truly appreciate the effort and expedient resolve of my issue.

Got my replacement fast and without any issues.

Quick and easy and very affordable.

Easy to file a claim easy to locate a repair facility overall easy process

I was very satisfied with how easy it was to get my tablet repaired and the excellent and thoroughness of the repair.

Fast and reallyable,

It was quick and efficient

It was hassle free and fast delivery. No waiting at all.

Fast excellent service same day, repair. Made my S25 ultra look good as new i recommend to all friends and family a full ten out of ten

Easy to submit claim online. Very fast approval time.

Been going to the Glendale location since galaxy note 5... horrible service and always paid more for the phone than I should have. The los cerritos location did a hell of a job helping me fix my z flip 6 and purchasing my z Fold 7.

I want to give a special shout-out to Miguel (samsung care tech) he was able to expedite my repair instead of making me wait like Glendale location and gave me cool tips on how to use my new zfold 7.

Will ONLY be coming to Los cerritos for any samsung related repair/ purchase.

Thank you MIGUEL for the unforgettable experience

This is the second time I have come to this shop to repair my mobile phone. Because the staff here is very friendly and patient, and the maintenance effect is also very professional, which makes me very satisfied.

Awesome service

My device was fully fixed in a timely manner by professionals who were very friendly.

Great, friendly, fast, professional service with quality parts. Look brand new!

Great service, rapid care!

The factory installed screen protector was replaced quickly and expertly. You can not tell it's been replaced.

Initially nothing to complain about. I submitted a claim, received a shipping label/instructions, shipped my laptop with a broken screen for repair, it was repaired in a few days and shipped back. Then spiralling downward from there.

I received my returned laptop, opened the box, and opened the laptop only to find a broken screen. Clearly the original screen had been replaced, but either replaced with broken screen, broken while or after replacing, or broken when packaging for return. The return shipping box did not appear damaged, crushed or abused during shipping, but the laptop was poorly protected and likely crushed when packaged for return.

This is where things went from bad to horrendous. I immediately contacted Servify (Samsung Care Plus), explained the circumstances and was told to send pictures to samsungmxcare (aka Servify), which I promptly did, and was told I would be contacted in 24-48 hours. It has been a week and still no contact. I have called Servify back multiple occasions only to be told "we're investigating", "we've escalated your claim", and "someone will contact you shortly". No one is ever going to contact me because they are running a scam. They know very well that if they give you the runaround long enough they can scam you out of more money. There is no way this company has a legitimate "4.4" rating on Trust pilot. Check Reddit and other sources, this company is are professional con-artists.