I was skeptical about using this website but with it only costing 40 dollars I went ahead and paid. I booked my suitcase Sunday night to come from Corpus Christi to Laporte where it arrived by Tuesday... Toon meer
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Lees wat reviewers zeggen
Loved the convenience of door to door service. It is so much easier then going to postal service - dragging your luggage and waiting in line. Tracking was simple and an on time delivery. Will use agai... Toon meer
1st Experience was Great! I have found a new way to ship things for my business. The process was smooth and customer service, including at the UPS store, was awesome. Delivery was sooner than exp... Toon meer
Despite finding it a touch difficult connecting with a human to help eith some questions, the skis were delivered within 1 week which was awesome. Not cheap, but good.
Bedrijfsgegevens
Geschreven door het bedrijf
At ShipGo, we believe in delivering an awesome travel experience for our customers. We’re able to achieve this because of our dedicated team. We strive to make your trip as seamless and enjoyable as possible. From our white glove door-to-door delivery to our complimentary luggage insurance, you can have the peace of mind that your luggage, golf clubs, skis, snowboard, bikes and other sporting equipment will arrive safely. We take care of the hard work so you can get back to what’s important, your journey.
ShipGo
Geschreven door het bedrijf
- We Are Committed To Our Customers!
- It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your luggage is picked up until the time your luggage is delivered.
- We Ship More Than Just Luggage.
- Need to ship your golf clubs, skis, snowboard, bike, trunks, boxes, or other sporting equipment too? Not a problem, ShipGo will pick your bags up from the comfort of your home, business, resort, hotel, country club, ski lodge, and cruise port and deliver them straight to your destination. For a quote, visit www.shipgo.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contactgegevens
324 Datura Street, Suite 400, 33401, West Palm Beach, Verenigde Staten
- (800) 710-0826
- customersupport@shipgo.com
- shipgo.com
4,8
Uitstekend
4K reviews
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Everything was great!
19 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
On time delivery was great.
On time delivery was great.
They however destroy my duffel bag and this is not the first time they have destroy my bag, or suitcase.
21 april 2026
Antwoord van ShipGo
Melrose,
Good morning. Thank you for taking the time to review your recent ShipGo shipment. We’ve reviewed the details and are pleased to see your shipment was collected as scheduled and delivered ahead of time.
That said, we do apologize for the condition of your duffel bag upon delivery. We understand how frustrating that is, and can assure you this is by no means a common occurrence.
All ShipGo shipments come with complimentary insurance toward damage or loss, and this particular shipment was insured for $2,500. Therefore, you are certainly covered for reimbursement of the damaged duffel bag. Our team emailed you a link to our online claims form on Monday, April 20th, but we do not see a claim submission just yet. To keep things moving and make this as easy as possible, a member of our Claims Team will reach out directly to assist you with completing the claims submission.
Thank you again for your time and patience regarding this matter. We look forward to getting this resolved for you.
This service was easy to use
This service was easy to use, all my belongings were quickly transported, and the service updates were timely!
16 april 2026
Not cheap but worth the money
Utilized Shipgo’s service on a recent trip to Japan. I was going to be there for two weeks and knew I was going to be buying a lot of products from Japan so I shipped one large suitcase there and back. I had numerous questions before I shipped. A suitcase, and customer service answered all my questions, thoroughly and promptly. They picked up my bag at my house on the day they said and delivered back to me the day after I got back from my trip. Easy and convenient service. One thing I did not like is you are very limited as to what you can put in your shipped suitcase – I really wanted to ship back a lot of cosmetics – and these are not allowed in the shipped bag. But I put everything else I was able to in my bag and it made a remarkable difference in not having a huge suitcase to lug around going to and from the airport. It’s an expensive service, but in this case, it was definitely worth the money.
18 april 2026
All well after initial setup
Getting it set up was a bit of a task but got good help from the call centre and everything seems to have arrived exactly as promised.
18 april 2026
Most of the transfer of my 3 luggage…
Most of the transfer of my 3 luggage pieces was very good but one of the bags seemed to be separated from the other two and the information related to it’s whereabouts was difficult to pin down. That said - this is my only experience of difficulty after numerous shipping experiences. I still love Shipgo.
15 april 2026
Exactly as it should be
Everything was exactly as it should be. When I had to change something, it was easy to do and Shipgo made sure I knew I had to reprint my tags. Bags arrived on time and in great shape. So easy!
14 april 2026
Has not disappointed
Has not disappointed. Easy drop off at FedEx. My bag was going to take 4 days and arrived in 2-3.
The app should be friendlier. the ability to change from USA $ and capture postal code instead of zip for Canadian users.
We will use it again.
14 april 2026
Everything worked flawlessly
Perfect shipment from my home in Missouri to a home in Pebble Beach, CA. Perfect shipment back as well.
9 april 2026
Excellent Service As usual
As usual, our luggage was picked up and delivered smoothly on time. We have used ShipGo several times and appreciate this service we can count on.
11 april 2026
Everything worked smoothly
Everything worked smoothly, bags were picked up at my New Zealand address and delivered home to Philadelphia in just 2-3 days. Most inexpensive bag shipment available at the time.
30 maart 2026
Fast and Affordable
Shipping through Amtrak was really fast and easy. I found out about it on Reddit and scheduled a pickup right away. It was delivered right on time. This is a great option for large/bulky items as the box I was sending was 40x25x25"
2 april 2026
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