the managed to keep my Jaws screen reader on going with out having to enter a knew actavating number, many thanks.
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Lees wat reviewers zeggen
We purchased a device for my elderly mother to try. She didn't get on with it and the return and refund service was smooth and efficient. We were kept informed at every stage and received the refund v... Toon meer
Caitlin was fabulous. In what has been a really stressful process for all involved she was a shining light. Please pass on my appreciation and thanks from my family. Excellent experience.
The item was available at a great price (mobile phone), however when it arrived the box was not sealed. This made us think it had perhaps been a return. The item is needed urgently so the person has d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Softwarebedrijf
- ook in
- Computer hardware fabrikant
- Computerreparatie
- Computers en accessoires winkel
- Computerservice
Informatie afkomstig van verschillende externe bronnen
Sight and Sound Technology is the UK's leading provider of hardware and software to the blind, visually impaired and those with learning and reading difficulties. We work in unison with private individuals, charitable organisations, educational establishments and commercial enterprises to help our users fully realise their potential. Our product solutions have been specifically designed to improve quality of life at work, at study or in the home. A commitment to continual product refinement and innovation means that our solutions are the best available. What's more, they're simple to set up and easy-to-use. Sight and Sound Technology is a nationwide company. Our Head Office is located in Northampton, which enables us to provide our customers with responsive training and support at the location of the end-user. We work in conjunction with our customers and suppliers to ensure that their experiences are factored into new products that we develop in combination with our partners, the leading companies in this industry.
Contactgegevens
Welton House North Wing, Summerhouse Road, NN3 6WD, Northampton, Verenigd Koninkrijk
- 01604 798070
- info@sightandsound.co.uk
- sightandsound.co.uk
4,5
Uitstekend
260 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
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Excellent customer service
Excellent customer service. Next day delivery and a competitive price.
24 oktober 2023
It was a very easy two process of…
It was a very easy two process of communication as the customer service lady was very helpful
23 oktober 2023
Review zonder uitnodiging
Accurate and cheerful.
Victoria was able to answer my query quickly and cheerfully. The tech equipment isn't with me yet but the service so far has been very good and I'm confident nothing will be amiss.
19 oktober 2023
Review zonder uitnodiging
Great help!
It’s been great start with Sight and Sound once my equipment and license keys arrived. I really appreciate the prompt responses, technical assistance and signposting.
18 oktober 2023
Review zonder uitnodiging
JAWS SMAThe site is less than optimal…
JAWS SMAThe site is less than optimal and there was nowhere during the ordering process to supply the serial number other than in a notes field; I would have expected to be prompted for this
11 oktober 2023
Friendly, helpful and super efficient…
They're friendly, helpful and super efficient - and they answer the phone quickly! They're a pleasure to deal with.
16 oktober 2023
Review zonder uitnodiging
Very impressed!
A really easy, straightforward process, particularly for someone like me who is on the Autism Spectrum. No problems at all. Very impressed!
18 september 2023
Review zonder uitnodiging
Helpful, Friendly and an Absolute Pleasure
Helpful, Knowledgeable, proactive - nothing is too much trouble - couldn't wish for better customer service, both in the short term and in the long term as a returning customer.
Other businesses could learn a lot from Sight and Sound.
15 september 2023
Review zonder uitnodiging
I am a really happy with the quick and…
I am a really happy with the quick and full support.
15 september 2023
Review zonder uitnodiging
Years of excellent service
I have been using Sight and Sound for many years, at least 20 years or more. They offer an excellent support service and I have purchased many different items including Jaws screen. The products are delivered quickly and with great support if you need it.
1 september 2023
Misleading quotes
On three occasions I was quoted for one thing then when it came to ordering the quotes had changed and prices trebled, awful for answering emails. Staff are sales focused which says more about the company than the staff. I am still unable to order the correct equipment even though I have asked multiple times for them to be made available in the sales portal.
10 september 2023
Review zonder uitnodiging
kept me up to date with when my sinse…
kept me up to date with when my sinse player would be sent out.
9 september 2023
Very responsive and knowledgeable…
Very responsive and knowledgeable support,offering simple instructions to follow for any user of their supplied equipment
8 september 2023
Review zonder uitnodiging
A really good company who are clearly…
A really good company who are clearly customer focused. They had a very fast response time to emails and queries, and gave plenty of guidance where needed.
8 september 2023
Review zonder uitnodiging
They where very Helpful and friendly
They where very Helpful, friendly, and were good at guiding me through the features of the software how to use them and showing the the value of the features and their potential uses.
8 september 2023
Review zonder uitnodiging
An excellent service …
An excellent service from Luke at Sight and Sound Technology; he was knowledgable, efficient and helpful and went out of his way to get our order to us.
7 september 2023
Review zonder uitnodiging
incredibly helpful
I spoke to Victoria who was incredibly friendly and helpful during my equipment order.
1 september 2023
Review zonder uitnodiging
Brilliant!
Completely new to the process so a little apprehensive BUT it was really good! Great comms, advice and really prompt services....
Thank you so much!
23 augustus 2023
Review zonder uitnodiging
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