I purchased the compact corner toilet. A great solution for a small area that I turned into a powder room in the basement of our home. Shipping was prompt and the product were significantly sent in... Toon meer
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Lees wat reviewers zeggen
The customer service was OUTSTANDING!! Due to rough handling by the carrier the pump arrived broken. I did not discover it for several weeks because other projects came up but they stood behind thei... Toon meer
We placed an order inadvertantly and it seemed we were "stuck", but Linda came through for us and turned a rather unhappy experience into a truly happy one! Recommended for outstanding customer serv... Toon meer
Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Simple Project is dedicated to providing you with cost-effective bathroom and kitchen products at simpleprojectus.com. Our philosophy is -- Design Simplicity, Install Easily, Live Greenly! Our mission is to deliver endless enjoyment within a limited budget, striving to offer high-quality products and exceptional service, bringing convenience to your life and enabling you to enjoy a simple and comfortable lifestyle!
Contactgegevens
Delin Yazhu Fanshen Road 61-21 No.61,Fanshen Road,Xin'an Street Bao'an, 518101, shenzhen, China
- 13827330565
- socialmedia@simpleprojectus.com
- simpleprojectus.com
4,6
Uitstekend
75 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Good company, poor product experience
Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushes well, but does not clean bowl. Removes waste, but leaves "skid-marks" behind... a disgusting sight. Will be looking for a different option immediately.
28 november 2025
Antwoord van Simple Project
Dear Customer,
Thank you very much for your kind words about our company. At the same time, we’re truly sorry to hear that the flush performance did not meet your expectations.
This toilet is equipped with a 3-inch trapway, meets UPC certification requirements, and has achieved a 1000g MAP test rating, which generally indicates strong and reliable flushing performance compared to many products on the market. That said, we understand that real-world usage conditions can vary, and we take your experience seriously.
Before considering a replacement, we recommend trying a few adjustments that often help improve flushing performance. We’ve shared our guide titled “How to Increase Toilet Flush Pressure?” with you via email & text—please take a moment to review it when convenient. Additionally, performing a brief pre-flush before use, or placing a small amount of paper in the bowl prior to use, can also be beneficial in certain situations.
We sincerely apologize for any inconvenience this has caused. We hope these suggestions help improve your experience. If you have any further questions, please don’t hesitate to reply to our email or text—we’d be more than happy to explore effective solutions with you.
Best regards,
Simple Project
Great purchase
My experience was great. Fast shipping even during the holidays. They answered all my questions in conveniently via text.
22 december 2025
Antwoord van Simple Project
Dear customer,
Thank you for your kind words! We’re glad you had a great experience. If you ever need any assistance, feel free to reach out to us anytime.🥰
Best wishes,
Simple Project
Found my corner toilet on simple…
Found my corner toilet on simple project US, I highly recommend using them for plumbing needs, very good customer service. Quick shipping. And it’s great that a rep will reach out to make sure the item was received correctly and undamaged.
I’d call it a unicorn of a company with really good values.
2 december 2025
Antwoord van Simple Project
Dear Customer,
Thank you for your kind words! We’re glad to hear you’re happy with both the product and our service.😊 Providing a smooth, worry-free shopping experience is always our goal. We truly appreciate your support—Merry Christmas! 🎄
Best regards,
Simple Project
Lost product
For a while the package was lost and Simple Project worked with UPS , located the product and worked to complete the shipping to our home!! That is above and beyond. And there communication is quick and thorough
26 november 2025
Antwoord van Simple Project
Dear Customer,
Thank you sincerely for sharing your experience and for your kind review. We truly apologize again for the small hiccup during delivery and appreciate your patience while we worked with the carrier to resolve the issue.🙏 Ensuring your order arrives safely is always our responsibility, and we will continue working closely with our shipping partners to prevent similar situations in the future.
If there’s anything else we can assist with, please feel free to reach out.🥰
Best,
Simple Project
I had a question about a toilet and…
I had a question about a toilet and there was an answer within a day. More information was delivered and terrific follow up!
10 november 2025
Review zonder uitnodiging
Antwoord van Simple Project
Dear Customer,
Thank you so much for your kind feedback! We’re thrilled to hear that your question was answered promptly and that the follow-up was helpful. 🥰
If you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Best wishes,
Simple Project
Ordering the corner toilet
The product I ordered, a corner toilet, was shipped in 2 boxes. They were shipped at Mach speed, with contents arriving in perfect condition. Throughout the process, I had the most excellent help, support and advice from Tei, who checked in with me before, during, and after ordering. I'm very pleased with my decision, in no small part due to SP's extraordinary customer service. I expect an easy installation. *****!
7 november 2025
Review zonder uitnodiging
Antwoord van Simple Project
Dear Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with both your corner toilet and our service. Your recommendation truly means a lot to us! 🥰
If you need any assistance during installation, please don’t hesitate to reach out—we’re always here to help.
Best wishes,
Simple Project Team
Quality Company
I have ordered an ada approved toilet and vanity from this company. Ordering was easy and the items shipped quickly. I highly recommend them!
26 oktober 2025
Antwoord van Simple Project
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that your order went smoothly and that you’re enjoying your toilet and vanity. Your recommendation means a lot to us! 🥰
Thanks again for choosing Simple Project!
Best wishes,
Simple Project Team
I really appreciate them communicating with me on what I thought was a bogus shipping timefrsme and made it right and reached out multiple times
Definitely recommend
2 november 2025
Review zonder uitnodiging
Antwoord van Simple Project
Dear Customer,
We’re so happy to hear everything went smoothly and that you’re enjoying your purchase! Thanks for choosing Simple Project!🥰
Best wishes,
Simple Project
Everything went smooth
Everything went smooth. I even bought an extra macerator pump for the one piece toilet I had purchased. This way I can switch out quickly without
Bathroom disruption, then get the broken one fixed. Maybe I will never have to do this but its an insurance policy for me.
5 oktober 2025
It came with everything and works…
It came with everything and works great. It's very quite when flushed and the lid closes very softly and slow. It's fun watching.
5 oktober 2025
Antwoord van Simple Project
Dear customer,
Thank you for your kind feedback! We’re thrilled to hear the toilet is working well and that you enjoy the soft-close lid and quiet flush. 🥰
Best wishes,
Simple Project
Antwoord van Simple Project
Dear customer,
Thank you so much for sharing your experience! We’re thrilled to know you’re happy with the price, quick delivery, and perfect fit. Your feedback really makes our day! 🥰
Best wishes,
Simple Project
On time free shipping
On time free shipping
Good packaging - no missing parts - no damage
Easy assembly & DIY install instructions
Working well - just what we wanted
25 september 2025
Antwoord van Simple Project
Dear customer,
We’re thrilled to know you’re happy with the delivery, product quality, and easy installation! 🥰
That’s exactly what Simple Project is all about — making things easy, reliable, and right for you!
All the best,
Simple Project
The customer service is prompt and…
The customer service is prompt and offered every convenience. From timely shipping to consideration of my final selection. The quality and design for the price is a good value. Tei is an excellent customer service representative.
10 september 2025
Review zonder uitnodiging
Antwoord van Simple Project
Dear customer,
Thank you so much for your kind words! We’re delighted to know you’re happy with the service, product quality, and design. I truly appreciate your recognition — it means a lot! 💙
Best wishes,
Simple Project
Easy to order and quick delivery
Easy to order and quick delivery. I have 1 complaint. Due to the cost of the toilet, it came with a very flimsy plastic toilet seat, not durable at all. I had to purchase a durable, sturdy, long lasting seat, which was extra on top of the toilet. My overall experience was good.
5 september 2025
Antwoord van Simple Project
Dear Customer,
Thank you so much for sharing your shopping experience with us. We truly value your feedback and have already passed it along to our product team for future improvements. We sincerely apologize for the inconvenience caused by the toilet seat.🙏
If you have any further questions or need assistance in the future, please don’t hesitate to reach out — we’ll be more than happy to help!🥰
Thanks again,
Simple Project
Antwoord van Simple Project
Dear customer,
Thank you for sharing your experience — we’re so glad you love the look and price of the vanity! 🙏 It seems you may need some assistance, so we’ve also reached out to your email. Please kindly check it and let us know how we can help.🥰
Thanks!
Simple Project
Just what we wanted
We received 2 toilets as the first wasn’t recorded as delivered. Linda was great about all this. The toilet is perfect and just what we wanted. I’d recommend this company to anyone.
25 augustus 2025
Review zonder uitnodiging
Fast shipping
Fast shipping. Quality product…good price and responsive customer service.
6 augustus 2025
Antwoord van Simple Project
Dear Customer,
So happy to hear you’re loving the product and service! 💛 Thanks a ton for your support — we’re always here for you.
– Simple Project
Antwoord van Simple Project
Dear Customer,
We’re thrilled to know you’re happy with both the product and the fast delivery! 🌟 Thank you for your kind words — we’ll always be here whenever you need us!
Best regards,
Simple Project
Great Products
Everything we ordered shipped timely and delivered in perfect condition. The roll under vanity looks great and is functional. I also love the large mirrored medicine cabinets we got. They really updated our master bath!
4 augustus 2025
Antwoord van Simple Project
Dear Customer,
We’re so happy to hear that you’re enjoying your new vanity and mirrored medicine cabinets! It’s wonderful to know they’ve brought both style and function to your master bath. Your satisfaction truly inspires us. If you ever need any assistance, we’ll always be here for you. 🥰
Best wishes,
Simple Project
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