Ooo nice 😀 Those Tefal Ingenio Simplicity sets are such a space saver! That whole stackable system with the 2 removable handles is a game changer. Saucepans, 16cm, 18cm, 20cm Frying pans,... Toon meer
Bedrijf heeft geantwoord
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I’d seen the items I bought in a department store. However, I thought I’d check if I could get a discount if I went direct to Tefal, and I did. The items arrived within 3 days of ordering. I’m very pl... Toon meer
Ordered a new Tefal steam generator iron as mine had given up! Literally came the next day so excellent delivery time! Iron is great as expected I always buy tefal this is my third one and I’m not dis... Toon meer
Bedrijf heeft geantwoord
The Tefal Air Fryer is good and it arrived quickly, but the website is not user-friendly. We tried for ages to register the product without success. The air fryer wasn't listed in the dropdown menus o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Proudly supporting households for almost 70 years, Tefal® is committed to making everyday life easier with clever, practical solutions designed around real consumer needs. Whether it’s for cooking, taking care of your linen, or your home, Tefal’s® life-proof innovations make you more available for the family moments that really matter, with products that guarantee the right results in less time and with less effort, making a positive difference in the home by being smarter together.
Contactgegevens
Verenigd Koninkrijk
- shop.tefal.co.uk
4,5
Uitstekend
4K reviews
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Good Air fryer but I paid next day…
Good Air fryer but I paid next day delivery but it took over 48 hours to come.
28 juli 2026
Antwoord van Tefal UK
Hi,
Thank you for your review. We're pleased to hear you're happy with your new air fryer.
We're sorry your order didn't arrive within the expected next day delivery timeframe. Please feel free to contact our Customer Service team via our website at https://www.tefal.co.uk/contact-us, and we'd be happy to assist with refunding your delivery charge.
Kind regards,
Tefal UK Shop
Ingenio Range the best!…
Bought the colander/pasta insert for my ingenio set. Absolutely love all the ingenio range, best thing I've bought in a long time.
28 juli 2026
Antwoord van Tefal UK
Hi Christine,
We're so happy to hear how much you love the colander/pasta insert and the entire Ingenio range! We appreciate your wonderful feedback.
Kind regards
Tefal UK Shop
it is lovely do a great job and the…
it is lovely do a great job and the speed is pwoerful.
29 juli 2026
Antwoord van Tefal UK
Hi Debbie,
We're so pleased to hear you find it lovely and that it does a great job with powerful speed. We truly appreciate your positive feedback!
Kind regards
Tefal UK Shop
I have not received my order
30 juli 2026
Antwoord van Tefal UK
Hi,
Thank you for your review. We’re sorry to hear that you have not received your order.
I can see that our Customer Service team are currently dealing with your case and are working hard to resolve this for you. They will be in touch with the next steps soon.
According to the tracking information, your order status has been set to stop and return, and the team will assist you further.
Kind regards,
Tefal UK Shop
Antwoord van Tefal UK
Hi,
Thank you for taking the time to leave us a 5-star review. We're delighted to hear that your order arrived quickly and that you were pleased with our delivery service.
We really appreciate your support and hope you enjoy your new Tefal products. We look forward to serving you again in the future.
Kind regards,
Tefal UK Shop
I have not recieved my item
I have not recieved my item! Delivery was 2 days it’s now 11 days since my order was made and still no item arrived! Sent message on messenger and been ignored!
27 juli 2026
Antwoord van Tefal UK
Hi,
Thank you for your review. We’re very sorry to hear about the delay with your delivery.
We’ve been unable to locate your case in our system. Please contact our Customer Service team via our website at https://www.tefal.co.uk/contact-us so they can look into this for you.
From the tracking information, it does appear that your parcel may be lost. Our Customer Service team will be happy to assist you with the next steps and ensure this issue is handled as promptly as possible.
Kind regards,
Tefal UK Shop
Antwoord van Tefal UK
Hi Diane,
Thank you for your wonderful feedback! We are delighted to hear you had an excellent experience with us. We really appreciate you taking the time to share this.
Kind regards
Tefal UK Shop
I am trying to return item that I’m not…
I am trying to return item that I’m not happy with and it’s proving to be a long painful experience. I only received it 48 hours e
6 augustus 2026
Antwoord van Tefal UK
Hi,
Thank you for your review. We’re sorry to hear about the difficulties you’ve experienced with your return.
I can see that our Customer Service team is currently dealing with your case. Thank you for your patience while we work to get this resolved for you.
Kind regards,
Tefal UK Shop
The steamer is obviously not little people…
The steamer is obviously not for people 5foot tall! I couldn’t reach to close the shutter and it was too heavy for me to close it.
The delivery was excellent. I was kept informed and it arrived at the stated time.
27 juli 2026
Antwoord van Tefal UK
Hi,
Thank you for your review. We’re pleased to hear that your delivery experience was excellent and that you were kept informed throughout the process.
We’re sorry to hear that the steamer wasn’t suitable for you. We appreciate your feedback regarding the size and weight of the product, and we’ll be sure to share your comments with the relevant team.
Kind regards,
Tefal UK Shop
Antwoord van Tefal UK
Hi Andrew,
We're so happy to hear our iron glides smoothly and provides plenty of steam for you. We appreciate your wonderful feedback!
Kind regards
Tefal UK Shop
Exactly what we wanted
Exactly what we wanted, very pleased with the product. Delivered in a couple of days excellent.
30 juli 2026
Antwoord van Tefal UK
Hi Mr Renardson,
We're so pleased to hear that the product was exactly what you were looking for and that you're very happy with it! We're also glad to know it was delivered quickly.
Kind regards
Tefal UK Shop
Antwoord van Tefal UK
Hi Marc,
We're so glad to hear you appreciate the sturdy build and efficient design! Thank you for your positive feedback.
Kind regards
Tefal UK Shop
Antwoord van Tefal UK
Hi Dean,
We are so happy to hear you are pleased with both the knives and the service you received. Your positive feedback is greatly appreciated!
Kind regards
Tefal UK Shop
Antwoord van Tefal UK
Hi William,
We appreciate you taking the time to provide your feedback.
Kind regards
Tefal UK Shop
Antwoord van Tefal UK
Hi,
Thank you for your 5-star review. We're so pleased to hear that your order was delivered promptly. We really appreciate you taking the time to share your feedback.
We hope you enjoy your Tefal purchase and look forward to welcoming you back to Tefal UK Shop in the future.
Kind regards,
Tefal UK Shop
I have spent some time researching for…
I have spent some time researching for an iron to suit my needs, both as a family person and an addicted dressmaker. I had the Philips Perfect Care for two years but was disappointed with it's lack of steam despite repairs. Well A.I. recommended the Tefal and boy does it steam. I've been using it daily for a couple of weeks and have never needed to use more than the eco setting. The iron would have arrived within a couple of days except for the incompetence of the carrier. But Tefal helped to get the delivery back on track and it was well worth the wait. Also, Tefal is committed to sustainability with their repair facility. I'm looking forward to many happy years with my iron.
28 juli 2026
Antwoord van Tefal UK
Hi Laraine,
We are so happy to hear that our iron is meeting your needs as both a family person and a dressmaker! It's wonderful to know that the steam performance is impressive, even on the eco setting. We appreciate you highlighting our commitment to sustainability and our repair facility. We look forward to you enjoying many happy years with your new iron. Thank you for your kind words and for choosing us!
Kind regards
Tefal UK Shop
Antwoord van Tefal UK
Hi Nacıye,
We're so pleased to hear that you had a positive experience with our delivery service and are happy with the quality of our products. Thank you for taking the time to share your feedback!
Kind regards
Tefal UK Shop
Antwoord van Tefal UK
Hi Ewira,
We're so pleased to hear that you find them wonderful for cooking and brilliant for storage! We truly appreciate your positive feedback.
Kind regards
Tefal UK Shop
Great set of pans!
I originally bought a set of these pans to use in our motorhome, primarily as they would be easy to store. I really liked them so when I needed to replace the pans in the house, decided on the same ones. The detachable handles took a bit of getting used to, but make storage, dishwasher & fridge storage easy. I use these pans differently to my old set. Whereas previously I would have decanted leftovers into plastic tubs, I now just put the sealed lid on the pan & put it in the fridge for the next day. Definitely recommend this set of pans - easy to clean, easy to store.
28 juli 2026
Antwoord van Tefal UK
Hi Irene,
We're so pleased to hear how much you're enjoying your pans, both in your motorhome and at home! It's wonderful that the detachable handles have made storage and using them with your dishwasher and fridge so convenient. We appreciate you sharing your positive experience with us.
Kind regards
Tefal UK Shop
Very easy to order from the website and…
Very easy to order from the website and quick and very well packaged delivery. I ordered the block of knives with the built in knife sharpener and have to say they are excellent, they glide through anything I've tried to cut and feel nice to hold in your hand, just the right weight and shape to hold. I would certainly buy these again. They were on off for £99 and more than happy with this price.
29 juli 2026
Antwoord van Tefal UK
hi Regria,
We're so pleased to hear how easy you found ordering from our website and that your delivery was quick and well-packaged. It's fantastic that you're enjoying the knives and find them excellent for cutting and comfortable to hold. We're delighted you're happy with your purchase!
Kind regards
Tefal UK Shop
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