Dicksonchemist Reviews 342

It was easy to find and order what I was looking for and the items came quickly. I was very satisfied with my products and the service I received.

I had an okay experience with Dicksonchemist. There were some positives, like the friendly and helpful staff, especially Claire, who made the hyperbaric oxygen treatment process easy to understand and comfortable. However, the service was inconsistent—delivery took longer than expected, and there were issues with my address on their system, though this was resolved quickly after a call. While some staff were kind and professional, others seemed to lack proper customer service skills. Mixed feelings overall, so I’d rate them 3 stars.

The staff in the shop was really nice and very helpful

Excellent customer service, with great attention to the patients need. I felt heard and valued.

Dickson Chemist are a great team. I needed to call them and they were super reassuring, have a great system, excellent prices and I will be using them for all I can moving forward.

Poor customer service, extremely unprofessional stay away.
This chemist was processing payments without my authorisation even tough I requested for my card not to be save on their system. When I complaint they completely ignore it until they realised I was not going away. They seem not to care, it made me wonder if they treat their customers like that because they are sick or elderly without the will to pursue a complaint.

Prompt delivery.
Good labelling on bottle.

very helpful and answered all my questions and concerns, items dispatched and arrived very quickly

I never leave reviews but I felt I had to with my experience of Dickenson Chemist as it has been the most outstanding service.

I have a recent diagnosis for Classic Elhers Danlos Syndrome. The EDS website recommended LDN. My GP had told me I would not be able to get an NHS prescription for this.

I was very confused by the outset about ordering this. I read a review recommending Dickenson Chemist and the person said they had always had a really good experience.

I had called them multiple times with the most stupid of questions prior to my consultation and found their customer service always to be excellent. I felt I could really trust their service.

The consultation was very good experience and if I had any questions that I could have raised them. I was given the information I needed to start this course of treatment. I was a very anxious customer!

I emailed a question very late Sunday evening and the email was responded to shortly after 8am Monday morning with someone that sounded very human.

The order was completed late on Sunday and I got my medication on Wednesday so I am very happy with the delivery time.

They have been one of the best retail experiences I have found in a very long time. We are not used to paying outside the standard fee for prescriptions in the UK so it all seemed very strange to me and I was baffled from the outset about where to begin.

I'm happy with the pricing structure also. It seems really reasonable, I had no idea how much something like this would cost so I was anxious that it would be far more expensive than what it turned out to be.

Easy to order, fast despatch and good communication.

Very easy process, great staff and efficient service. Thank you.

Fantastic staff, excellent customer service, high quality care

Im Really Pleased With The Service I Received When Joining The Weight Loss Clinic. It Was Super Easy To Join Using The Online Form. I Feel All Important Questions Were On The Form Relating To What I Was Signing Up For Which Made Me Feel Safe & At Ease. The Consultation From The Prescriber Was Also Very Helpful And Answered All Questions I Had. I'm Excited To Begin My Mounjaro Journey Using This Service Dickon Chemist Provides.

Excellent professional service, thanks.

Excellent advice from representative

Excellent product value and service

Would have had a 5 only took a while to come. My address didn't show up on their system which a lovely lady explained to me when she rang to apologise. Soon rectified and arrived the next day. Very well dealt with. Thank you

I have alot of problems with mobility and claire helped me through from start to finish.

Really friendly place and the staff are lovely.

Perfect as always , even filled our prescription while we were in having the treatment