Dicksonchemist Reviews 342

Staff were brillant chatty & friendly regarding the serices offered.

The lady that dealt with me was very helpful with me as I had never done this before thank you

Easy, fast and reliable.

Very helpful and understanding pharmacist. Explained everything clearly to me.

I can honestly never praise Jen & the staff enough, as someone with severe anxiety I get distressed with even the slightest change in medication. Jen is always so patient and understanding with me, she had made a huge difference in my life and that’s no exaggeration.

I booked a LDN consultation for today, at 10:54, no one phoned me so I called their LDN about 15 mins after the appointment was due to take place, and was told they are 10 or 15 mins behind, i rang again again an hour after the appointment was due, all that they could say is they would email a perscriber. It's currently 12:10 I haven't had a phone call, I don't know whats happening, I have other telephone appointments in the next half an hour and again later in the afternoon. I am also autistic so it's really messed with my schedule, if things are going to be late why can't someone gey in contact and explain that and exactly how late.

*edit* I was contacted not long after this review at around 12:15, the call itself was great so I have amended my review slightly

the staff were efficient and explained everything in great detail

Friendly staff and really professional service.

Staff has always been exceptionally understanding. Easy access to medication, which has started to change my life, as I reside in England and cannot get certain medications here. Fast delivery and great, easy reordering of prescriptions.

Would highly recommend. Competitive pricing Very reliable with delivery to London. And most helpful with queries. They will pick up the phone and call you if they have questions so no wasting time back and forth with emails. Have used for several years and always go back!

When i received my product there was no one in 2 chemists next to each other to show me how to use it. Very disappointed

All staff members here are lovely, very knowledgeable and patient. I feel lucky to have found this so close to where I live. I primarily go for hbot, but have also spoken to the pharmacists and have nothing but shining praise for all of them. I’m keen to explore their other unlicensed therapies as the team seem to really know their stuff and to genuinely care about getting the best treatments for the patient. They’ve brought me hope for a healthier, easier future and I’m looking forward to seeing where it takes me.

Fantastic service very well mannered and educated

Terrible service, I arranged a consultation for 10am, but no call, took another 2 1/2 hours and 2 calls to store before I got my consultation call. Then I went to pick up prescription as I had been told it was ready for uplift, and the store had the item,but the actual prescription had not been sent through by the online consultant so it couldn’t be issued. It took another 3 calls to the Rutherglen store and a 40 minute wait for them to scan the script and send to the store. My prescription was initially scanned to someone who was on a day off rather than sent to the generic email address for the store. Unbelievably bad service and ridiculous amount of time taken to get something that should have been done in 15 minutes. Staff at the Cambuslang store were exceptionally helpful but the telephone service and ordering process badly need reviewed.

Lack of data protection

I went to pick up prescription after ordering on phone it took assistant long time to find it 4 people in the area and had to give full address then read out my card details twice to pay as no card machine uncomfortable with this so in future I’ll be using delivery service

Prompt delivery, website was easy to navigate, item(s) were as expected. 10/10

At 1st then information wasn't too clear about my consultation. When I received it said Skype. Also there was no update about my consultation being late no one contacted me to explain this I only found out when I called my local rutherglen Dickson pharmacy. The receptionist was very understanding and helpful. Also when I 1st picked up my monthly product the boy at reception explained everything in detail which was good ..

Good character and communication

Made it easy to talk too, understood what they were saying.

Excellent service from Dickson great advice on the medication I will be taking and always there for any additional support