Sheds Direct Ireland Reviews 

225
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Bought a 12ft X 8ft shed. From the first visit to the showroom, everything worked like clockwork. Salesperson explained the time line of the delivery, fitting and what base needed to be used. Com... Toon meer

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Beoordeeld met 1 van de 5 sterren

They didn't take the protective plastic film off before putting bike shed together making it nearly impossible now to remove without dismantling This is mentioned in the "what to expect"... but... Toon meer

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Beoordeeld met 5 van de 5 sterren

Friendly, knowledgeable staff who took time to explain and show us the variety of sheds available.

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Beoordeeld met 5 van de 5 sterren

Customer service is Second to none! My shed doors got slightly damaged during Storm Barra and without any hesitation, Sheds Direct offered two new doors and installation, all free of charge with new d... Toon meer

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Bedrijfsgegevens

  1. Tuinbouw leverancier

Geschreven door het bedrijf

Sheds Direct Ireland is home to Ireland's most afforadble high quality sheds. We sell Steel Sheds, Wooden Sheds, Cladded Sheds & a range of Garden Products.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

225 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(225)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great staff especially Louise in…

Great staff especially Louise in Finglas business Park and also Lorraine over the telephone.
Top class shed.

30 maart 2022
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thank you for the review, Cora. We hope you enjoy your shed - and I'll pass on your kind words to Louise & Lorraine.

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Excellent company to deal with - - easy to order, great communication about installation date. Arrived on time and neat workers. Shed is very high quality and overall very pleased with the buying experience and the shed

16 maart 2022
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Antwoord van Sheds Direct Ireland

Thank you so much for the kind review Fiona.

Beoordeeld met 5 van de 5 sterren

I recently bought a paraffin heater…

I recently bought a paraffin heater from sheds direct, I can't recommend this heater enough.
I bought the heater to use in a 40ft shipping container workshop, we had an electric heater but the way the bills have jumped we stopped using it.
We are absolutely delighted with this heater, we can comfortably work in the container when it's baltic outside, it's so fuel efficient we turn on when gardening and pop in and out of the workshop to warm up.
If my home heating ever breaks I will have this as a backup and it will also be used in our garden room.
Fantastic heater and the bonus is no shocking fuel bills.

22 februari 2022
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the review, Ken. Glad to hear you're happy with the heater - no better time to have one, with this weather either. We look forward to welcoming you back in store sometime soon! :)

Beoordeeld met 5 van de 5 sterren

Heater

Recently got a heater from sheds direct. Great little thing and handy for boosting the heat in a large room without having to run entire heating in house.
And I take it out to the shed to.
Would recommend one.

22 februari 2022
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thanks for the review about your heater, Bowsie!

Beoordeeld met 2 van de 5 sterren

Usless item

Shed instructions not very clear, shed leaks if the rain hits it in the right direction the flashing on the ridge and sides is not big enough.The doors are too light and the runners are only plastic not strong enough to hold the doors in place. I would not use them again total waste of money better off paying the extra money for a proper shed as you will have to anyway. Luckily i only need it for 6 months as i am building a real shed, i cannot stess how disapointed i was in this thing. Total crap made in china.i also prepaired a new concrete slab and ensured it was level where the shed sits and falls to keep water away from it.

19 februari 2022
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Antwoord van Sheds Direct Ireland

Hi David,

Please accept our apologises for the negative experience you have had with your order.

As we are unable to locate your order details on our system due to the limited information on Trustpilot, we would request you kindly respond to our "find reviewer" request so we are able to assist you further.

That said, our sheds do not leak if built correctly. If you want to send us photos of the area that is leaking, our assembly team can review them and offer a solution that will make them fit for purpose. We have over 20 sheds on display in our year and none have leaked - even during the three storms that we've had this week.

I hope to hear back from you soon so that we can rectify this issue.

Many thanks,
The Aftersales Team

Beoordeeld met 5 van de 5 sterren

Could not fault the service or product…

Could not fault the service or product I had my shed within 10 days from ordering the lads erected it in a few hours and the pricing was far better than any other supplier would highly recommend

4 februari 2022
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Antwoord van Sheds Direct Ireland

Thank you so much for your kind review John. We're delighted that you are happy with the service.

Beoordeeld met 1 van de 5 sterren

Paper thin bin store .they were not…

Paper thin bin store .they were not enough screws with it . Hinges are rusting after 2 weeks on it and hinges on the lid are pulling away from back of it with force of struts

8 januari 2022
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Antwoord van Sheds Direct Ireland

Hi Declan, we're sorry to see you had a bad experience with our shed. We hadn't heard anything from you up until this point, so we were not in a position to help until now.

Provided the shed is built correctly and on a solid, level base, the hinges should not be pulling away from the back. We have assembled quite a number of these since they arrived in and there has been no issue with them. If you can send us on some wide photos of the bin store as well as a close ups of the back and lid, we should be able to recommend a remedy.

The rusting is very unusual too - can you send us on some photos of this so that we can review it? The metal pieces are all galvanised, so this should not be happening.

If you need anything else, you can reply here, or call us.

Many thanks

Beoordeeld met 5 van de 5 sterren

minimax heater

Bought the minimax heater
Unbelievable little heater
No more messing with open fires
Highly recommended

6 januari 2022
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Antwoord van Sheds Direct Ireland

Thank you very much for your review. Enjoy your heater :)

Beoordeeld met 5 van de 5 sterren

Great product, great service.

Fantastic service from Alan & the team at Sheds Direct. I inadvertently ordered the wrong shed and they had a replacement delivered same day. Excellent quality product and really top class service.
Highly recommended.

23 december 2021
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Thank you for the kind review, Joe!

Beoordeeld met 1 van de 5 sterren

Shed quality not great, bad customer service

Shed quality not great. Product not made to be a DYI assembly project. Instructions are poor hard to seen ro to print quality and at times not clear. Window and some screws are already rusted after 4 months. Waiting over 2 months for replacement window and no sign of it. Messages sent via their WhatsApp which they read and no reply.
When I rang in October frustrated by the quality and the bad instructions customer service Was not helpful basically blaming me. Saying base wasn't level. My base couldn't be more level are brand new concrete are done just for it. When I exained that I couldn't take a picture of the front of the shed in the angle they wanted due to work being done jn the garden the person on the phone responded very sarcasticly. I was promised a new window but nothing. They don't honor their warranty.
Customer service is the worst.
Do not recommend

Ps. : as you can see from the reply that blame always goes to the customer. In no where in your terms and conditions it mentions the window is not covered. You have read every message and refused to rey until I put up a review

22 december 2021
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Paloma.

We're sorry to see your review. We have been in contact with you since the 8th of October and we have attempted to rectify every issue that you raised with us. Self assembly isn't for everyone, but we made every attempt to help you get this shed built correctly.

We do want to help - and we want to make sure your shed is built correctly, but we can’t assist if the foundation is not right.

We did offer a new window (which is not covered under our rust perforation warranty - we were trying to help you out), but you rejected this on the phone call with our manager. This issue has not been raised since then, until very early this morning when you sent us several WhatsApp messages. I can only assume these are the messages that you are referring to.

But unfortunately if the foundation for the shed isn't 100% level, the cottage shed just will not line up and no amount of replacement parts can remedy this. The base will need to be level so that all the parts sit flat on it.

If you can send us photos of the front of the shed, if the work is now complete, we may be able to offer some assistance, but from all the pictures previously sent, we have already advised where the issue is. Please feel free to get back in touch with new photos or information if you would like some more assistance getting your shed correctly finished.

We are sorry if the person on the phone sounded sarcastic to you. I will look into this issue also.

Beoordeeld met 5 van de 5 sterren

Customer service is Second to none

Customer service is Second to none! My shed doors got slightly damaged during Storm Barra and without any hesitation, Sheds Direct offered two new doors and installation, all free of charge with new doors being delivered within days! Original purchase also went quickly and smoothly. Can’t fault these guys!

16 december 2021
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Antwoord van Sheds Direct Ireland

Thank you very much for your kind words Laura. We're glad you got sorted. Have a lovely Christmas.

Beoordeeld met 5 van de 5 sterren

Bought a shed online from sheds direct

Bought a shed online from sheds direct, was delivered the next day, two of us assembled it in a day, small bit of confusion in the manual but nothing we couldn’t figure out ourselves, it was built for the last storm barra and it held up no bother with that wind, I put two straps over it just in case, good value for money

8 december 2021
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Antwoord van Sheds Direct Ireland

Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Excellent to deal with

Placed an order for delivery and had it delivered within two days. Excellent service and very professional to deal with.

4 december 2021
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Lorraine, thank you for taking the time to leave a review! We hope you enjoy your purchase!

Beoordeeld met 1 van de 5 sterren

Bought three oil heaters off sheds…

Bought three oil heaters off sheds direct about a year and a half ago and have been buying the oil refills ever since. Went in today and the oil price was gone up by €3 a drum. When the girl on reception was asked why the increase she just said shipping costs. When it was said to her the heating oil was not sapposed to go up she again said it was shipping cost and not to speak to her in that manner. We are entitled to question a price hike if we are the customers. If you have a video on the reception, you will see and hear she was only asked two simple questions but seemed to take offence to them. Not impressed at all.

18 oktober 2021
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Geraldine,

I was present when this conversation took place.

You are correct that the carbon tax hasn’t increased yet. It is due to rise in May 2022. However, last year’s budget did raise the carbon tax (€5 to €7.50) which became effective from April this year. We held off on increasing our prices for as long as possible, but following an exponential increase in shipping costs, we couldn’t keep it at the price it had been for the past five years. The Tozane was increased by €3 as a result.

You did both enquire about the price increase to which our sales member did respond that it was because of an increased cost of shipping. You then told our staff that we were ‘jumping on the bandwagon’ and ‘taking advantage of the situation’. Our staff expressed that they had no say in international shipping increases and could only sell it at the price that management had agreed upon. You asked again and were accusatory toward the staff to which our staff member rightly said that they didn’t need to be spoken to like that.

We do not want to lose you as a customer, but we can’t have our staff be accused of altering something that they have no say in. Our staff are here to assist, not to be abused.

While our prices have gone up too, they still remain the most competitive in the county.
Our competition are selling their equivalent fuels for €39, €41 and in one instance €37 for 16 litres.

We know that nobody enjoys price increases and that it can be a frustrating time for everyone, but we can assure that we are not taking advantage of anyone at this time.

Beoordeeld met 5 van de 5 sterren

Highly recommended to everyone

Highly recommended to everyone, great products , great service & fantastic aftercare. Had a query nearly 2 years after I bought the shed - within a week a member of the team came out to the house - immediately spotted the problem & rectified the same .

23 september 2021
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Flo, thank you for your kind review!
I'm delighted to hear that the team were able to assist you as they did - I'll make sure that those involved get the recognition too.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, speedy delivery despite using a courier company who i have had nothing but bad experiences with. Rachel made sure that the order was delivered quickly and safely. Kudos!

12 september 2021
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Antwoord van Sheds Direct Ireland

Thank you for the kind review, Jacki.
I'll pass on the kind words to Rachel - she'll really appreciate hearing it!

Beoordeeld met 3 van de 5 sterren

10 ft x 9 ft shed from Sheds Direct

Bought a 10 ft x 9 ft shed from a company. Was led to beleive the shed was built in their own workshops etc. Shed came fro Sheds Direct. Very light material. Far too many parts to assemble. Was left an entire page short in the manual and the manual very hard to follow with huge gaps in the Information. Eventually ran out of screws so couldnt fit the roof or complete the floor frame. Its the old story, you get what you pay for. Called Sheds Direct for screws and they needed the part number for the screws. Its the only bag in the box with self tappers no part number needed. The manual says 3 hour job. Two of us at it so far and 12 hours spent and still the roof and floor to finish and Im personally a very experienced tool person.

6 september 2021
Review zonder uitnodiging
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Antwoord van Sheds Direct Ireland

Hi Derek,

We're sorry to hear about your poor experience with Sheds Direct Ireland. While you didn't purchase this shed from us, we could help with some of the issues that you had.

Self assembly isn't for anyone, but you shouldn't have been left without the full instructions. We do have them all online here:
https://www.shedsdirectireland.com/instructions

The sales team here aren't trained in full assembly of all the sheds, so they work off these instructions - the instructions have 4 screws listed, so I can assume that this was the confusion between you both.

If you still need help with finishing the roof/floor you can see some tips on our assembly guide here that may be of some help:
https://www.shedsdirectireland.com/assembly/

You can come back to us if you need anything else.

Beoordeeld met 5 van de 5 sterren

Sheds direct ireland. Wow! Great job!

Hi! Just had our shed delivered and erected on site. Wow. Such a professional service from start to finish. Ordering and payment was so easy. Guys called me the day before to confirm appointment for installation of our new shed. They arrived bang on time and did a fabulous job. Thank you Sheds Direct Ireland. Great job!

27 augustus 2021
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Antwoord van Sheds Direct Ireland

Thanks for the kind review, Kevin! We're delighted to hear that you had a great experience with all the teams. Enjoy the new shed!

Beoordeeld met 5 van de 5 sterren

We were having difficulties assembling…

We were having difficulties assembling the doors so I decided to phone Sheds Direct hoping they might help. Rachel couldn't have been more helpful. She sent me photos videos and text messages explaining what to do. She was fantastic... thanks to Rachel our shed is up !

20 augustus 2021
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Antwoord van Sheds Direct Ireland

Thank you so much for the nice review Máire. I’ll make sure to pass on the message to Rachel.

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