Sheds Direct Ireland Reviews 

225
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Bought a 12ft X 8ft shed. From the first visit to the showroom, everything worked like clockwork. Salesperson explained the time line of the delivery, fitting and what base needed to be used. Com... Toon meer

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Beoordeeld met 1 van de 5 sterren

They didn't take the protective plastic film off before putting bike shed together making it nearly impossible now to remove without dismantling This is mentioned in the "what to expect"... but... Toon meer

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Beoordeeld met 5 van de 5 sterren

Friendly, knowledgeable staff who took time to explain and show us the variety of sheds available.

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Beoordeeld met 5 van de 5 sterren

Customer service is Second to none! My shed doors got slightly damaged during Storm Barra and without any hesitation, Sheds Direct offered two new doors and installation, all free of charge with new d... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuinbouw leverancier

Geschreven door het bedrijf

Sheds Direct Ireland is home to Ireland's most afforadble high quality sheds. We sell Steel Sheds, Wooden Sheds, Cladded Sheds & a range of Garden Products.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

225 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(225)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Very poor communication and service…

Very poor communication and service about my order, I had to contact them for updates all the time. Delivery date promised and no show and I had to contact again. Customer service is poor from an online order.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Darren,

We're very sorry for the miscommunication; we should have reached out sooner to you to resolve the issue.

The shed that you ordered was delayed and this affected our assembly teams and yourself. This shouldn't have happened and we're making improvements to make sure it isn't an issue going forward. We usually have surplus sheds in stock, but in this instance, it wasn't the case. We're sorry about the hassle.

I'm aware that our agent rang you this morning to book you in for your fitting on Monday, so at least the delay has been minimal. Our sales team had tried to ring you three times also, but they didn't receive an answer.

I hope that everything goes well for you on Monday and again we'd like to express our apologies for the delay and hassle caused.

Beoordeeld met 1 van de 5 sterren

They didn't take the protective plastic…

They didn't take the protective plastic film off before putting bike shed together making it nearly impossible now to remove without dismantling

This is mentioned in the "what to expect"... but what a joke. How are you supposed to remove cleanly it after installation?

They claim they leave the plastic on during installation to prevent scratches but you can't remove it cleanly in many of the places where it's installed, you can't reach it or it's also screwed down under ridges. Just seems like a shortcut they take when installing.

18 maart 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Peter,

We're sorry to hear that you had a bad experience with the protective coating on the shed. It is indeed mentioned in the 'what to expect' document.

I believe that you were talking to Louise in store and she sent you our video on how to remove this plastic. You won't need to dismantle if you view this. If you didn't receive this video, or if you have any concerns about it, get in touch and we'll make sure that we answer your questions.

Beoordeeld met 5 van de 5 sterren

Amazing staff

Absolutely love this place the staff are so nice & welcoming & very helpful also. I bought my first shed a few years back and recently i bought a second one. The quality is amazing & the lads who assemble them are a pleasure to deal with also. 10/10 ⭐️

26 februari 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the lovely review, Georgina. Good to hear that you had a good experience again - and we hope to hear back from you in the future for shed number 3!

Beoordeeld met 5 van de 5 sterren

Efficiency is first class

Efficiency ..emailed co looking for missing part which I was prepared to pay for if necessary,phone call from Orla who was lovely in 20 mins. Then part arrived less than 48 hours after email. Fast,obliging service.

5 maart 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi there. We're delighted to hear you had a good experience with team! I'll pass on your kind words to Orla, too, she'll be delighted!

Don't hesitate to get in touch if you need anything else.

Beoordeeld met 5 van de 5 sterren

Great value, Quick and Easy

Great value, quick and easy installation.

24 februari 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the kind review, Jamie. Enjoy your shed!

Beoordeeld met 5 van de 5 sterren

Well what can I say I visited the…

Well what can I say I visited the showroom was met by 3 lovely lady's Marion assisted in with the purchase of the shed very helpful and very nice lady explained everything and great banter got delivered today at 730am by 2 lovely chaps bitterly cold wet morning so gave them nice hot tea and toast and off they went assembled the shed within 2 hours could recommend the service from start to finish as amazing

14 februari 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Geraldine. Thank you for the lovely review! I'll let Marion and the fitting team involved know your kind words. Enjoy the shed!

Beoordeeld met 5 van de 5 sterren

The experience was fantastic from the…

The experience was fantastic from the moment I walked through the door. Very informative and helpful. I have issues with my garden and the girl gave me great advise and time to think about it. Apologies I didn't get her name. I've been to different companies who were only interested in a sale. I will be purchasing from this company during the week.

8 februari 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thank you for the lovely review, Maria. We hope to talk to you soon - and if you need anything else, don't be afraid to get back in touch.

Beoordeeld met 5 van de 5 sterren

Very happy with my new shed

Very happy with my new shed. Installation took a couple of hours. This was done by Sheds Direct personnel. Plenty of storage for a basic garden set of tools. Good set of doors. Waterproof. Looks great.
A few hooks for hanging tools. Needed a follow up visit due to an error I had made myself that was handled by Sheds Direct in a very competent way,

28 januari 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi John, thanks for the kind review. We're delighted to hear that you're happy with the shed and I'm glad too hear that the team were able to help you out when needed!

Beoordeeld met 5 van de 5 sterren

The 10x9 standard shed…

The 10x9 shed was good value and went together well. I was able to install most of the parts myself but needed help holding a lining up the bigger parts. Although I did think the labour required as stated in the instructions - 2men for 3 to 4hrs to install is definitely pushing it. The ladies in the office were always very friendly and helpful especially in helping get a replacement part after I lost a part.

14 januari 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thank you for the review, Les. I agree that the timeframe on the front of the instruction is probably on the shorter end of the timescale, but we're glad to hear that you got sorted! Enjoy the shed!

Beoordeeld met 3 van de 5 sterren

It’s OK overall but we’ve had to…

It’s OK overall but we’ve had to repurpose an old boiler house for what we bought the steel shed for, and use the shed only as a fuel store instead - the condensation in the steel shed and unusable gutter outlets actually limit what the steel shed can be used for - definitely not recommended for a workshop

21 januari 2025
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Andrew, thank you for the review.

Our Sheds are designed to be storage units only. We don't recommend that a steel shed would be used continually with a heat source inside them, as they would be liable to condensation. You can alleviate this by lining the inside with Kingspan (etc), but it's still not ideal.

If you have something that generates heat inside a steel shed, especially at this time of year, you will get condensation. We have a guide to condensation here and what causes it and how to tackle it:
https://www.shedsdirectireland.com/condensation-in-steel-sheds/

We hope the shed is working well otherwise - and get in touch with us if you have any outstanding questions.

Beoordeeld met 5 van de 5 sterren

Great customer care

Good price, delivered on time, we chose to erect ourselves in retrospect not the best choice it was difficult to put together, fiddly screws for the small extra charge and extra time it would definiteley have been better to have erected for us. Unfortunately a bad storm hit us very soon after erection which damaged the shed, I phoned for replacement parts and was sent what we needed just for the postage. The customer care was exemplary very rare these days. I would definitely recommend but get them to erect and avoid storms if possible.

12 november 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Rosemarie. Thank you for the thoughtful review. We're glad to hear that you got sorted in the end - and we'd 100% agree with you about getting our guys to fit it too!

Thanks again - and enjoy the shed!

Beoordeeld met 1 van de 5 sterren

Poor Customer Service

I bought a shed over a year ago from Sheds Direct. From the day I got the shed it was difficult to lock. Eventually, when trying to lock it the key broke off in the barrel. I contacted Sheds Direct and they sent me a new barrel. However the one they sent me was too big for the lock. I contacted them again to inform them of this and they told me that it was the only barrel for this type of Apex shed even though I sent them a video showing that it clearly would not fit and was bigger than the barrel that had originally been fitted. They came back and told me that the whole lock would have to be taken apart and that this would be the only way to fit the barrel in the lock however they would not be in a position to fix the issue. When I told them that this wasn't satisfactory as the lock has been faulty since the day we got it there was a distinct unwillingness to accommodate me and help fix the problem. Thoroughly disappointed with the product and the customer service. I'm now left with a shed that does not lock after paying over €1,000 to this company. Would not recommend.

13 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

WHERE IS THE 10* REVIEW OPTION but…

I had bought a shed 18 months ago but lost part in storm. CLARE said she check and see if they had part. Phoned back hour later and charged me nominal amount to include delivery to Kerry. Where is the 10* button!!! Brilliant follow on service

3 december 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the lovely review, Seán. I'll tell Clare that you're very impressed with her service, too!

Beoordeeld met 5 van de 5 sterren

Okay

2 weeks for delivery!
But is okay now, good product!

18 november 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi there,

Apologies that delivery took so long. We were experiencing some issues at the end of last month and the start of this one, but it should all be sorted now.

Beoordeeld met 5 van de 5 sterren

I recommend Clare

I tell with Claire,
Who was extremely helpful knowledgeable.
The company should be very proud of her. She is an excellent employee that goes the extra distance.
Kind regards, Rod Cosgrave
SP Accomodation Supply Ltd.

23 oktober 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the lovely review, Rod. I've passed on your kind words to Claire, directly too (but we already know that she's a star!).

Thanks for your custom and we hope to see you again.

Beoordeeld met 5 van de 5 sterren

Delighted with our new shed

Delighted with our new shed. The service was 1st class and Marion advised us very well. Everyone was were so helpful

4 oktober 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the review, Thomas. I'll pass on your kind words to Marion and the team. Enjoy the shed!

Beoordeeld met 5 van de 5 sterren

Fantastic customer service.

I was looking for a replacement wheel for a garden cart which I bought a few years ago from Sheds Direct. Orla went to a lot of trouble to make sure she had the correct details and dispatched the part to me very quickly. Top service, great people and great products. Couldn't recommend highly enough.

18 oktober 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the review Robert. I'll pass your kind words onto Orla too, she'll be delighted!

Beoordeeld met 5 van de 5 sterren

I couldn’t recommend ye enough

I couldn’t recommend ye enough! I received my shed yesterday and I’m delighted with it, it was put up in a couple of hours with no mess and the boys were great! Any questions that I had to ask while waiting for the shed were always answered immediately. I had a pleasant experience buying off this company and I would recommend anyone who is looking for a shed.

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the review, Jade! Enjoy the shed!

Beoordeeld met 5 van de 5 sterren

Excellent after sales support

I had some problems assembling a 250l garden cart from Sheds Direct and phoned for help. Superstar Louise went out to the warehouse and took photos and video of an assembled cart so I could see where I was going wrong.

I couldn't be happier with the service. And the cart is even better than I expected.

26 september 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thank you for the lovely review, Jim. Enjoy the cart!

Beoordeeld met 5 van de 5 sterren

No side entrance in your home needed…

Needed a new shed so badly but found most companies I rang wouldn’t do it because I didn’t have a side entrance
With Sheddirect that wasn’t an issue
My shed is in and I couldn’t be happier with it
Highly recommend

17 september 2024
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thank you, Linda! Enjoy the shed! :)

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