If I could leave less than one star I would. I purchased a galaxy fold recently placed it directly in a case so it wouldn't get damaged. This specific case uses adhesive to stick to the phone and crea... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This was my second time breaking a zflip 6 screen after knocking my phone off a table. Within 6 months of the first one! I expected some kind of pushback just due to that fact. Not at all. Everything... Toon meer
Bedrijf heeft geantwoord
The staff at the service center was extremely friendly and professional. They explained what was wrong with the phone, and clearly explained the steps they took to fix it. While they could have just r... Toon meer
Bedrijf heeft geantwoord
Smooth experience; replacement phone received within 48 hours. The site to do so was a little wonky and frustrating in terms of uploading the police report (would only allow a jpg and one page) which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Reinventing device ownership experiences, globally!
Contactgegevens
5608 17th Ave., 98107, NW Seattle,, Verenigde Staten
- us_support@servify.com
- servify.tech
4,5
Uitstekend
711 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service
Great customer service, fast and reliable
5 december 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Filing the claim was extremely easy
Filing the claim was extremely easy. I had an acceptance email within hours. My phone arrived the next day.
1 december 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Too long for a repair
Too long for a repair, I had to wait a little over 4 hours.
13 december 2025
Review zonder uitnodiging
Antwoord van Servify
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Fast & easy. No issues.
Woth the cost. Fast and easy. No issues.
13 december 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Not transparent
Needed a screen protector replaced under warranty. Instead, because they claimed they didn't have the screen protector in stock, they replaced the screen, so they claim. Did not provide the original parts as required by statute.
1 december 2025
Review zonder uitnodiging
Antwoord van Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
Claim processing was simple and speedy
Claim processing was simple and speedy. Found a certified repair shop near by and set appointment. Phone was repaired with authentic samsung parts at ubreakwefix in a few hours. Staff super friendly and helpful.Same day turn around.
7 december 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
The technician was the best
The technician was the best. He knew what it needed to be fixed and he did it in the time frame he told me.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Fast Service
24 november 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
replacement I received had a damaged UW camera.
I filed a claim because I lost my phone. The response times were good, however, I find it unfair to pay a monthly fee for insurance and additionally a high co-payment to receive a refurbished phone, and not only that, the replacement I received had a damaged UW camera.
1 december 2025
Review zonder uitnodiging
Antwoord van Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
Helpful and efficient
Helpful and efficient. Took care of me fast.
26 november 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Very helpful and super easy also quick
Very helpful and super easy also quick. They put of phone the that I had so they upgraded it for it so I didn't have to wait longer for it.
28 november 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
I used servify through my Samsung care…
I used servify through my Samsung care plan for my phone a couple times now and each time was painless and the replacement device came quickly.
4 december 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Servify was extremely seamless and fast.
Servify was extremely seamless and fast.
10 november 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Replacement device sent with a damaged UW camera
The delivery time was fine, but they sent me a device with a damaged UW camera. The camera video was shaky and made a loud noise, making it impossible to take pictures. I find it unfair to pay a monthly insurance fee and a $150 copay to receive a used, refurbished, and in this case, damaged phone.
30 november 2025
Review zonder uitnodiging
Antwoord van Servify
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on socialmedia@servify.tech to assist you further.
The process was so smooth
5 november 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
I was able to immediately take my phone…
I was able to immediately take my phone in for repair. The worker at the repair store was friendly and professional. They were able to fix my phone same day.
28 november 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
It feels like a scam
It feels like a scam. My plan gets placed on hold because of my payment "not going through". After they due their investigation (weeks) they tell me they apologize and reactivate my plan. The latest has been them placing my plan on hold for months, and I have to deal with a broken phone myself. This has been the issue every time I try to use my plan. I would caution with this plan, and would recommend using other companies
3 december 2025
Review zonder uitnodiging
Antwoord van Servify
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.